Smart Helpdesk V3 vs Forms
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Smart Helpdesk V3
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Smart Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers. Through smart helpdesk customers can communicate directly with the service provider. At any time your customers can submit a complaint, raise a request work, upload images and documents.. Your maintenance team will operate in most efficient and professional way possible.
Forms
Instantly create smart forms with AI or design your own. Customize templates, scan paper forms, and export data to Google Sheets, Excel, or PDFs. Offers offline use and professional branding options.
- AI-powered form creation
- Customizable form templates
- Scan and digitize paper forms
- Export data to Google Sheets, Excel, PDF
- Offline form building and filling
- Add branding elements to PDFs
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Benefits of Falcon Forms: AI-Powered Form Creation: Instantly generate ready-to-use forms with the built-in AI Form Builder, designed for Google Sheets and Excel workflows. Build and Customize Forms: Create unlimited templates and export data directly to Google Sheets, Microsoft Excel, or PDFs with seamless spreadsheet integration. Multiple Export Options: Send responses to Google Sheets, Excel, or generate professional PDFs. Ideal for users looking for apps with Google Sheets integration. Digitize Paper Forms: Scan and convert paper forms into digital data and export to Google Sheets, Excel, or PDFs. No Account Required: Build, fill, and export forms offline with full control over your data. User Friendly: Simple interface for fast form creation and easy data entry built for spreadsheet users. Boost Brand Value: Add letterheads, watermarks, and logos to your PDF exports. Core Features: AI Form Builder: Create forms instantly and connect data to Google Sheets and Excel. Custom Templates: 15+ input types designed for spreadsheet integration and export. Real Time Sharing: Share via email or cloud services and sync with Google Sheets. Secure PDFs: Add signatures and password protection to exported documents. Who Can Use Falcon Forms? Personal and Business: Manage tasks, inspections, and reports with easy export to Google Sheets, Excel, or PDFs. Business Documents: Create branded forms and simplify Google Sheets and Excel workflows. Suggestions or Feedback Reach out through the Contact Us section in the app. We are continuously improving Google Sheets integration, Excel support, and PDF features. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Special Attribution: Icons created by Freepik - Flaticon
Screenshots
Verdict
The clearest difference is in-app purchases: Smart Helpdesk V3 at none against Forms's 3. Smart Helpdesk V3 also leads on ads (none vs shown) and iOS requirement (9.0 vs 16.0). Forms's advantage is update cadence (every 3 days vs fortnightly). On price and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Forms sells 3 in-app purchases, starting at $1.99 per month. Smart Helpdesk V3 asks for nothing beyond the download.
Smart Helpdesk V3 ships an update fortnightly, Forms every 3 days. The most recent releases landed on March 12, 2026 and June 5, 2026 respectively.
| Parameter | Smart Helpdesk V3 | Forms |
|---|---|---|
| Price | Free | Free |
| Rating | — | 3.8 (8 ratings) — better |
| Positive reviews | — | 0.0% of reviews |
| Number of ratings | — | 8 — better |
| Update frequency | Fortnightly | Every 3 days — better |
| Ads | No — better | Yes |
| In-app purchases | No — better | Yes |
| Monetization | — | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 9.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 17 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | Nanosoft Engineers India Private Limited | Pratheesh Bennet |
In-app purchases
Smart Helpdesk V3
No in-app purchases
Forms
- Build Unlimited Forms & Fields$1.991 Month
- One-time purchase for lifetime$4.99
- Unlock Export Features$19.99
