iCOMM Connectivity vs EcoNet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
iCOMM Connectivity
Remotely manage compatible water heaters with this app. Monitor temperature, operating modes, and receive diagnostic notifications. Optimize energy usage by aligning with utility programs.
- Remote water heater management
- Temperature and mode control
- Diagnostic fault notifications
- Utility program alignment
- Easy setup process
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With options to control temperature and operating mode, the iCOMM™ Mobile App is designed for: A. O. Smith, State, American, Lochinvar, and Reliance water heaters. It features the iCOMM™ connectivity platform, the latest technology for remote water heater management. Through an easy setup process, connect all your iCOMM™ enabled water heaters to the app. Once connected, you’ll gain access to diagnostic fault notifications, settings for your water heaters and much more. Designed for Homeowners & Professionals iCOMM™ Connectivity Platform Stay connected to your water heater. Monitor temperature, schedules and more with peace of mind and total control. Operation Mode Choose your ideal operating mode, depending on how you use your water heater. Demand Response and Time-of-Use Alignment Align your water heater to your utility company’s Demand Response or Time-of-Use programs rate plans through the app to save energy.
EcoNet
Manage your home's heating, cooling, and water heater systems remotely. Optimize energy efficiency, track consumption, and set custom schedules for comfort and savings. Receive alerts for maintenance and system updates.
- Smart HVAC control
- Smart water heater monitoring
- Energy consumption tracking
- Custom scheduling
- Remote system access
- Maintenance alerts
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EcoNet®: Smart Control for Your Home’s Comfort Take complete control of your home’s comfort and energy efficiency. EcoNet provides seamless smart control over your HVAC and water heaters from the Rheem family of brands (Rheem, Ruud, Friedrich, Richmond, Sure Comfort, Russell by Rheem, Durastar). Experience the convenience of managing your home’s climate and hot water needs right from your smartphone. Features: - Smart Control: Easily adjust your heating and cooling settings to maintain the perfect indoor climate. - Smart Monitoring: Monitor and control your water heater’s performance for optimal efficiency and comfort. - Smart Savings: Track your energy consumption and receive tips to improve efficiency and save on utility bills. - Utility Programs: Enroll in utility programs in your area to maximize your savings. - Custom Schedules: Set personalized schedules for your HVAC and water heater to match your lifestyle and maximize energy savings. - Alerts & Notifications: Get real-time alerts and notifications for maintenance reminders, system updates, and potential issues. Quickly share these alerts with your contractor when contact info added at account creation. - Remote Access: Control your home’s systems from anywhere, ensuring comfort and peace of mind whether you’re at home or away. Download EcoNet today and transform the way you manage your home’s comfort and efficiency!
Screenshots
Verdict
The clearest difference is rating: EcoNet at 4.4 against iCOMM Connectivity's 1.2. EcoNet also leads on ratings volume (14K vs 398) and update cadence (every 5 weeks vs every 3 months). iCOMM Connectivity's advantage is device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
EcoNet holds the better App Store score, 4.4 against 1.2. That said, the two scores are not equally well evidenced: EcoNet has 14K ratings behind it against 398, so its average is the more settled of the two. Written reviews point the same way: 3% of iCOMM Connectivity's written reviews are positive against 15% of EcoNet's.
iCOMM Connectivity ships an update every 3 months, EcoNet every 5 weeks. The most recent releases landed on October 25, 2026 and October 30, 2026 respectively.
| Parameter | iCOMM Connectivity | EcoNet |
|---|---|---|
| Price | Free | Free |
| Rating | 1.2 (398 ratings) | 4.4 (14K ratings) — better |
| Positive reviews | 3.2% of reviews | 15.2% of reviews — better |
| Number of ratings | 398 | 14K — better |
| Update frequency | Every 3 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 33 MB | 62 MB |
| Age rating | 4+ | 4+ |
| Developer | A. O. Smith | Rheem Manufacturing Company |
Customer experience
iCOMM Connectivity
EcoNet
User reviews
iCOMM Connectivity
From 398 App Store ratingsWhat we love
- ✅ Water heater hardware itself performs well
- 🎯 Simple temperature adjustment when working
- 📊 Basic hot water availability gauge
- ⚙️ Vacation mode functionality
- 🔧 Mode switching capability
Room to improve
- 🐛 Constant connectivity failures and service outages
- 🔄 App repeatedly forgets registered water heater
- ❌ Requires re-registration multiple times monthly
- ⏱️ Frequent forced logouts and session expirations
- 📱 QR code scanning consistently fails
EcoNet
From 14K App Store ratingsWhat we love
- 🚀 Functional app
- 📊 Useful graphs and data
- 🔒 Resetting password options
- 🕰️ Scheduling and vacation mode
Room to improve
- 🐛 Buggy and unreliable connection
- 🚫 Inaccurate power consumption data
- 🤔 Confusing and limited UI
- 🔄 Inconsistent mode changes
- 🔍 Lack of detailed information
Bugs and requests
iCOMM Connectivity
Reported bugs
19 issues- App loses water heater registration without warning
- QR code scanner fails to recognize valid codes
- Manual serial number entry rejected despite correct input
- Session expires within 15-30 seconds of login
- App crashes when attempting to set schedules
Show 14 moreShow fewer
- Service outage messages persist for weeks
- App forgets user credentials between sessions
- Bluetooth connection fails despite device visibility
- Graph/trend plotting broken after updates
- Hot water availability gauge displays incorrect information
- App freezes on splash screen with no error message
- Temperature changes in app don't reflect on actual heater
- Dirty air filter alerts don't clear after cleaning
- App doesn't update when switching between other applications
- Registration process fails with 'unexpected error' messages
- App incompatible with 5GHz WiFi networks
- Latest version broke daily usage graph functionality
- Temperature range artificially lowered without user consent
- App won't open after iOS/system updates
Requested features
17 requests- Real-time current water temperature display
- Hourly energy usage breakdown (not just daily/monthly)
- Simple on/off scheduling by time of day
- Temperature scheduling for specific times
- Data export capability
Show 12 moreShow fewer
- Persistent login sessions without forced logouts
- Instant power consumption readings
- Estimated time to reach target temperature
- Leak detection alerts and notifications
- Integration with smart home platforms (Apple Home, SmartThings)
- Better QR code scanning with modern camera support
- In-app contact/support messaging
- Ability to control heater without physical access for setup
- Comparison of usage across different time periods
- Detailed telemetry and diagnostic information
- Automatic schedule adjustments based on utility rates
- Current heating element status display
EcoNet
Reported bugs
5 issues- Frequent disconnections from Wi-Fi
- Vacation mode not functioning properly
- Schedules not being followed consistently
- Temperature and mode settings not sticking
- Incorrect time zone and date information
Requested features
5 requests- Actual water temperature display
- Customizable scheduling options
- Geofencing with multiple users
- Integration with other smart home platforms
- More detailed energy usage reporting
In-app purchases
iCOMM Connectivity
No in-app purchases
EcoNet
No in-app purchases
