My PetSafe® vs BaseAire
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My PetSafe®
Manage all your smart PetSafe® pet care devices from a single application. Create pet profiles, customize settings, and share access with family members to ensure your pets are well-cared for, whether you're home or away.
- Manage all connected PetSafe® products
- Create pet profiles
- Personalize product names
- Share access with family members
- Monitor pets remotely
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Your official app to get the most out of your connected PetSafe® products. The My PetSafe® app connects you with all PetSafe® smart products to help you care for your pets while you’re at home or away. It’s compatible with: • Guardian® GPS Connected Customizable Fence • ScoopFree® Smart Self-Cleaning Litter Box • Smart Feed Automatic Pet Feeder • SmartDoor™ Connected Pet Door • SMART DOG® Remote Trainer When used with PetSafe® connected products, the My PetSafe® app lets you: • View and manage all your PetSafe® connected products in one place • Customize your app by creating pet profiles and personalized names for each product • Share access with an unlimited number of family members
BaseAire
Control your crawl space dehumidifier remotely to manage home humidity, reduce mold growth, and alleviate allergy symptoms. Monitor settings, drainage, and filter health from anywhere.
- Remote dehumidifier monitoring
- Customize humidity settings
- Switch drainage modes
- View room humidity data
- Track filter health
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Are you the proud owner of a BaseAire crawl space dehumidifier? With BaseAire, you can balance the humidity in your home, reduce moisture that causes molds, and protect against allergy and asthma symptoms. We have fully launched the BaseAire app, and it's completely free! No matter where you are, you can monitor your dehumidifier's every move at any time, customize humidity settings for comfort, switch drainage modes, view room humidity data, and track the health of your filters. Download the BaseAire app today and unlock the full potential of your BaseAire dehumidifier to turn your living space into a comfortable oasis.
Screenshots
Verdict
The clearest difference is review sentiment: My PetSafe® at 59% against BaseAire's 0%. My PetSafe® also leads on rating (3.7 vs 1.0) and ratings volume (785 vs 16). BaseAire's advantage is iOS requirement (12.0 vs 16.4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My PetSafe® holds the better App Store score, 3.7 against 1.0. That said, the two scores are not equally well evidenced: My PetSafe® has 785 ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 59% of My PetSafe®'s written reviews are positive against 0% of BaseAire's.
My PetSafe® ships an update fortnightly, BaseAire every 2 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | My PetSafe® | BaseAire |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (785 ratings) — better | 1.0 (16 ratings) |
| Positive reviews | 59.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 785 — better | 16 |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.4 | 12.0 — better |
| Further details — not scored | ||
| Size | 251 MB | 32 MB |
| Age rating | 4+ | 4+ |
| Developer | Radio Systems Corporation | Alorair Solutions INC. |
Customer experience
My PetSafe®
BaseAire
Bugs and requests
My PetSafe®
Reported bugs
7 issues- App freezes during setup
- Feeder disconnects from WiFi frequently
- App fails to save schedule changes
- Feeder dispenses double portions randomly
- App shows incorrect time zone
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- Notifications not working as expected
- Inability to switch between multiple fences/boundaries
Requested features
8 requests- Add ability to toggle meal schedules on/off
- Improve app stability and reliability
- Add more customization options for feeding
- Provide better documentation and troubleshooting guides
- Improve app notifications and alerts
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- Add support for more network types (e.g. 5GHz WiFi)
- Integrate with more smart home platforms
- Improve GPS accuracy and boundary customization
BaseAire
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My PetSafe®
No in-app purchases
BaseAire
No in-app purchases









