PoolSync vs Key West Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PoolSync
Control your pool equipment remotely from your iOS device. Adjust settings like temperature and sanitization, create schedules, and receive important alerts. Stay connected to your pool's status whether you're at home or away.
- Remote equipment control
- Adjust heat pump set point
- Change sanitization level
- Create schedules
- Receive alerts
- Monitor pool status
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Effortlessly control PoolSync™ Ready equipment from your iOS device. Adjust the heat pump set point, change the sanitization level, create schedules and receive alerts when action needs to be taken. Home or away always be in sync with your pool. PoolSync Ready equipment includes: • ChlorSync™ Models CS30 CS40 & CS50 • HeatWave SuperQuiet® Heat Pumps • HeatChlor Chlorinator & Heat Pump Combo
Key West Connect
Report non-emergency issues in your neighborhood, such as damaged street signs or graffiti. The app uses GPS to pinpoint your location and allows you to upload photos and comments for city staff. You'll receive updates on the status of your submitted requests.
- Submit non-emergency requests
- GPS location recognition
- Upload photos of concerns
- Add comments to submissions
- Receive status updates
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Connect with the City of Key West with our app. to submit non-emergency requests. Getting involved is just a click away! Key West Connect app is your resource to report issues in your neighborhood such as damaged street signs, damaged trees, graffiti, and other issues that need attention. The simple-to-use app uses GPS to recognize your location, gives you a menu of common conditions to select from, and allows you to upload pictures of the concern that will assist City staff in your municipal request. You may comment on your submission and you will be notified when the status of the issue is updated.
Screenshots
Verdict
The clearest difference is rating: Key West Connect at 4.7 against PoolSync's 2.1. PoolSync's advantage is review sentiment (20% vs 0%) and update cadence (every 2 months vs every 5 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Key West Connect holds the better App Store score, 4.7 against 2.1. Both are backed by a comparable volume of ratings — 64 and 46 respectively. Written reviews complicate that: 20% of PoolSync's written reviews are positive against 0% of Key West Connect's, so the app with the better star average is not the one people write more warmly about.
PoolSync ships an update every 2 months, Key West Connect every 5 months. The most recent releases landed on October 12, 2026 and September 30, 2026 respectively.
| Parameter | PoolSync | Key West Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (64 ratings) | 4.7 (46 ratings) — better |
| Positive reviews | 19.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 64 — better | 46 |
| Update frequency | Every 2 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 17.6 |
| Further details — not scored | ||
| Size | 39 MB | 142 MB |
| Age rating | 4+ | 12+ |
| Developer | AquaCal AutoPilot, Inc | City of Key West |
Customer experience
PoolSync
Key West Connect
Bugs and requests
PoolSync
Reported bugs
18 issues- Connection issues: "cloud connected" but "unit does not appear online"
- Wi-Fi connection fails even when close to router
- App gets stuck in setup mode, doesn't find heater/chiller (Error 1012)
- Cannot input spaces in Wi-Fi password
- Bug in verification screen preventing code input
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- App disconnects from controller frequently, even when close
- App loses connection after a few weeks of use
- Unit not found after initial setup
- Update broke remote control functionality
- Scheduling functionality removed/broken after updates
- Password authentication screen is broken
- Forced update requires physical button press for authorization
- Scheduling feature removed from app
- Tiny font size, difficult to read
- Scheduling system does not work, settings disappear
- Repeatedly need to resync device after closing app
- Heater turns on with pump schedule instead of app schedule
- Location services required for app functionality
Requested features
15 requests- Add temperature history graph
- Add notifications for heater issues
- Integrate relay contacts for heating priority
- Allow spaces in Wi-Fi passwords
- Add Alexa, Google, HomeKit, IFTTT integration
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- Improve UI aesthetics (background color, animation, sound)
- Add solar info to the app
- Ability to add/edit equipment through the app
- Create group schedules via the app
- Usage meter for heater run time
- Dynamic Type support for text scaling
- Ability to size text
- Create two schedules (on time and off time)
- Restore scheduling function
- Add a low point for heat and high point for chiller
Key West Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PoolSync
No in-app purchases
Key West Connect
No in-app purchases
Questions
Is PoolSync free?
Is Key West Connect free?
Which has better reviews, PoolSync or Key West Connect?
Do PoolSync or Key West Connect have ads?
Which is updated more often, PoolSync or Key West Connect?
Other comparisons
