Comparison

SimplyBook.me admin vs NPSLab

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SimplyBook.me admin

Manage your appointments and clients on the go. Receive instant notifications for new bookings and reminders for upcoming appointments. Ideal for busy professionals needing quick access to their schedule.

Highlights
  • Manage appointments
  • Add and edit clients
  • Edit bookings
  • New booking notifications
  • Upcoming appointment reminders
Features
Read full description

The SimplyBook.me Admin app is for registered SimplyBook.me users who want an easy access to their existing appointments, and provides a simple way to add clients and edit old bookings. Users will receive notifications about new bookings and reminders about upcoming appointments for free through the app. This app is the perfect addition for users who are on the go, without large screen devices during work hours or want to check upcoming appointments while at home.

About

NPSLab

Features
Read full description

Your customers are telling you something. NPSLab makes sure you hear it — in real time, on any device, even offline. NPSLab is a customer feedback app for NPS, CSAT, and CES surveys, built mobile-first for teams that collect feedback where the customer is: at the counter, at the door, at the event. Why teams choose NPSLab: • 30 free responses per month — one location, no card or subscription • Transparent pricing — plans by number of stores, no surprises • Works offline — the kiosk keeps collecting and syncs when back online • A complete app — create, manage, and analyze from your phone What you can do: • Collect in-store responses in kiosk or operator mode • Scan survey QR codes for quick responses • Watch your NPS in real time: promoters, passives, and detractors • Compare scores by store or location • Get detractor alerts and act fast • Manage surveys, responses, contacts, and your team on the go Built for retail, restaurants, clinics, gyms, hotels, schools, events, and any business that listens to customers and acts quickly. Download NPSLab and turn feedback into action today. Terms of Use (Apple Standard EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Screenshots

SimplyBook.me admin4 screens
NPSLab4 screens

Verdict

The call

The clearest difference is in-app purchases: SimplyBook.me admin at none against NPSLab's 10. SimplyBook.me admin also leads on iOS requirement (13.0 vs 16.4). NPSLab's advantage is update cadence (every 3 days vs every 2 months). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. NPSLab sells 10 in-app purchases, starting at $4.90 per month. SimplyBook.me admin asks for nothing beyond the download.

UpkeepUpdate frequency

SimplyBook.me admin ships an update every 2 months, NPSLab every 3 days. The most recent releases landed on October 24, 2026 and October 31, 2026 respectively.

Scorecard3 real differences · 7 level
SimplyBook.me admin versus NPSLab: the parameters behind the verdict, then further details
ParameterSimplyBook.me adminNPSLab
PriceFreeFree
Rating4.1 (149 ratings) — better—
Positive reviews36.8% of reviews—
Number of ratings149 — better—
Update frequencyEvery 2 monthsEvery 3 days — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS13.0 — better16.4
Further details — not scored
Size58 MB61 MB
Age rating4++4
DeveloperSimplybookCONECTALAB TECNOLOGIA APLICADA LTDA

Bugs and requests

SimplyBook.me admin

Reported bugs

24 issues
  • Company name validation error
  • App crashes on launch
  • Booking panel remains on old version
  • Bookings assigned to incorrect dates
  • App requires frequent reinstallation
Show 19 more
  • Booking functionality is broken
  • App does not open after updates
  • Notifications not working after update
  • App unusable after iOS update
  • Booking reminders appear but not in app
  • Guests can book outside of set restrictions
  • App asks to enable Bluetooth unnecessarily
  • Push notifications not working on iPhone 14 Pro
  • App freezes on calendar view
  • App not functioning during peak business hours
  • Cannot log in after VIP upgrade
  • App crashes frequently
  • Unable to override working hours
  • Cannot log in with correct credentials
  • Password reset email not received
  • App not functioning for Russian IPs
  • App sync issues with Apple Calendar
  • App not working on new phone (white screen)
  • Website loading issues in China

Requested features

23 requests
  • Allow changing appointment schedule on the go
  • Enable Bluetooth functionality
  • Improve calendar view for mobile
  • Option to hide provider name on calendar
  • Add notification sound
Show 18 more
  • Display full calendar month view
  • Fix glitch for future day appointments
  • Allow booking during peak hours
  • Provide Chinese operation manual
  • Allow account creation to be easier
  • Add text confirmation option
  • Enable updating business name
  • Improve app optimization
  • Fix booking functionality
  • Allow for more app functionality vs computer
  • Allow ala carte features instead of tickets
  • Make app more easy and accessible
  • Add custom features to the app
  • Allow editing appointment availability from mobile
  • Add contact for support
  • Enable upgrading account
  • Add time settings and special days to the app
  • Sync with Apple Calendar

NPSLab

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SimplyBook.me admin

No in-app purchases

10 purchases

NPSLab

Subscriptions10
  • NPSLab 1 store7 Days trial$4.901 Month
  • NPSLab 2 stores7 Days trial$9.901 Month
  • NPSLab 5 stores7 Days trial$24.901 Month
Show 7 more
  • NPSLab 7 stores7 Days trial$34.901 Month
  • NPSLab 1 store annual7 Days trial$39.901 Year
  • NPSLab 10 stores7 Days trial$49.901 Month
  • NPSLab 2 stores annual7 Days trial$79.901 Year
  • NPSLab 5 stores annual7 Days trial$199.991 Year
  • NPSLab 7 stores annual7 Days trial$279.991 Year
  • NPSLab 10 stores annual7 Days trial$399.991 Year

Questions

Is SimplyBook.me admin free?
SimplyBook.me admin is free to download, with no in-app purchases.
Is NPSLab free?
NPSLab is free to download, with in-app purchases available.
Do SimplyBook.me admin or NPSLab have ads?
Neither SimplyBook.me admin nor NPSLab shows ads.
Which is updated more often, SimplyBook.me admin or NPSLab?
SimplyBook.me admin ships an update every 2 months, and NPSLab every 3 days. Most recently, SimplyBook.me admin was updated on October 24, 2026 and NPSLab on October 31, 2026.

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