Waste of time and money
I started the free trial to see if it was going to be a fit for us. It seemed like it was and so I decided to pay for the 1st year. During the free trial I set everything up and had help from customer service. After I paid I sent several emails for help with zero response. There is zero phone customer support. Two week into the service and I ask for a refund or at least a partial refund and nothing. Do yourself a favor and pass this by. I told them if they would even just refund parcel I wouldn’t leave a bad review. I ask to have a supervisor contact me and crickets.
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No address
Can’t even see the address of the customer I’m meant to be going to.
And don’t say I can search in contact details. They should be available in the booking.
And don’t say I can search in contact details. They should be available in the booking.
App doesnt work
I have downloaded and deleted this app 4 times. It refuses to open on my phone just a blank white screen
Amazing
I love this app makes my work so much easier
nutze ich täglich
Wir nutzen die App täglich, um die Termine für unser Massagestudio zu verwalten. Die Funktionalität deckt alle unsere Anforderungen ab. Die Anwendung ist sehr stabil und zuverlässig.
Out of dated client management system and App
It’s ok to use it for the fast startup, but don’t try to use it in advance management. From a development perspective, this management system has so many design flaws that the developers have lost much of their ability to scale horizontally or further develop the system. I will not comment further on this point here. However, this app no longer even guarantees the most basic user experience. Have you ever experienced the booking panel remaining on an old version, even after confirming that background permissions have been enabled for it on an iPhone? Have you ever encountered situations where, after a guest requests a booking, the booking you created ends up on an unknown date? I strongly recommend that the developers of this app prioritize user experience (for both merchants and their customers) as the core focus of development. Only after retaining your customers (merchants) should you consider “advanced feature expansions.” For example, why not keep Google Tag Manager in the API instead of wasting time turning it into a Custom Feature? Do you think users who can utilize these tools would appreciate such a rudimentary feature? I even believe that the API model is more user-friendly for us, especially if they provide debugging interfaces.
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Inconvenient
Not able to have text confirmation, kinda behind in time to have to check an email. Should be able to update business name and not able to
Bug
L’application est mal optimisé, impossible à ouvrir leurs applications apres chaque mise à toujours. A chaque utilisation je suis obligé de la réinstaller.
Broken
The booking functionality via the app is broken. We have to use browser version
Can't open app please fix it asap
Can't open app please fix it asap
Stay faaaaaaaar away
Literally worst system I’ve ever experienced. They lie about what it is capable of. Figured it out when our memberships were all supposed to auto renew and not one did. Really hurt my business.
Need help
After the update March 2025 the notification is not work! Please fix
ios 18 Can’t use
Cannot use after update to ios 18, plz fix it
極不穩定預約系統
用了這個預約系統9個月，網頁速度慢就算了，也是耐心研究每一個複雜的設定，但是都設定好之後，常出現客人預約的提醒跳出，點進去APP卻沒看到，即使重新開啟也一樣，讓我誤以為客人取消了，但是客人最後還是出現了，造成客人觀感極差，已經不只一兩次！
另外我已經設定預約服務時間的前23小時不開放預約，但是客人還是能預約當天的預約，真是傻眼🙄
另外我已經設定預約服務時間的前23小時不開放預約，但是客人還是能預約當天的預約，真是傻眼🙄
Give me my money back
They charged me after I canceled the subscription
Good but improvements needed
Overall a great app for checking booked client schedules. As the service provider, I want to be able to change my schedule of available appointments on the go. I can’t see that this is possible from the app; that would change my whole use of it for the better as it is the one feature that makes me question whether to continue to use the booking system as a whole.
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Bluetooth?
The app keeps asking me to enable Bluetooth but I have no need to enable it. So why keep asking me to enable it?
Práctica y económica
Llevo casi 7 años Usando la aplicación y la web y es extremadamente fácil de usa y muy intuitiva. Interactúa muy bien con mis sistemas de pago y mi página web.
He tenido muy pocos problemas a lo largo de los años y siempre de índole menor y solucionados rápido.
He tenido muy pocos problemas a lo largo de los años y siempre de índole menor y solucionados rápido.
Missed opportunities
The number of times notifications haven’t come through especially time sensitive ones, I’ve missed at least 5-6 client bookings. I’ve reached out to support with no response.
Calendar is hard to view
App is good but when I view the appointments in the calendar, I have to scroll horizontally and vertically to view for different times and providers.
It will be much better, if you create a view option that can fit all in the Mobil screen (responsive screen size fit) without scrolling back and forth
Also an option to hide provider name on the calendar if that provider doesn't work on that day. By doing this, it will leave more space for others
It will be much better, if you create a view option that can fit all in the Mobil screen (responsive screen size fit) without scrolling back and forth
Also an option to hide provider name on the calendar if that provider doesn't work on that day. By doing this, it will leave more space for others
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