Comparison

Tell Westerville vs Lowell311

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Tell Westerville

Report non-emergency issues and stay informed about city news and events. This app acts as a direct line to the city's customer service for service requests and updates.

Highlights
  • Submit service requests
  • Receive city news updates
  • Stay informed on city events
  • Digital customer service extension
Features
Read full description

Tell Westerville is the official mobile application of the City of Westerville, Ohio. Consider this a digital extension of the City's customer service team. Use this app to "Tell Westerville" what needs to be addressed through the service request function and stay up-to-date on City news and events.

About

Lowell311

Connect with the City of Lowell, MA through its official mobile application. Report city issues, manage bill payments, and receive important news updates conveniently.

Highlights
  • Report city issues
  • Pay bills
  • Receive news flashes
  • Stay updated with city information
  • Official city app
Features
Read full description

Stay connected with the City of Lowell, MA. As the official mobile app, Lowell311 lets you quickly report issues, pay your bills, and stay updated with our news flashes—all in one place

Screenshots

Tell Westerville4 screens
Lowell3112 screens

Verdict

The call

The clearest difference is rating: Tell Westerville at 4.2 against Lowell311's 2.0. Tell Westerville also leads on ratings volume (45 vs 6). Lowell311's advantage is update cadence (every 4 weeks vs every 4 months) and iOS requirement (16.6 vs 18.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Tell Westerville holds the better App Store score, 4.2 against 2.0. That said, the two scores are not equally well evidenced: Tell Westerville has 45 ratings behind it against 6, so its average is the more settled of the two. Written reviews split almost evenly too, at 0% and 0% positive.

UpkeepUpdate frequency

Tell Westerville ships an update every 4 months, Lowell311 every 4 weeks. The most recent releases landed on September 2, 2026 and September 9, 2026 respectively.

Scorecard4 real differences · 6 level
Tell Westerville versus Lowell311: the parameters behind the verdict, then further details
ParameterTell WestervilleLowell311
PriceFreeFree
Rating4.2 (45 ratings) — better2.0 (6 ratings)
Positive reviews0.0% of reviews0.0% of reviews
Number of ratings45 — better6
Update frequencyEvery 4 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad — better
Requires iOS18.016.6 — better
Further details — not scored
Size145 MB31 MB
Age rating12+4+
DeveloperCity of WestervilleCity of Lowell

Customer experience

Tell Westerville

All ratings45 ratings
Positive80.0%
Neutral4.4%
Negative15.6%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Lowell311

All ratings5 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Tell Westerville

No in-app purchases

None

Lowell311

No in-app purchases

Questions

Is Tell Westerville free?
Tell Westerville is free to download, with no in-app purchases.
Is Lowell311 free?
Lowell311 is free to download, with no in-app purchases.
Which has better reviews, Tell Westerville or Lowell311?
Tell Westerville is rated higher. Tell Westerville averages 4.2 out of 5 from 45 ratings, while Lowell311 averages 2.0 from 6 ratings.
Do Tell Westerville or Lowell311 have ads?
Neither Tell Westerville nor Lowell311 shows ads.
Which is updated more often, Tell Westerville or Lowell311?
Tell Westerville ships an update every 4 months, and Lowell311 every 4 weeks. Most recently, Tell Westerville was updated on September 2, 2026 and Lowell311 on September 9, 2026.

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