Helpwise vs Shortwave

Make It Easier For Your Team To Manage Customer Conversations. Easily Handle Emails, SMS, and WhatsApp as a team. As a business grows, it becomes a struggle to manage customer, sales or internal emails(billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! With SMS and WhatsApp Inbox features, your team members can provide support to tens of thousands of customers by efficiently sharing the workload with each other. Friendly Interface We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Share Inbox, Not Password Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity! Collaborate With Team Members Don't shout out loud to clear your doubts before answering an email. Tag, Assign or Chat with your team members within the shared inbox. It is safe to say, Helpwise is part-Shared Inbox, part-Collaboration software. Distribute Work Load Getting 100s of emails every day? Easily share these emails among your team members and reach Inbox Zero faster. Track Every Key Metric Helpwise provides you detailed analytics on your email frequency, response rates & individual performance. So, now that you can measure it, you can easily improve it. Integrate With Business Tools Automate processes & share information across your other business tools. For example, log all your phone calls & texts with the customer within the email thread. Or, fetch order details within your inbox. In the nutshell, Helpwise is a clean, feature-loaded & made-for-business Gmail that we all wish for.

AI-NATIVE EMAIL FOR BUSINESS "The AI revolution is coming for your email" – Business Insider "This app is like ChatGPT for your email, and it changed my life" – Digital Trends "The Google Inbox successor I’ve been waiting for" – The Verge YOUR AI EMAIL ASSISTANT Supercharge your productivity with advanced AI & real-time team collaboration. Write emails, improve drafts, schedule meetings, analyze threads, translate text, and more using Shortwave’s powerful AI Assistant. ORGANIZE YOUR INBOX WITH AI With 1-tap, Shortwave’s AI Assistant can identify urgent emails, group threads into todos, and sweep away the remaining clutter so you can get to inbox zero with zero effort. SHARE & DISCUSS EMAILS WITH YOUR TEAM Get the right people involved and bring everyone up to speed fast with private team comments and live thread sharing. Assign emails to teammates to delegate next steps. WRITE EMAILS WITH AI Write personalized emails with AI in seconds, or use instant AI replies to get full drafts in just one tap. Shortwave learns your unique writing style and even facts about you from the emails you send. IMPROVE AND PROOFREAD DRAFTS Complete your drafts, adjust length and tone, translate into other languages, and more with a built-in AI editor. SEARCH AND FIND ANSWERS Use AI-powered search to find emails fast, or to analyze your entire team's emails & attachments for the answers you need SCHEDULE MEETINGS WITH AI Spend less time juggling calendars with AI-powered scheduling features. Create events, send AI-generated scheduling emails, accept calendar events with one click, and more. GET ORGANIZED WITH SPLITS AND BUNDLES Focus your time & attention by dividing your inbox into tabs for important emails, specific senders, labels & even custom queries. Use bundles for fast triage of promotions, newsletters, updates, and other automated emails. TURN EMAILS INTO TODOS Transform your overflowing inbox into an organized list of action items. Group, rename, prioritize, and add notes, right in your inbox. SET DELIVERY SCHEDULES Avoid interruptions by deferring when emails arrive in your inbox, so you only receive emails when you want them. VIEW READ STATUSES See when people read your emails to get the context you need to prioritize your time and write effective follow-ups. Close more deals and collaborate better with your team. SCREEN UNWANTED SENDERS Guard your inbox from noise with one-click block and unsubscribe. FINE-TUNE PUSH NOTIFICATIONS Granular push controls let you minimize distractions with personalized alerts for specific senders and types of emails. CUSTOMIZE EVERYTHING Customize AI prompts and automate your team’s work with AI Snippets & AI Automations. Adjust tons of details in settings, and make Shortwave yours with custom colors and beautiful light & dark modes. MANAGE MULTIPLE ACCOUNTS Organize all of your Gmail accounts from one app and seamlessly switch between them in a single swipe. SYNCS WITH GMAIL Migrate seamlessly to Shortwave from your existing Gmail or Google Workspace account with all of your labels, filters, and other settings imported. If you have questions or want to learn more about Shortwave and best practices, you can find resources here: https://www.shortwave.com/docs/