Pure Chat vs ETA Text
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pure Chat
Connect with website visitors and customers in real time through live chat. Engage instantly with new visitors or existing customers to answer questions and provide support from anywhere.
- Real-time visitor engagement
- Instant customer support
- Mobile chat access
- New visitor notifications
- Availability status control
- Historical chat transcripts
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Use the Pure Chat companion app to connect with your website visitors and customers in the moments that matter most. Whether it's someone coming to your website for the first time or a loyal customer who had a question about a recent purchase, live chat is the easiest way to instantly engage with these individuals and answer their questions in real time. Pure Chat includes unlimited access to all of our core live chat tools, including unlimited chats. With the Pure Chat companion app for iOS devices, you can chat with website visitors from anywhere! Using the app, you'll get helpful notifications when a new website visitor wants to chat, plus you can change your availability, access historical chat transcripts and more! Sign up today!
ETA Text
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Make and receive text messages using your business phone number! • Use your business phone number to text instead of your personal number • Send and receive text and picture messages to/from any cell phone number in the continental US View your messages on multiple devices: • Use your account on multiple devices with one sign-in • Access your messages from any computer via your browser (Chrome/Firefox/Edge) • Multiple users can access the same number so you or your team can reply to any message Now your customers can communicate with you with the ease and convenience that they have when texting with friends and family. No need to download a separate messaging “app” to contact you - they can simply text your business number and get in touch.
Screenshots
Verdict
The clearest difference is update cadence: Pure Chat at every 3 weeks against ETA Text's every 11 months. Pure Chat also leads on iOS requirement (12.0 vs 14.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pure Chat ships an update every 3 weeks, ETA Text every 11 months. The most recent releases landed on August 9, 2026 and June 8, 2026 respectively.
| Parameter | Pure Chat | ETA Text |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (572 ratings) — better | — |
| Positive reviews | 16.2% of reviews | — |
| Number of ratings | 572 — better | — |
| Update frequency | Every 3 weeks — better | Every 11 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 77 MB | 52 MB |
| Age rating | 4+ | 4+ |
| Developer | Ruby Receptionists | Textable LLC |
Bugs and requests
Pure Chat
Reported bugs
10 issues- App notifications not delivering on iOS
- Chat window spinning/reconnecting indefinitely
- App crashes on latest iOS versions
- Chat toggle status not registering correctly
- Menu icon disappearing after ending chat on iPad
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- Chat window not visible in iPad landscape mode
- Update prompt redirecting to review page instead of updating
- Login failures with spinning loading screen
- Password change functionality not working
- App disconnecting and losing chat replies
Requested features
5 requests- Desktop application for Windows/Mac
- Persistent login sessions on mobile
- Quick access to canned messages on mobile
- Better iPad landscape orientation support
- Improved notification system reliability
ETA Text
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Pure Chat
No in-app purchases
ETA Text
No in-app purchases







