Comparison

Pure Chat vs ETA Text

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Pure Chat

Connect with website visitors and customers in real time through live chat. Engage instantly with new visitors or existing customers to answer questions and provide support from anywhere.

Highlights
  • Real-time visitor engagement
  • Instant customer support
  • Mobile chat access
  • New visitor notifications
  • Availability status control
  • Historical chat transcripts
Read full description

Use the Pure Chat companion app to connect with your website visitors and customers in the moments that matter most. Whether it's someone coming to your website for the first time or a loyal customer who had a question about a recent purchase, live chat is the easiest way to instantly engage with these individuals and answer their questions in real time. Pure Chat includes unlimited access to all of our core live chat tools, including unlimited chats. With the Pure Chat companion app for iOS devices, you can chat with website visitors from anywhere! Using the app, you'll get helpful notifications when a new website visitor wants to chat, plus you can change your availability, access historical chat transcripts and more! Sign up today!

About

ETA Text

Features
Read full description

Make and receive text messages using your business phone number! • Use your business phone number to text instead of your personal number • Send and receive text and picture messages to/from any cell phone number in the continental US View your messages on multiple devices: • Use your account on multiple devices with one sign-in • Access your messages from any computer via your browser (Chrome/Firefox/Edge) • Multiple users can access the same number so you or your team can reply to any message Now your customers can communicate with you with the ease and convenience that they have when texting with friends and family. No need to download a separate messaging “app” to contact you - they can simply text your business number and get in touch.

Screenshots

Pure Chat3 screens
ETA Text4 screens

Verdict

The call

The clearest difference is update cadence: Pure Chat at every 3 weeks against ETA Text's every 11 months. Pure Chat also leads on iOS requirement (12.0 vs 14.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Pure Chat ships an update every 3 weeks, ETA Text every 11 months. The most recent releases landed on August 9, 2026 and June 8, 2026 respectively.

Scorecard2 real differences · 8 level
Pure Chat versus ETA Text: the parameters behind the verdict, then further details
ParameterPure ChatETA Text
PriceFreeFree
Rating4.4 (572 ratings) — better—
Positive reviews16.2% of reviews—
Number of ratings572 — better—
Update frequencyEvery 3 weeks — betterEvery 11 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.0 — better14.0
Further details — not scored
Size77 MB52 MB
Age rating4+4+
DeveloperRuby ReceptionistsTextable LLC

Bugs and requests

Pure Chat

Reported bugs

10 issues
  • App notifications not delivering on iOS
  • Chat window spinning/reconnecting indefinitely
  • App crashes on latest iOS versions
  • Chat toggle status not registering correctly
  • Menu icon disappearing after ending chat on iPad
Show 5 more
  • Chat window not visible in iPad landscape mode
  • Update prompt redirecting to review page instead of updating
  • Login failures with spinning loading screen
  • Password change functionality not working
  • App disconnecting and losing chat replies

Requested features

5 requests
  • Desktop application for Windows/Mac
  • Persistent login sessions on mobile
  • Quick access to canned messages on mobile
  • Better iPad landscape orientation support
  • Improved notification system reliability

ETA Text

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Pure Chat

No in-app purchases

None

ETA Text

No in-app purchases

Questions

Is Pure Chat free?
Pure Chat is free to download, with no in-app purchases.
Is ETA Text free?
ETA Text is free to download, with no in-app purchases.
Do Pure Chat or ETA Text have ads?
Neither Pure Chat nor ETA Text shows ads.
Which is updated more often, Pure Chat or ETA Text?
Pure Chat ships an update every 3 weeks, and ETA Text every 11 months. Most recently, Pure Chat was updated on August 9, 2026 and ETA Text on June 8, 2026.

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