Comparison

MightyCall Classic vs Pure Chat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MightyCall Classic

Manage customer communications from anywhere with this mobile app. Receive alerts for new requests, view details, respond instantly, and reassign tasks to colleagues. It's like having a call center on your phone, designed for small businesses.

Highlights
  • Omnichannel communication management
  • Real-time customer request alerts
  • Request assignment to team members
  • Respond via email or phone
  • Update contact information
  • Track request progress
Features
Read full description

Receive, Review and Respond to Customer Requests from Anywhere with MightyCall Mobile Designed with small business owners and their teams in mind, MightyCall Mobile helps you monitor and manage omnichannel communications. No matter where you are, you’ll be alerted to new requests and be able to respond from your phone or reassign the task to a colleague. It’s like having your very own call center in your pocket. With the MightyCall Mobile App you can: * Get alerts - when new customer requests arrive * View customer requests – with omnichannel coverage in a single activity queue * Quickly assign requests - to yourself or a staff member with a swipe * View request details – with a single touch * Track next steps - by adding comments to a request * Immediately respond - using native applications like email or phone calls * Update your address book - with a customer’s contact info * Complete requests - with the push of a button * Monitor progress – ensuring that opportunities don’t fall through the cracks Download and install the free iOS application to get access to MightyCall features on-the-go.

About

Pure Chat

Connect with website visitors and customers in real time through live chat. Engage instantly with new visitors or existing customers to answer questions and provide support from anywhere.

Highlights
  • Real-time visitor engagement
  • Instant customer support
  • Mobile chat access
  • New visitor notifications
  • Availability status control
  • Historical chat transcripts
Read full description

Use the Pure Chat companion app to connect with your website visitors and customers in the moments that matter most. Whether it's someone coming to your website for the first time or a loyal customer who had a question about a recent purchase, live chat is the easiest way to instantly engage with these individuals and answer their questions in real time. Pure Chat includes unlimited access to all of our core live chat tools, including unlimited chats. With the Pure Chat companion app for iOS devices, you can chat with website visitors from anywhere! Using the app, you'll get helpful notifications when a new website visitor wants to chat, plus you can change your availability, access historical chat transcripts and more! Sign up today!

Screenshots

MightyCall Classic4 screens
Pure Chat3 screens

Verdict

The call

The clearest difference is rating: Pure Chat at 4.4 against MightyCall Classic's 3.8. Pure Chat also leads on device support (3 vs 1) and iOS requirement (12.0 vs 16.6). MightyCall Classic's advantage is review sentiment (52% vs 16%). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Pure Chat holds the better App Store score, 4.4 against 3.8. Both are backed by a comparable volume of ratings — 203 and 572 respectively. Written reviews complicate that: 52% of MightyCall Classic's written reviews are positive against 16% of Pure Chat's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 5, 2026 and August 9, 2026 respectively.

Scorecard4 real differences · 6 level
MightyCall Classic versus Pure Chat: the parameters behind the verdict, then further details
ParameterMightyCall ClassicPure Chat
PriceFreeFree
Rating3.8 (203 ratings)4.4 (572 ratings) — better
Positive reviews51.9% of reviews — better16.2% of reviews
Number of ratings203572 — better
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.612.0 — better
Further details — not scored
Size94 MB77 MB
Age rating4+4+
DeveloperCallCurrent, Inc.Ruby Receptionists

Customer experience

MightyCall Classic

All ratings203 ratings
Positive67.0%
Neutral5.4%
Negative27.6%
Written reviews81 reviews
Positive51.9%
Neutral8.6%
Negative39.5%

Pure Chat

All ratings572 ratings
Positive82.9%
Neutral4.9%
Negative12.2%
Written reviews37 reviews
Positive16.2%
Neutral10.8%
Negative73.0%

User reviews

MightyCall Classic

From 203 App Store ratings

What we love

  • 👍 Easy setup and user-friendly interface
  • 💰 Affordable pricing for small businesses
  • 📞 Separate business number functionality
  • 🎯 Good call quality when working properly
  • ⚡ Responsive and helpful customer support

Room to improve

  • 🐛 Frequent app crashes and freezes
  • 📵 Calls drop regularly
  • 🔔 Missed call notifications and ringing issues
  • ⚠️ Requires frequent reinstallation to function
  • 🔌 Poor connection reliability

Pure Chat

From 572 App Store ratings

What we love

  • 🔒 Secure and reliable product
  • 💬 Effective live chat feature for website visitors
  • 💰 Reasonable pricing for the service
  • 👍 Works well on desktop version
  • 📈 Generates decent customer orders

Room to improve

  • 🔔 Unreliable or missing notifications on mobile
  • 📱 Poor iPhone/iOS app performance
  • 🐛 Frequent app crashes and freezing
  • ⏱️ Slow response times and lag
  • 🔐 Automatic logout issues requiring frequent re-login

Bugs and requests

MightyCall Classic

Reported bugs

16 issues
  • App crashes immediately upon launch
  • App freezes and becomes unresponsive
  • Calls don't ring or go straight to voicemail
  • One-way audio - caller can't hear user
  • Call history and voicemail disappear after updates
Show 11 more
  • Notifications don't clear properly
  • Journal feature doesn't work on mobile
  • Text sending failures
  • Call log shows empty
  • Transfer feature malfunction
  • App doesn't stay logged in
  • Settings change without user action
  • Dial pad issues on iPhone 12
  • App icon display problem on iPad
  • Server connection errors preventing voicemail access
  • Call minutes depleted incorrectly

Requested features

11 requests
  • MMS/photo and video support in text messages
  • Push notification improvements
  • Auto-dial feature with CSV file uploads
  • Journal feature on mobile app
  • Chrome extension for desktop access
Show 6 more
  • More toll-free number options
  • Voicemail option for customers on hold
  • Call notes functionality for all calls
  • More recorded message options
  • API integration support
  • Phone number porting capability

Pure Chat

Reported bugs

10 issues
  • App notifications not delivering on iOS
  • Chat window spinning/reconnecting indefinitely
  • App crashes on latest iOS versions
  • Chat toggle status not registering correctly
  • Menu icon disappearing after ending chat on iPad
Show 5 more
  • Chat window not visible in iPad landscape mode
  • Update prompt redirecting to review page instead of updating
  • Login failures with spinning loading screen
  • Password change functionality not working
  • App disconnecting and losing chat replies

Requested features

5 requests
  • Desktop application for Windows/Mac
  • Persistent login sessions on mobile
  • Quick access to canned messages on mobile
  • Better iPad landscape orientation support
  • Improved notification system reliability

In-app purchases

None

MightyCall Classic

No in-app purchases

None

Pure Chat

No in-app purchases

Questions

Is MightyCall Classic free?
MightyCall Classic is free to download, with no in-app purchases.
Is Pure Chat free?
Pure Chat is free to download, with no in-app purchases.
Which has better reviews, MightyCall Classic or Pure Chat?
Pure Chat is rated higher. MightyCall Classic averages 3.8 out of 5 from 203 ratings, while Pure Chat averages 4.4 from 572 ratings.
Do MightyCall Classic or Pure Chat have ads?
Neither MightyCall Classic nor Pure Chat shows ads.
Which is updated more often, MightyCall Classic or Pure Chat?
MightyCall Classic ships an update every 3 weeks, and Pure Chat every 3 weeks. Most recently, MightyCall Classic was updated on September 5, 2026 and Pure Chat on August 9, 2026.

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