Now Support vs CDW Guardian

Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. ​ © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

CDW Guardian is the official safety app of CDW. It is the only app that integrates with CDW's safety and security systems. CDW has worked to develop a unique app that provides staff and visitors with added safety. The app will send you important safety alerts and provide instant access to safety resources. CDW Guardian features include: - Important Contacts: Contact the correct services for the CDW - Self Assessment: Staff and visitors of CDW are to answer a series of questions before gaining access to the premise. Based on the answer of the user, this tool will provide the user with next steps on CDW’s updated safety protocols. - Friend Walk: Send your location to a friend through email or SMS on your device. Once the friend accepts the Friend Walk request, the user picks their destination and their friend tracks their location in real time; they can keep an eye on them to make sure they make it safely to their destination. - Safety Toolbox: Enhance your safety with the set of tools provided in one convenient app. - Share Map with your Location: Send your location to a friend by sending them a map of your position. - I’m OK!: Send your location and a message indicating that “You’re OK” to a recipient of your choosing. - Locations: Access more information on CDW sites across North America - Resources: Access support resources in one convenient app to enjoy a successful experience at CDW. - Safety Notifications: Receive instant notifications and instructions from CDW emergencies occur. Download today to ensure you’re prepared in the event of an emergency.