Comparison

Now Support vs SOCRadar Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Now Support

Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.

Highlights
  • Track and advance cases
  • Real-time notifications
  • Access knowledge articles
  • Service Catalog for requests
  • Virtual Agent assistance
  • Biometric login
Read full description

Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. ​ © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

About

SOCRadar Mobile

This app provides 24/7 cyber threat intelligence, monitoring ransomware, phishing, and dark web activities. It delivers real-time alerts and allows direct communication with analysts for proactive security responses from anywhere.

Highlights
  • 24/7 Threat Monitoring
  • Real-time Critical Alerts
  • Customizable Push Notifications
  • Dark Web Monitoring
  • Direct Analyst Communication
  • Proactive Security Response
Features
Read full description

SOCRadar Extended Threat Intelligence is your definitive, 24/7 operational and tactical threat intelligence platform, designed to monitor, alert and help mitigate cyber threats, including ransomware, phishing attacks, and dark web activities. Our platform offers a real-time multi-source threat intelligence feed, compiling data from various sources, including the dark web, surface web, and Telegram channels. No need to be tied to a single screen or computer; with the SOCRadar app, you can keep your operations running smoothly and effectively manage your cyber threat landscape from anywhere, at any time. Receive instant critical alarms regarding potential threats to your organization. Customize your experience with our category-based push notification system, and never miss a crucial update. With a few taps, you can directly reach out to SOCRadar's experienced analysts, share threat information with your colleagues, and instantly create a proactive security response. Our mission is to give you the power to take immediate action against cyber threats and ensure your organization's security. Key Features: 1- 24/7 Threat Monitoring: Continual cyber threat intelligence updates at your fingertips. 2- Critical Alerts: Instant notifications about potential threats to your organization. 3- Customizable Notifications: Choose the news categories you're most interested in. 4- Proactive Security Response: Direct communication with SOCRadar analysts. 5- Dark Web Monitoring: Stay aware of potentially harmful activities on the dark web. 6- User-Friendly Interface: Smooth, streamlined, and easy-to-use for an optimized user experience. Benefits of SOCRadar Extended Threat Intelligence With SOCRadar Extended Threat Intelligence, you're gaining an operational and tactical advantage. This app provides a holistic view of the cyber threat landscape, enabling you to detect threats early, prioritize your responses, and ensure your organization remains secure. With this comprehensive mobile threat intelligence platform, you're not just observing - you're taking control.

Screenshots

Now Support4 screens
SOCRadar Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: SOCRadar Mobile at 100% against Now Support's 44%. SOCRadar Mobile also leads on rating (5.0 vs 4.2) and iOS requirement (13.0 vs 18.0). Now Support's advantage is update cadence (every 2 weeks vs every 2 months) and ratings volume (27 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SOCRadar Mobile holds the better App Store score, 5.0 against 4.2. That said, the two scores are not equally well evidenced: Now Support has 27 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 44% of Now Support's written reviews are positive against 100% of SOCRadar Mobile's.

UpkeepUpdate frequency

Now Support ships an update every 2 weeks, SOCRadar Mobile every 2 months. The most recent releases landed on October 12, 2026 and October 1, 2026 respectively.

Scorecard5 real differences · 5 level
Now Support versus SOCRadar Mobile: the parameters behind the verdict, then further details
ParameterNow SupportSOCRadar Mobile
PriceFreeFree
Rating4.2 (27 ratings)5.0 (3 ratings) — better
Positive reviews44.4% of reviews100.0% of reviews — better
Number of ratings27 — better3
Update frequencyEvery 2 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.013.0 — better
Further details — not scored
Size140 MB31 MB
Age rating4+4+
DeveloperServiceNowSOCRADAR CYBER INTELLIGENCE INC

Customer experience

Now Support

All ratings27 ratings
Positive81.5%
Neutral0.0%
Negative18.5%
Written reviews9 reviews
Positive44.4%
Neutral11.1%
Negative44.4%

SOCRadar Mobile

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews3 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Now Support

No in-app purchases

None

SOCRadar Mobile

No in-app purchases

Questions

Is Now Support free?
Now Support is free to download, with no in-app purchases.
Is SOCRadar Mobile free?
SOCRadar Mobile is free to download, with no in-app purchases.
Which has better reviews, Now Support or SOCRadar Mobile?
SOCRadar Mobile is rated higher. Now Support averages 4.2 out of 5 from 27 ratings, while SOCRadar Mobile averages 5.0 from 3 ratings.
Do Now Support or SOCRadar Mobile have ads?
Neither Now Support nor SOCRadar Mobile shows ads.
Which is updated more often, Now Support or SOCRadar Mobile?
Now Support ships an update every 2 weeks, and SOCRadar Mobile every 2 months. Most recently, Now Support was updated on October 12, 2026 and SOCRadar Mobile on October 1, 2026.

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