Now Support vs AANN

Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. ​ © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

AANN gives you Cooper, a strategic advisor built for how executives actually work. Ask a question by voice or text and get back the kind of answer a seasoned Chief of Staff would give. Focused, referenced, and framed for the decision in front of you. Cooper knows your role. If you run the company, the answers you get are shaped for a CEO. If you own finance, the framing shifts to capital, margin, and risk. Same for operations, product, and growth. Cooper adapts to how you think and what you own. Every conversation carries forward. Cooper remembers what you discussed last quarter, what deals are open, what worries you flagged, and what the board wants to see next. There is no dashboard to configure and no report to run. You ask, Cooper answers. Built for phone calls in the car, quiet moments between meetings, and the walk from the parking lot to your first one-on-one. Voice-first, private, and designed for people whose time is not their own. WHAT COOPER DOES Voice and text conversations with your executive advisor Role-aware answers that shift with your title and remit Persistent memory across sessions and devices Real-time market and financial context pulled from live sources Deep analysis mode for board prep, strategy reviews, and financial planning End-to-end encryption of your conversations Voice authentication and speaker verification WHO USES AANN CEOs, CFOs, COOs, CTOs, CMOs, CROs, and other members of the executive team. Founders running early stage companies. Board members who want a single trusted place to think out loud between meetings. PRIVACY Your conversations are yours. Nothing you share with Cooper is used to train external models. Voice recordings are processed and discarded. Written history stays in your account and can be deleted at any time.