Baha Smart App vs AudioKey 2
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Baha Smart App
Manage your compatible Baha sound processor directly from your iPhone. Adjust volume, change programs, activate streaming, and even locate a lost device. Create custom settings for different locations and access support information easily.
- Change sound processor programs
- Activate wireless accessory streaming
- Adjust volume and sound
- Create location-based Favourites
- Locate lost sound processors
- View sound processor status
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Control your compatible* Baha sound processor directly from your iPhone. To use the Baha Smart App, you first need to pair your iPhone to your sound processor and wait for pairing confirmation. With the Baha Smart App, you can... - Change programs on your sound processor and activate streaming from your wireless accessories - Adjust volume and sound on your sound processor and wireless accessories - Create Favourites, and link them to specific locations - Locate a lost or misplaced sound processor - View sound processor status and usage - Access support information Note: Some features require you to log into the app using your Cochlear account details. For more information and support, visit www.bahasmartapp.com *For up-to-date compatibility, visit www.cochlear.com/compatibility Note: Continued use of GPS running in the background can dramatically decrease phone battery life.
AudioKey 2
This app functions as a remote control for compatible MED-EL audio processors, allowing users to customize settings and check usage statistics. Caregivers can also utilize its features to support others, and it includes a tool to help locate misplaced devices.
- Remote control for audio processors
- Customize personal settings
- Find My Processor functionality
- Check usage statistics
- Access support material
- Configure AudioStream device
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The AudioKey 2 mobile app from MED-EL can be used as a remote control for supported MED-EL audio processors which are SONNET (EAS), SONNET 2 (EAS), and RONDO 3. Additionally, AudioKey 2 lets you customize personal settings, such as the names of programs on the audio processors. AudioKey 2 can be used by caregivers to support other users, such as young children. You can use the Find My Processor functionality to help locate lost or misplaced audio processors. AudioKey 2 also lets you check the usage statistics of the connected audio processors and quickly access helpful support material from MED-EL. If you own a MED-EL AudioStream device, you can configure it with AudioKey 2.
Screenshots
Verdict
The clearest difference is rating: AudioKey 2 at 5.0 against Baha Smart App's 2.1. Baha Smart App's advantage is ratings volume (86 vs 1). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AudioKey 2 holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Baha Smart App has 86 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 16% of Baha Smart App's written reviews are positive against 11% of AudioKey 2's, so the app with the better star average is not the one people write more warmly about.
Baha Smart App ships an update every 3 months, AudioKey 2 every 4 months. The most recent releases landed on October 17, 2026 and July 7, 2026 respectively.
| Parameter | Baha Smart App | AudioKey 2 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (86 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 16.1% of reviews — better | 11.1% of reviews |
| Number of ratings | 86 — better | 1 |
| Update frequency | Every 3 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 208 MB | 243 MB |
| Age rating | 4+ | 12+ |
| Developer | Cochlear Limited | MED-EL Elektromedizinische Geraete GmbH |
Customer experience
Baha Smart App
AudioKey 2
Bugs and requests
Baha Smart App
Reported bugs
18 issues- App fails to detect sound processor despite Bluetooth connection
- Bluetooth connects but app won't pair
- App crashes immediately after pairing with device
- Connection drops randomly during use
- Settings not saved after power save mode activation
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- Retry function non-functional
- App won't open or launch
- Icons disappear from home screen after updates
- Unable to change programs despite UI indication
- Streaming cuts out without error messages
- App incompatible with iPhone 15 and newer models
- Battery status indicator not working
- App freezes when Voiceover screen reader enabled
- Login loop - reset link returns to reset request
- Only syncs one hearing aid instead of both
- App loses connection after battery replacement
- Feedback/whistling issues persist in app
- Audio handoff between iOS devices problematic
Requested features
14 requests- Customizable wallpapers/background images
- Text labels for programs instead of icons only
- Ability to select single ear device (left/right only)
- Apple Watch complications for quick access
- Backward compatibility with older BAHA models
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- Stereo audio support for bilateral devices
- Better audiogram adjustment without audiologist visits
- Improved accessibility for visually impaired users
- Integration with third-party apps like Shazam
- Volume control buttons on device itself
- Ability to rename programs
- Dark mode option
- Better iPad app version
- Offline functionality for basic controls
AudioKey 2
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Baha Smart App
No in-app purchases
AudioKey 2
No in-app purchases
Questions
Is Baha Smart App free?
Is AudioKey 2 free?
Which has better reviews, Baha Smart App or AudioKey 2?
Do Baha Smart App or AudioKey 2 have ads?
Which is updated more often, Baha Smart App or AudioKey 2?
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