Comparison

Charleys Rewards vs Sbarro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Charleys Rewards

Easily order your favorite Charleys meals for pickup or delivery. Customize your orders, save frequent choices, and stay updated on new menu items and exclusive promotions. Earn rewards for your purchases and get a signup bonus.

Highlights
  • Order ahead for pickup
  • Delivery options available
  • Customize orders
  • Save favorite orders
  • Exclusive promotions
  • Earn rewards
  • Signup bonus
Features
Read full description

More On Charleys Bite Club Rewards program: Hungry for Cheesesteaks? There’s an app for that. Satisfy your appetite for Cheesesteaks with ease when you download the Charleys app! Bite Club Rewards members can look forward to: Rewards Perks: Score rewards when you sign up for Charleys Bite Club Rewards, on your birthday, for referring a friend, and more! Order. Eat. Earn. Repeat: Get points every time you order Charleys ($1 = 1 Point) to unlock free food and discounts.  Convenience & Quick Reordering: Skip the line® by ordering ahead and get Cheesesteaks delivered to your door. Customize items and save your go-tos for fast reordering. Exclusive Offers & News: Be the first to hear about new menu items, secret hacks, and receive personalized offers based on your favorite orders and locations. Terms and Conditions apply. Want more Charleys? Check out the Rewards section at charleys.com. For any questions, head to the “Need Help” section in your app or shoot a note over to rewards@charleys.com to get in touch.

About

Sbarro

Order your favorite handmade New York-style pizza ahead for pickup or delivery. Earn rewards and easily reorder past meals. Find nearby locations and view menus.

Highlights
  • Order ahead for pickup
  • Earn and redeem rewards
  • View menus
  • Find nearby locations
  • Delivery to your door
  • Reorder favorites
Features
Read full description

FEATURES + Order ahead & pick up in-restaurant + Earn and Redeem Rewards (at participating locations) + View menus & find nearby locations + Get your order delivered right to your door (at participating locations) + Easily re-order your favorites & recent orders ABOUT SBARRO Sbarro, The Original NY Pizza, makes their pizza handmade fresh every day with hand stretched dough made from scratch and never frozen. Started in Brooklyn in 1956 as an Italian Delicatessen, Carmela Sbarro quickly found that employees and guests alike enjoyed her handmade NY style pizza. Since then Sbarro has expanded to over 600 locations globally in over countries 25 countries.

Screenshots

Charleys Rewards4 screens
Sbarro3 screens

Verdict

The call

The clearest difference is ads: Charleys Rewards at none against Sbarro's shown. Charleys Rewards also leads on monetization model (free vs free with in-app purchases) and review sentiment (45% vs 22%). Sbarro's advantage is update cadence (fortnightly vs every 4 months). On price, rating, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Charleys Rewards against 4.7 for Sbarro. That said, the two scores are not equally well evidenced: Charleys Rewards has 67K ratings behind it against 1.8K, so its average is the more settled of the two. Written reviews are what separate them: 45% of Charleys Rewards's written reviews are positive against 22% of Sbarro's.

UpkeepUpdate frequency

Charleys Rewards ships an update every 4 months, Sbarro fortnightly. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.

Scorecard7 real differences · 4 level
Charleys Rewards versus Sbarro: the parameters behind the verdict, then further details
ParameterCharleys RewardsSbarro
PriceFreeFree
Rating4.8 (67K ratings) — better4.7 (1.8K ratings)
Positive reviews44.9% of reviews — better21.6% of reviews
Number of ratings67K — better1.8K
Update frequencyEvery 4 monthsFortnightly — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
Best chart rank#153 — better—
DevicesiPhone, iPodiPhone, iPad
Requires iOS14.0 — better17.0
Further details — not scored
Size120 MB58 MB
Age rating4+4+
DeveloperCharleys Philly SteaksSbarro, LLC

Customer experience

Charleys Rewards

All ratings65,842 ratings
Positive95.9%
Neutral1.9%
Negative2.2%
Written reviews292 reviews
Positive44.9%
Neutral6.8%
Negative48.3%

Sbarro

All ratings1,681 ratings
Positive93.5%
Neutral2.5%
Negative4.0%
Written reviews37 reviews
Positive21.6%
Neutral16.2%
Negative62.2%

User reviews

Charleys Rewards

From 67K App Store ratings

What we love

  • 🍔 Delicious food
  • 👍 Friendly and helpful staff
  • 🚀 Fast service
  • 💳 Rewards program

Room to improve

  • 🐛 Buggy app with login and ordering issues
  • 💸 Inconsistent application of promotions and discounts
  • ⏱️ Long wait times and order mix-ups
  • 🤖 Poor customer support

Sbarro

From 1.8K App Store ratings

What we love

  • 🍕 Good pizza
  • 👍 Convenient ordering

Room to improve

  • 🐛 Buggy and unstable app
  • 👎 Difficult to use and set up
  • 💰 More expensive than in-store
  • 🤔 Inconsistent menu between app and store

Bugs and requests

Charleys Rewards

Reported bugs

3 issues
  • App crashes and freezes during login and ordering
  • Inability to save payment information or apply discounts
  • Incorrect or missing menu items in delivered orders

Requested features

4 requests
  • Improved app stability and user experience
  • Better integration of rewards and promotions
  • More reliable order fulfillment
  • Enhanced customer support channels

Sbarro

Reported bugs

3 issues
  • Account creation and login issues
  • Payment processing problems
  • Incorrect location detection

Requested features

2 requests
  • Ability to add order notes
  • In-store purchase tracking and rewards

In-app purchases

None

Charleys Rewards

No in-app purchases

None

Sbarro

No in-app purchases

Questions

Is Charleys Rewards free?
Charleys Rewards is free to download, with no in-app purchases.
Is Sbarro free?
Sbarro is free to download, with no in-app purchases.
Which has better reviews, Charleys Rewards or Sbarro?
Charleys Rewards is rated higher. Charleys Rewards averages 4.8 out of 5 from 67K ratings, while Sbarro averages 4.7 from 1.8K ratings.
Do Charleys Rewards or Sbarro have ads?
Sbarro shows ads; Charleys Rewards does not.
Which is updated more often, Charleys Rewards or Sbarro?
Charleys Rewards ships an update every 4 months, and Sbarro fortnightly. Most recently, Charleys Rewards was updated on November 3, 2026 and Sbarro on October 30, 2026.

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