Comparison

myQ Community vs Sunnova

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myQ Community

Access your community building using your smartphone. Unlock doors remotely, send guest passes, and receive video calls from your main entrance. Enjoy convenient and secure access without physical fobs or cards.

Highlights
  • Remote door unlocking
  • Send guest passes
  • Receive video calls from entrance
  • Contactless building access
  • Smartphone-based entry
Features
Read full description

The myQ Community app allows residents to seamlessly access their building with their phones,  without the additional need for additional key-fobs or cards. Simply download and use the myQ Community app to: • Open and unlock your community door's remotely from anywhere, anytime. • Send Guest Passes to friends, family, delivery people and service providers for easy access when you want it. • Receive video calls to see your guests at the main entrance for those unannounced visits.

About

Sunnova

Manage your home's energy ecosystem, including solar, storage, and electric vehicles, from a single app. Monitor performance, optimize energy usage, and gain insights into your home's energy consumption.

Highlights
  • Manage solar, storage, and EV devices
  • View hourly, daily, and monthly performance
  • Optimize home energy usage
  • Monitor energy ecosystem
  • Gain performance insights
Features
Read full description

The Sunnova App puts homeowners in control of their home energy by combining modern energy appliances, including solar, storage, and electric vehicles, in one, convenient app. Users can manage their devices; view hourly, daily, and monthly performance; and discover new ways to optimize their home. As the central place for managing a new kind of home energy ecosystem, the Sunnova app enables homeowners to manage and optimize their Sunnova Adaptive Home™.

Screenshots

myQ Community4 screens
Sunnova4 screens

Verdict

The call

The clearest difference is rating: myQ Community at 4.5 against Sunnova's 3.9. myQ Community also leads on ratings volume (40K vs 861) and review sentiment (19% vs 6%). Sunnova's advantage is iOS requirement (15.1 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

myQ Community holds the better App Store score, 4.5 against 3.9. That said, the two scores are not equally well evidenced: myQ Community has 40K ratings behind it against 861, so its average is the more settled of the two. Written reviews point the same way: 19% of myQ Community's written reviews are positive against 6% of Sunnova's.

UpkeepUpdate frequency

myQ Community ships an update monthly, Sunnova every 3 weeks. Both last shipped on November 7, 2026.

Scorecard4 real differences · 6 level
myQ Community versus Sunnova: the parameters behind the verdict, then further details
ParametermyQ CommunitySunnova
PriceFreeFree
Rating4.5 (40K ratings) — better3.9 (861 ratings)
Positive reviews18.9% of reviews — better6.3% of reviews
Number of ratings40K — better861
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS18.015.1 — better
Further details — not scored
Size139 MB87 MB
Age rating4+17+
DeveloperThe Chamberlain Group, Inc.Sunnova Energy

Customer experience

myQ Community

All ratings39,069 ratings
Positive88.2%
Neutral2.7%
Negative9.2%
Written reviews418 reviews
Positive18.9%
Neutral13.2%
Negative67.9%

Sunnova

All ratings861 ratings
Positive71.0%
Neutral1.3%
Negative27.8%
Written reviews144 reviews
Positive6.3%
Neutral2.8%
Negative91.0%

User reviews

myQ Community

From 40K App Store ratings

What we love

  • 🚀 Responsive connection for opening/closing gates
  • 🔒 Secure system
  • 👍 User-friendly app
  • 💡 Convenient access without physical keys

Room to improve

  • 🐛 Frequent log-outs
  • 🐛 Unreliable performance, glitchy
  • 🐛 Slow response times
  • 🔋 Drains battery quickly
  • 🤔 Subscription required for access

Sunnova

From 861 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Intuitive interface

Room to improve

  • 🐛 App crashes frequently
  • ⚠️ Unreliable data
  • 🔒 Login issues
  • 💸 Poor customer service
  • 🔋 Drains battery quickly

Bugs and requests

myQ Community

Reported bugs

4 issues
  • App crashes frequently
  • Login issues, password reset problems
  • Compatibility problems with newer iOS versions
  • Inconsistent functionality across devices

Requested features

5 requests
  • Add Apple Watch support
  • Integrate with CarPlay
  • Allow users to save/pin favorite access points
  • Improve Siri/voice command integration
  • Provide detailed user guides and tutorials

Sunnova

Reported bugs

3 issues
  • App freezes on startup
  • Incorrect or missing production data
  • Billing information not updating properly

Requested features

3 requests
  • Custom date range for production data
  • Real-time energy usage and generation data
  • Ability to view individual panel performance

In-app purchases

None

myQ Community

No in-app purchases

None

Sunnova

No in-app purchases

Questions

Is myQ Community free?
myQ Community is free to download, with no in-app purchases.
Is Sunnova free?
Sunnova is free to download, with no in-app purchases.
Which has better reviews, myQ Community or Sunnova?
myQ Community is rated higher. myQ Community averages 4.5 out of 5 from 40K ratings, while Sunnova averages 3.9 from 861 ratings.
Do myQ Community or Sunnova have ads?
Neither myQ Community nor Sunnova shows ads.
Which is updated more often, myQ Community or Sunnova?
myQ Community ships an update monthly, and Sunnova every 3 weeks. Most recently, myQ Community was updated on November 7, 2026 and Sunnova on November 7, 2026.

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