HelpDesk Viewer vs Iperius Remote Desktop
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpDesk Viewer
Remotely connect to customer devices to provide technical support. Chat with clients, manage queries, and transfer files directly from your mobile device for efficient issue resolution.
- Remote device connection
- In-session chat
- Query management
- File transfer
- Access logs
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Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC. Features Connect to customers device from your iOS device. Chat with customers via text during the session for better understanding of the issues. Manage customer queries, access logs, etc., all in one place for efficient client requirement management. Transfer files from your mobile device to remote computers and vice versa.
Iperius Remote Desktop
Control your iPhone or iPad remotely from your computer, or vice-versa. This app enables bidirectional remote desktop access, allowing you to view and interact with your devices, capture screenshots, and record your screen as a video file.
- Remote control for iPhone and iPad
- Remote desktop to Windows and MAC
- Bidirectional control
- Take screenshots
- Record screen to video file
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Remote control for iPad and iPhone The Iperius Remote apps allow remote desktop in both directions. You can remotely control an iPhone or iPad. Controlling your phone remotely is super easy, and you can even take screenshots or record your screen by saving a video file. The App also allows you to connect in remote desktop to Windows or MAC or Android devices. - iPad / iPhone -> MAC - MAC -> iPad / iPhone - WIN -> iPad / iPhone - iPad / iPhone -> Android Smartphone and Tablet - Android Smartphone and Tablet -> iPad / iPhone - iPad / iPhone -> WIN
Screenshots
Verdict
The clearest difference is review sentiment: HelpDesk Viewer at 71% against Iperius Remote Desktop's 14%. HelpDesk Viewer also leads on rating (3.6 vs 1.3). Iperius Remote Desktop's advantage is in-app purchases (none vs 2) and ratings volume (56 vs 5). On price, ads, monetization model and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. HelpDesk Viewer sells 2 one-off in-app purchases. Iperius Remote Desktop asks for nothing beyond the download.
HelpDesk Viewer holds the better App Store score, 3.6 against 1.3. That said, the two scores are not equally well evidenced: Iperius Remote Desktop has 56 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 71% of HelpDesk Viewer's written reviews are positive against 14% of Iperius Remote Desktop's.
HelpDesk Viewer ships an update every 5 weeks, Iperius Remote Desktop fortnightly. The most recent releases landed on September 10, 2026 and September 22, 2026 respectively.
| Parameter | HelpDesk Viewer | Iperius Remote Desktop |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (5 ratings) — better | 1.3 (56 ratings) |
| Positive reviews | 71.4% of reviews — better | 13.5% of reviews |
| Number of ratings | 5 | 56 — better |
| Update frequency | Every 5 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15 | 15.0 |
| Further details — not scored | ||
| Size | 44 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | IDrive Incorporated | Enter Software |
Customer experience
HelpDesk Viewer
Iperius Remote Desktop
Bugs and requests
HelpDesk Viewer
Not enough reviews yet to summarise bugs or requests.
Iperius Remote Desktop
Reported bugs
2 issues- Crashes and freezes reported
- Compatibility issues with older devices
Requested features
2 requests- Improved security measures
- Clearer warnings about potential misuse
In-app purchases
HelpDesk Viewer
- 1 Technician plan at $9.99$9.99
- 1 Technician plan at $99.99$99.99
Iperius Remote Desktop
No in-app purchases
Questions
Is HelpDesk Viewer free?
Is Iperius Remote Desktop free?
Which has better reviews, HelpDesk Viewer or Iperius Remote Desktop?
Do HelpDesk Viewer or Iperius Remote Desktop have ads?
Which is updated more often, HelpDesk Viewer or Iperius Remote Desktop?
Other comparisons
