HelpDesk Host vs nConnect Client
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpDesk Host
Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.
- On-demand remote support
- Scheduled support sessions
- Secure issue resolution
- In-session text chat
- One-time app installation
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Receive on-demand remote support instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way. Features Easy remote support on-demand from your trusted technician. Chat with technicians via text during the session for better understanding of the issues.
nConnect Client
Securely access remote machines without servers, public IPs, or open ports. Offers end-to-end encryption for robust security and multi-path aggregation for enhanced speed.
- Serverless remote connection
- No public IP or ports required
- End-to-end encryption
- Multi-path aggregation
- Secure data transfer
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nConnect allows you to securely connect to remote machines without the need of any server, public IP address, or publicly exposed ports. It features end to end encryption for top level security, and multi-path aggregation for maximum throughput.
Screenshots
Verdict
The clearest difference is rating: nConnect Client at 5.0 against HelpDesk Host's 1.3. nConnect Client also leads on update cadence (every 4 weeks vs every 2 months). HelpDesk Host's advantage is in-app purchases (none vs 3) and ratings volume (900 vs 2). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. nConnect Client sells 3 in-app purchases, starting at $5.99 per month. HelpDesk Host asks for nothing beyond the download.
nConnect Client holds the better App Store score, 5.0 against 1.3. That said, the two scores are not equally well evidenced: HelpDesk Host has 900 ratings behind it against 2, so its average is the more settled of the two.
HelpDesk Host ships an update every 2 months, nConnect Client every 4 weeks. The most recent releases landed on September 23, 2026 and June 4, 2026 respectively.
| Parameter | HelpDesk Host | nConnect Client |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (900 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 7.6% of reviews | — |
| Number of ratings | 900 — better | 2 |
| Update frequency | Every 2 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod, Mac — better |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 14 MB | 57 MB |
| Age rating | 4+ | 4+ |
| Developer | IDrive Incorporated | NKN Labs Inc. |
Customer experience
HelpDesk Host
nConnect Client
Bugs and requests
HelpDesk Host
Reported bugs
2 issues- Join session button not functioning properly
- Compatibility issues with older devices
Requested features
2 requests- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases
nConnect Client
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HelpDesk Host
No in-app purchases
nConnect Client
- 40G package$5.991 Month
- 40G package$5.99
- 480G package$59.99
Questions
Is HelpDesk Host free?
Is nConnect Client free?
Which has better reviews, HelpDesk Host or nConnect Client?
Do HelpDesk Host or nConnect Client have ads?
Which is updated more often, HelpDesk Host or nConnect Client?
Other comparisons
