HelpDesk Host vs MGRDP
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpDesk Host
Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.
- On-demand remote support
- Scheduled support sessions
- Secure issue resolution
- In-session text chat
- One-time app installation
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Receive on-demand remote support instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way. Features Easy remote support on-demand from your trusted technician. Chat with technicians via text during the session for better understanding of the issues.
MGRDP
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MGRDP app is a simple application designed for helping users to manage their configuration list of RDP gateway connections. User can quickly start the Microsoft Remote Desktop (RDP) connection to remote PC by simply clicking the list item. For Enterprise who use RDP gateway for users to access their remote PC in the company, MGRDP app will help user to request the access token from the gateway for the permission to access the PC. MGRDP app will trigger the Microsoft Remote Desktop Mobile app for connecting to the Remote PC if user has installed it.
Screenshots
Verdict
The clearest difference is update cadence: HelpDesk Host at every 2 months against MGRDP's every 15 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HelpDesk Host ships an update every 2 months, MGRDP every 15 months. The most recent releases landed on September 23, 2026 and September 20, 2026 respectively.
| Parameter | HelpDesk Host | MGRDP |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (900 ratings) — better | — |
| Positive reviews | 7.6% of reviews | — |
| Number of ratings | 900 — better | — |
| Update frequency | Every 2 months — better | Every 15 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 14 MB | 2 MB |
| Age rating | 4+ | 4+ |
| Developer | IDrive Incorporated | Meetingreat Co. Ltd. |
Bugs and requests
HelpDesk Host
Reported bugs
2 issues- Join session button not functioning properly
- Compatibility issues with older devices
Requested features
2 requests- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases
MGRDP
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HelpDesk Host
No in-app purchases
MGRDP
No in-app purchases
Questions
Is HelpDesk Host free?
Is MGRDP free?
Do HelpDesk Host or MGRDP have ads?
Which is updated more often, HelpDesk Host or MGRDP?
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