Comparison

CaptionCall vs Emergency Contact List

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CaptionCall

This app provides real-time, live captions for phone calls, enabling deaf and hard-of-hearing individuals to communicate effectively. It offers a free, secure, and private way to make and receive calls with automatic transcription, accessible anywhere with internet service.

Highlights
  • Live call captioning
  • Real-time transcription
  • Customizable display
  • Secure and private
  • Use WiFi or mobile data
  • Voicemail alerts
Features
Read full description

CaptionCall Mobile empowers deaf and hard-of-hearing individuals to make and receive phone calls with instant live captions. CaptionCall Mobile offers captioned phone calls in real-time at no cost to qualified deaf and hard-of-hearing users in an easy-to-use mobile app that integrates seamlessly into daily life and work. Why CaptionCall? No more landlines. CaptionCall Mobile goes where you go, allowing you to make and receive captioned calls from your mobile device anywhere with WiFi or mobile data service. Fast, accurate, and easy, CaptionCall automatically transcribes both sides of your conversation in a customizable easy-to-read format, using advanced voice to text for deaf and hard-of-hearing that is 100% private and secure. Accurate call captions appear in real-time for free-flowing, natural conversation. No cost, ever. As an FCC-approved captioned call service, CaptionCall provides 100% no-cost call captioning to those with qualified hearing loss, thanks to a federally-administered fund. GETTING STARTED WITH CAPTIONCALL MOBILE IS EASY: 1. Install the CaptionCall Mobile app 2. Create an account. You must provide accurate account information to meet federal requirements and enable your service. 3. Receive your new CaptionCall Mobile phone number for making and receiving captioned calls. Or you can continue using your existing phone number and automatically forward them to CaptionCall Mobile on your mobile device or tablet for captioning. 4. Tap “Allow” when asked to grant permissions to CaptionCall Mobile. You'll have quick access to your saved contacts, captioned voicemail and voicemail alerts, and can dial and receive calls from any phone number, just like your regular phone. 5. Use CaptionCall Mobile to start making calls with instant live captions. CaptionCall Mobile is exclusively for people with hearing loss who need captions to use the phone effectively in the United States only. CaptionCall and CaptionCall Mobile are available in the United States only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone and app remain the property of Sorenson in order to provide ongoing support, service, and upgrades. Patent information: www.Sorenson.com/Legal. Please report any bugs and feedback to Happy calling! Thanks, The CaptionCall Mobile Team

About

Emergency Contact List

Easily manage and access your emergency contact information on your mobile device. Import contacts from CSV files, including specialized formats, and create printable PDF backups. Secure your data with biometric authentication.

Highlights
  • Import contacts from CSV files
  • Support for NICA PitZone and TeamSnap formats
  • Create multiple contact lists
  • Biometric security (Face ID/Touch ID)
  • Call/message contacts directly
  • Email contacts
  • Export printable PDF backups
Features
Read full description

Do you need to carry a list of emergency contacts with you? Maybe you're a coach or managing a group. Emergency Contact List allows you to easily import a CSV file of Emergency Contacts to take with you on the go. Some know CVS types are recognized and better formatted. The app will also export a PDF you can print as an additional backup. Features * Import CSV files Using File Picker or Open in App * Enhanced support for: NICA PitZone, TeamSnap * Multiple Lists can be imported * Protect your list with Face ID or Touch ID if available * All fields can be copied * Phone numbers an be called or opened in messages * Email address can be emailed * Print a PDF of your list as a paper backup

Screenshots

CaptionCall4 screens
Emergency Contact List4 screens

Verdict

The call

The clearest difference is review sentiment: CaptionCall at 75% against Emergency Contact List's 0%. CaptionCall also leads on rating (4.8 vs 3.2) and ratings volume (3.7K vs 6). Emergency Contact List's advantage is iOS requirement (14.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CaptionCall holds the better App Store score, 4.8 against 3.2. That said, the two scores are not equally well evidenced: CaptionCall has 3.7K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 75% of CaptionCall's written reviews are positive against 0% of Emergency Contact List's.

UpkeepUpdate frequency

CaptionCall ships an update fortnightly, Emergency Contact List every 3 weeks. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
CaptionCall versus Emergency Contact List: the parameters behind the verdict, then further details
ParameterCaptionCallEmergency Contact List
PriceFreeFree
Rating4.8 (3.7K ratings) — better3.2 (6 ratings)
Positive reviews74.8% of reviews — better0.0% of reviews
Number of ratings3.7K — better6
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS16.014.0 — better
Further details — not scored
Size111 MB1 MB
Age rating4+4+
DeveloperMachineGeniusDoug Diego

Customer experience

CaptionCall

All ratings3,660 ratings
Positive96.5%
Neutral1.3%
Negative2.2%
Written reviews163 reviews
Positive74.8%
Neutral6.7%
Negative18.4%

Emergency Contact List

All ratings5 ratings
Positive40.0%
Neutral20.0%
Negative40.0%
Written reviews2 reviews
Positive0.0%
Neutral50.0%
Negative50.0%

Bugs and requests

CaptionCall

Reported bugs

3 issues
  • Login/connection issues
  • Captions not showing up during calls
  • Keypad blocking captions

Requested features

4 requests
  • Automatic language detection and switching
  • Text-to-speech functionality for mute users
  • Customizable tone/volume settings
  • Improved integration with phone dialer

Emergency Contact List

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

CaptionCall

No in-app purchases

None

Emergency Contact List

No in-app purchases

Questions

Is CaptionCall free?
CaptionCall is free to download, with no in-app purchases.
Is Emergency Contact List free?
Emergency Contact List is free to download, with no in-app purchases.
Which has better reviews, CaptionCall or Emergency Contact List?
CaptionCall is rated higher. CaptionCall averages 4.8 out of 5 from 3.7K ratings, while Emergency Contact List averages 3.2 from 6 ratings.
Do CaptionCall or Emergency Contact List have ads?
Neither CaptionCall nor Emergency Contact List shows ads.
Which is updated more often, CaptionCall or Emergency Contact List?
CaptionCall ships an update fortnightly, and Emergency Contact List every 3 weeks. Most recently, CaptionCall was updated on October 29, 2026 and Emergency Contact List on October 24, 2026.

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