Comparison

Eargo vs Sony | Hearing Control

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Eargo

Personalize your hearing devices to match your lifestyle and hearing needs. Adjust settings like volume and noise filters for optimal clarity in various environments. Access helpful tutorials, guides, and support directly through the app.

Highlights
  • Personalize hearing devices with Sound Match
  • Configure volume, treble, and bass settings
  • Adjust noise filters for speech clarity
  • Access how-to videos and user guides
  • Set up device alerts and reminders
  • Apply software updates remotely
Read full description

Download the Eargo app to personalize your Eargos for your hearing needs and lifestyle preferences. Whether you’re out dining, in a meeting, or watching TV from the comfort of your home, you can be sure you won’t miss a beat. Features: - Use Sound Match to personalize your device to your unique hearing needs. Sound Match appears automatically during first-time app use and can be accessed anytime from the app menu. - Configure settings like Volume, Treble, and Bass within each program and for each ear. (Features vary by product.) - Make situational adjustments to your hearing devices from the app. Change the program, mute/unmute, and increase/decrease the Noise Filter for your preferred speech clarity. (Features vary by product). - Stay up to date by remotely applying Eargo’s latest software updates when available. Disclaimer Eargo 5, 6, SE, 7, or 8, their accessories, and application are intended to compensate for mild to moderate hearing loss in adults (those age 18 and older). Eargo 5, 6, SE, 7, or 8, their accessories, and application are not intended to prevent, diagnose nor cure disease and/or hearing loss. Sound Match is a tool designed to give you general information about your hearing and is not a test. Please see a healthcare provider if you have recently noticed a sudden change in hearing, ear pain, and/or discharge. Please stop the use of any Eargo accessory or device if you experience discomfort (e.g. dizziness, uncomfortably loud sounds).

About

Sony | Hearing Control

Customize and control your compatible Sony self-fitting hearing aids with this app. Adjust volume, sound balance, and directionality for a personalized listening experience. Stream audio directly to your device.

Highlights
  • Personalized hearing customization
  • Remote control of volume and sound
  • Directionality adjustment
  • Easy initial setup
  • Audio streaming via Bluetooth
Read full description

This app* is for Sony's CRE-C10, CRE-E10, and CRE-C20 self-fitting hearing aids. Easy and quick initial setup and remote control with kind instructions. Main Features - Personalized to your hearing: The hearing aid can easily be customized to your hearing through the self-fitting test on the Sony | Hearing control app, so you don’t miss out on a thing. - Easily controlled with your smartphone: Easy to set up yourself, control volume, sharpness (tone), and directional focus** with the app. The device communicates to your smartphone by acoustic link and Bluetooth***. - Bluetooth connectivity for audio streaming * Sony | Hearing control app – Use app on smartphone to personalize settings. Network services, content, and operating system and software subject to terms and conditions and may be changed, interrupted or discontinued at any time and may require registration. ** Directional focus is available on CRE-E10 *** Bluetooth is available on CRE-E10 Note: - Some features may not be supported by certain devices. - Please visit https://www.sony.co.jp/en/hearing-control-info for details.

Screenshots

Eargo4 screens
Sony | Hearing Control4 screens

Verdict

The call

The clearest difference is rating: Eargo at 3.0 against Sony | Hearing Control's 2.5. Eargo also leads on update cadence (every 6 weeks vs every 10 months) and review sentiment (28% vs 18%). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Eargo holds the better App Store score, 3.0 against 2.5. Both are backed by a comparable volume of ratings — 153 and 439 respectively. Written reviews point the same way: 28% of Eargo's written reviews are positive against 18% of Sony | Hearing Control's.

UpkeepUpdate frequency

Eargo ships an update every 6 weeks, Sony | Hearing Control every 10 months. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard3 real differences · 7 level
Eargo versus Sony | Hearing Control: the parameters behind the verdict, then further details
ParameterEargoSony | Hearing Control
PriceFreeFree
Rating3.0 (153 ratings) — better2.5 (439 ratings)
Positive reviews27.8% of reviews — better17.6% of reviews
Number of ratings153439 — better
Update frequencyEvery 6 weeks — betterEvery 10 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad — better
Requires iOS17.417.0 — better
Further details — not scored
Size183 MB109 MB
Age rating12+12+
DeveloperEargoSony Corporation

Customer experience

Eargo

All ratings153 ratings
Positive41.2%
Neutral15.7%
Negative43.1%
Written reviews115 reviews
Positive27.8%
Neutral7.0%
Negative65.2%

Sony | Hearing Control

All ratings439 ratings
Positive28.9%
Neutral13.0%
Negative58.1%
Written reviews187 reviews
Positive17.6%
Neutral12.3%
Negative70.1%

User reviews

Eargo

From 153 App Store ratings

What we love

  • 👍 Easy to use app
  • 🚀 Seamless transition between devices
  • 💡 Helpful information and videos
  • 👍 Straightforward and intuitive

Room to improve

  • 🐛 Glitchy and buggy app
  • 🔌 Drains phone battery quickly
  • 🔍 Lack of visual indicators for settings
  • 🔍 Unclear program differences
  • 🔌 Poor battery life of devices

Sony | Hearing Control

From 439 App Store ratings

What we love

  • 👍 Good sound quality
  • 🚀 Easy setup
  • 💡 Affordable price point

Room to improve

  • 🐛 Frequent app crashes
  • 🔒 Poor app security and account management
  • 🔋 Battery life issues
  • 👎 Unreliable Bluetooth connectivity
  • 👎 Lack of customization options

Bugs and requests

Eargo

Reported bugs

3 issues
  • App frequently freezes and disconnects
  • App fails to connect to devices and charger
  • Inconsistent performance and functionality

Requested features

4 requests
  • Add dark mode option
  • Extend app to Apple Watch
  • Provide more detailed tone and volume controls
  • Indicate current settings for volume, treble, and bass

Sony | Hearing Control

Reported bugs

3 issues
  • App frequently logs users out
  • App resets hearing aid settings after each use
  • Hearing aid status not accurately reported

Requested features

4 requests
  • Separate left/right volume control
  • Ability to save custom settings
  • Improved app UI and responsiveness
  • Tinnitus masking feature

In-app purchases

None

Eargo

No in-app purchases

None

Sony | Hearing Control

No in-app purchases

Questions

Is Eargo free?
Eargo is free to download, with no in-app purchases.
Is Sony | Hearing Control free?
Sony | Hearing Control is free to download, with no in-app purchases.
Which has better reviews, Eargo or Sony | Hearing Control?
Eargo is rated higher. Eargo averages 3.0 out of 5 from 153 ratings, while Sony | Hearing Control averages 2.5 from 439 ratings.
Do Eargo or Sony | Hearing Control have ads?
Neither Eargo nor Sony | Hearing Control shows ads.
Which is updated more often, Eargo or Sony | Hearing Control?
Eargo ships an update every 6 weeks, and Sony | Hearing Control every 10 months. Most recently, Eargo was updated on September 22, 2026 and Sony | Hearing Control on September 24, 2026.

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