Comparison

SupplyHouse vs WebstaurantStore

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SupplyHouse

Access a vast selection of plumbing, heating, and HVAC supplies with real-time customer support. Quickly find products using barcode scanning, reorder frequently purchased items, and access helpful resources like install guides and spec sheets. Enjoy fast shipping to most of the US.

Highlights
  • Extensive product selection
  • Real-time customer support
  • Barcode scanning for product search
  • Quick reorder functionality
  • Access to product resources
  • Fast shipping options
Read full description

REAL PEOPLE. REAL SERVICE. This is our motto, and customer support is at the center of everything we do. Our customer care team is based out of Melville, NY and Reno, NV and can’t wait to help. Call, text, email, or livechat us right from the app for a friendly voice ready to support you. HUGE SELECTION We carry over 180k products from all of the top brands. Our 600k sq. ft. of warehouse space is dedicated to nothing but plumbing, heating, and HVAC supplies; from the everyday items to those hard-to-find parts, we have what you are looking for. LIGHTNING-FAST SHIPPING We know time is money, so we work hard to ship to over half of the US in 2 days or less. BARCODE SCANNING New to our app, the barcode scanning feature in the search bar allows you to scan products to find them instantly. EASY REORDER With the Reorder tab, you can now quickly shop the items you order most to keep your truck stocked for your next job. HELPFUL RESOURCES Looking for details about any product in our catalog? Install guides, spec sheets, and product manuals are just a tap away. SIGN IN & SAVE TIME Sign in or create a SupplyHouse.com account to access your full order history, manage and track orders, reorder products, and save your info for a faster shopping experience.

About

WebstaurantStore

This app is the largest online supplier for restaurant professionals and individual customers globally. It offers a vast selection of products and convenient 24/7 ordering via laptop, desktop, or smartphone. Enjoy fast shipping, low prices, and excellent customer service for all your food service supply needs.

Highlights
  • Largest online restaurant supplier
  • Hundreds of thousands of products
  • Millions of orders shipped
  • 24/7 online ordering
  • Fast shipping
  • Low prices
  • Outstanding customer service
Features
Read full description

WebstaurantStore is the largest online restaurant supplier servicing professionals and individual customers worldwide. With hundreds of thousands of products available and millions of orders shipped, we have everything your business needs to function at its best.  Our focus is your convenience – order online from your laptop, desktop, or smartphone 24 hours a day, 7 days a week. Our fast shipping, low prices, and outstanding customer service make WebstaurantStore the best choice to meet all your professional and food service supply needs.

Screenshots

SupplyHouse4 screens
WebstaurantStore4 screens

Verdict

The call

The clearest difference is update cadence: WebstaurantStore at fortnightly against SupplyHouse's every 3 months. WebstaurantStore also leads on ratings volume (4.8K vs 1.2K). SupplyHouse's advantage is monetization model (free vs free with in-app purchases) and review sentiment (92% vs 70%). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for SupplyHouse against 4.9 for WebstaurantStore. Both are backed by a comparable volume of ratings — 1.2K and 4.8K respectively. Written reviews are what separate them: 92% of SupplyHouse's written reviews are positive against 70% of WebstaurantStore's.

UpkeepUpdate frequency

SupplyHouse ships an update every 3 months, WebstaurantStore fortnightly. Both last shipped on October 27, 2026.

Scorecard4 real differences · 6 level
SupplyHouse versus WebstaurantStore: the parameters behind the verdict, then further details
ParameterSupplyHouseWebstaurantStore
PriceFreeFree
Rating4.9 (1.2K ratings)4.9 (4.8K ratings) — better
Positive reviews92.2% of reviews — better69.6% of reviews
Number of ratings1.2K4.8K — better
Update frequencyEvery 3 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPod — betteriPhone
Requires iOS15.5 — better16.0
Further details — not scored
Size86 MB68 MB
Age rating4+4+
DeveloperSupplyHouse LLCWebstaurantStore

Customer experience

SupplyHouse

All ratings1,164 ratings
Positive97.8%
Neutral1.0%
Negative1.2%
Written reviews154 reviews
Positive92.2%
Neutral3.2%
Negative4.5%

WebstaurantStore

All ratings4,792 ratings
Positive98.3%
Neutral0.6%
Negative1.1%
Written reviews46 reviews
Positive69.6%
Neutral0.0%
Negative30.4%

User reviews

SupplyHouse

From 1.2K App Store ratings

What we love

  • 🚀 Fast and efficient
  • 👍 User-friendly
  • 🔒 Secure
  • 💰 Affordable prices
  • 🚚 Quick delivery

Room to improve

  • 🔍 Weak search functionality
  • 🖥️ Needs better iPad/tablet support
  • 🔑 Inconvenient login process

WebstaurantStore

From 4.8K App Store ratings

What we love

  • 👍 Excellent prices and products
  • 👍 Great customer service
  • 🚀 Quick delivery
  • 🚀 Easy to navigate app

Room to improve

  • 🐛 Buggy and glitchy app
  • 🐛 Difficult to use website
  • 🐛 Shipping issues and delays
  • 🐛 Damaged or incorrect items
  • 🐛 Difficult to get refunds or returns

Bugs and requests

SupplyHouse

Reported bugs

2 issues
  • Sign-in issues causing users to be logged out frequently
  • Inconsistent app performance, with some users reporting crashes

Requested features

3 requests
  • Add ability to copy/select text and part numbers
  • Implement biometric login options (e.g., Touch ID, Face ID)
  • Improve search capabilities with search history and better autocomplete

WebstaurantStore

Reported bugs

2 issues
  • Login and account creation problems
  • Website issues with password reset

Requested features

3 requests
  • Allow coupon usage
  • Improve account credit functionality
  • Add delivery notifications

In-app purchases

None

SupplyHouse

No in-app purchases

None

WebstaurantStore

No in-app purchases

Questions

Is SupplyHouse free?
SupplyHouse is free to download, with no in-app purchases.
Is WebstaurantStore free?
WebstaurantStore is free to download, with no in-app purchases.
Which has better reviews, SupplyHouse or WebstaurantStore?
WebstaurantStore is rated higher. SupplyHouse averages 4.9 out of 5 from 1.2K ratings, while WebstaurantStore averages 4.9 from 4.8K ratings.
Do SupplyHouse or WebstaurantStore have ads?
Neither SupplyHouse nor WebstaurantStore shows ads.
Which is updated more often, SupplyHouse or WebstaurantStore?
SupplyHouse ships an update every 3 months, and WebstaurantStore fortnightly. Most recently, SupplyHouse was updated on October 27, 2026 and WebstaurantStore on October 27, 2026.

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