Openserve Connect vs Net99
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Openserve Connect
This app provides a direct link to Openserve, South Africa's largest telecommunications infrastructure provider. It allows users to check broadband coverage, find ISPs and their deals, test network performance, and manage their fibre services. Users can also track orders, request upgrades, and troubleshoot connectivity issues.
- Check broadband coverage
- Find ISP details and deals
- Monitor network status and outages
- Test Wi-Fi speed and network line
- Manage fibre service orders
- Request line speed upgrades
- Troubleshoot connectivity issues
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Openserve is South Africa’s largest telecommunications infrastructure provider. As the leader in broadband connectivity, we are committed to keeping you connected. Access to information puts you in control of your connectivity needs. The Openserve Connect App is your gateway to information, updates, and self-service functionalities that put you in control. Our App lets you: - Check broadband coverage - Find ISPs details - Explore ISP deals - Find ISPs details - Explore Openserve broadband network services - Check network status for network outages - Test the network line - Wi-Fi Speed test - Information and troubleshooting guidelines - Learn about our broadband network - Place an order for fibre service with Openserve - Link services to your profile using ONT serial number or using your device camera to capture the serial number barcode - Request a line speed upgrade from your ISP - Track faults and orders that are associated with any of your linked service numbers - Search for an order and add it to your profile so you can easily track progress for new services - View and show interest in the best Fibre deals Not yet on the Openserve network? No problem. Download the app, check the coverage map to see broadband options available in your area, and get your home or business connected!
Net99
Manage your internet services, check coverage, sign up for new plans, and track orders. Existing customers can view usage, make payments, access statements, and log support tickets.
- Check internet coverage
- Sign up for new services
- Track order progress
- Manage account settings
- View data usage
- Make payments and top-ups
- Access billing statements
- Log support tickets
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Take full control of your Nine Nine Nine internet experience with our easy-to-use mobile app! Whether you're looking to join the Nine Nine Nine family or you're an existing customer, our app is your one-stop shop for seamless connectivity. New to Nine Nine Nine? - Check Coverage Instantly: Discover if our high-speed fibre and wireless internet services are available in your area. - Effortless Sign-Up: Browse our range of affordable uncapped data plans and sign up for new internet services directly through the app in just a few simple steps. Get connected quickly and easily! - Track Your Order: Keep an eye on the progress of your new installation. Existing Nine Nine Nine Customer? - Manage Your Services: View your current internet package details, check your data usage, and manage your account settings all in one place. - Easy Payments & Top-Ups: Never get caught offline! Securely pay your monthly subscription or easily buy top-up data bundles whenever you need them. Our streamlined payment process makes it quick and hassle-free. - View Statements: Access your billing history and download statements on the go. - Manage Multiple Services: If you have more than one Nine Nine Nine service, you can conveniently manage them all from a single app. - Support at Your Fingertips: Get help when you need it. Log a support ticket directly through the app. Nine Nine Nine is committed to providing reliable and affordable internet access across South Africa. We're dedicated to empowering communities by bridging the digital divide. Download the Nine Nine Nine app today and experience the future of internet service management. Sign up, buy top-ups, and stay connected effortlessly!
Screenshots
Verdict
The clearest difference is review sentiment: Net99 at 22% against Openserve Connect's 14%. Net99 also leads on iOS requirement (16.4 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | Openserve Connect | Net99 |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (62 ratings) — better | — |
| Positive reviews | 13.6% of reviews | 22.2% of reviews — better |
| Number of ratings | 62 — better | — |
| Update frequency | Monthly | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.0 | 16.4 — better |
| Further details — not scored | ||
| Size | 148 MB | 11 MB |
| Age rating | 4+ | 4+ |
| Developer | Openserve (Pty) Ltd | SOLIDitech |
Customer experience
Openserve Connect
Net99
Bugs and requests
Openserve Connect
Reported bugs
12 issues- App doesn't open or loads indefinitely
- App crashes when running line tests
- App crashes during registration/address entry
- App shows 'all good in the hood' when network is down
- App doesn't allow fault logging
Show 7 moreShow fewer
- App doesn't validate service numbers
- App doesn't show all screens on iPad
- App crashes after entering order number
- App freezes on login screen
- App shows blank pages for appointments/order tracking
- App jams the UI with open faults
- App doesn't update installation progress correctly
Requested features
22 requests- Ability to log faults directly
- Improved customer support accessibility
- Clearer installation and tracking information
- Better communication regarding service outages
- Fix app crashes during line tests
Show 17 moreShow fewer
- Ensure app accurately reflects network status
- Provide a way to contact human support
- Allow users to track orders more effectively
- Fix issues with prepaid bundle recharges
- Ensure sales agents are accurate with deals
- Resolve issues with lost prepaid voucher money
- Improve call centre organization and helpfulness
- Address slow internet speeds and disconnections
- Provide timely feedback on reported issues
- Fix app bugs after order number entry
- Streamline the registration process
- Ensure app accurately reflects installation progress
- Fix app crashes when running line tests
- Unjam UI when faults are logged
- Make app functional on iPads
- Provide a clear way to log faults
- Ensure app works with data when no internet
Net99
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Openserve Connect
No in-app purchases
Net99
No in-app purchases









