Comparison

Openserve Connect vs Net99

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Openserve Connect

This app provides a direct link to Openserve, South Africa's largest telecommunications infrastructure provider. It allows users to check broadband coverage, find ISPs and their deals, test network performance, and manage their fibre services. Users can also track orders, request upgrades, and troubleshoot connectivity issues.

Highlights
  • Check broadband coverage
  • Find ISP details and deals
  • Monitor network status and outages
  • Test Wi-Fi speed and network line
  • Manage fibre service orders
  • Request line speed upgrades
  • Troubleshoot connectivity issues
Features
Read full description

Openserve is South Africa’s largest telecommunications infrastructure provider. As the leader in broadband connectivity, we are committed to keeping you connected. Access to information puts you in control of your connectivity needs. The Openserve Connect App is your gateway to information, updates, and self-service functionalities that put you in control. Our App lets you: - Check broadband coverage - Find ISPs details - Explore ISP deals - Find ISPs details - Explore Openserve broadband network services - Check network status for network outages - Test the network line - Wi-Fi Speed test - Information and troubleshooting guidelines - Learn about our broadband network - Place an order for fibre service with Openserve - Link services to your profile using ONT serial number or using your device camera to capture the serial number barcode - Request a line speed upgrade from your ISP - Track faults and orders that are associated with any of your linked service numbers - Search for an order and add it to your profile so you can easily track progress for new services - View and show interest in the best Fibre deals Not yet on the Openserve network? No problem. Download the app, check the coverage map to see broadband options available in your area, and get your home or business connected!

About

Net99

Manage your internet services, check coverage, sign up for new plans, and track orders. Existing customers can view usage, make payments, access statements, and log support tickets.

Highlights
  • Check internet coverage
  • Sign up for new services
  • Track order progress
  • Manage account settings
  • View data usage
  • Make payments and top-ups
  • Access billing statements
  • Log support tickets
Features
Read full description

Take full control of your internet experience with the easy-to-use Net Nine Nine app! Whether you’re joining our family or already connected, everything you need is right at your fingertips. New to Net Nine Nine? • Check Coverage: Instantly see if our high-speed fibre and wireless internet is available in your area. • Easy Sign-Up: Browse affordable, uncapped data plans and sign up in minutes. • Track Your Order: Keep an eye on the progress of your new installation. Already a Customer? • Manage Services: View your package details, monitor data usage, and update your account settings. • Payments & Top-Ups: Securely pay your monthly subscription or quickly buy data bundles so you never go offline. • View Statements: Access billing history and download statements on the go. • Multiple Services: Manage all your Net Nine Nine connections seamlessly from one place. Net Nine Nine is committed to providing reliable, affordable internet across South Africa and bridging the digital divide. Download the app today to sign up, stay connected, and experience effortless internet management!

Screenshots

Openserve Connect4 screens
Net994 screens

Verdict

The call

The clearest difference is update cadence: Openserve Connect at monthly against Net99's every 16 months. Net99's advantage is review sentiment (22% vs 14%) and iOS requirement (16.4 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Openserve Connect ships an update monthly, Net99 every 16 months. The most recent releases landed on November 3, 2026 and November 5, 2026 respectively.

Scorecard3 real differences · 7 level
Openserve Connect versus Net99: the parameters behind the verdict, then further details
ParameterOpenserve ConnectNet99
PriceFreeFree
Rating3.8 (63 ratings) — better—
Positive reviews13.6% of reviews22.2% of reviews — better
Number of ratings63 — better—
Update frequencyMonthly — betterEvery 16 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.4 — better
Further details — not scored
Size148 MB11 MB
Age rating4+4+
DeveloperOpenserve (Pty) LtdSOLIDitech

Customer experience

Openserve Connect

All ratings62 ratings
Positive66.1%
Neutral8.1%
Negative25.8%
Written reviews59 reviews
Positive13.6%
Neutral1.7%
Negative84.7%

Net99

Written reviews9 reviews
Positive22.2%
Neutral0.0%
Negative77.8%

Bugs and requests

Openserve Connect

Reported bugs

12 issues
  • App doesn't open or loads indefinitely
  • App crashes when running line tests
  • App crashes during registration/address entry
  • App shows 'all good in the hood' when network is down
  • App doesn't allow fault logging
Show 7 more
  • App doesn't validate service numbers
  • App doesn't show all screens on iPad
  • App crashes after entering order number
  • App freezes on login screen
  • App shows blank pages for appointments/order tracking
  • App jams the UI with open faults
  • App doesn't update installation progress correctly

Requested features

22 requests
  • Ability to log faults directly
  • Improved customer support accessibility
  • Clearer installation and tracking information
  • Better communication regarding service outages
  • Fix app crashes during line tests
Show 17 more
  • Ensure app accurately reflects network status
  • Provide a way to contact human support
  • Allow users to track orders more effectively
  • Fix issues with prepaid bundle recharges
  • Ensure sales agents are accurate with deals
  • Resolve issues with lost prepaid voucher money
  • Improve call centre organization and helpfulness
  • Address slow internet speeds and disconnections
  • Provide timely feedback on reported issues
  • Fix app bugs after order number entry
  • Streamline the registration process
  • Ensure app accurately reflects installation progress
  • Fix app crashes when running line tests
  • Unjam UI when faults are logged
  • Make app functional on iPads
  • Provide a clear way to log faults
  • Ensure app works with data when no internet

Net99

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Openserve Connect

No in-app purchases

None

Net99

No in-app purchases

Questions

Is Openserve Connect free?
Openserve Connect is free to download, with no in-app purchases.
Is Net99 free?
Net99 is free to download, with no in-app purchases.
Do Openserve Connect or Net99 have ads?
Neither Openserve Connect nor Net99 shows ads.
Which is updated more often, Openserve Connect or Net99?
Openserve Connect ships an update monthly, and Net99 every 16 months. Most recently, Openserve Connect was updated on November 3, 2026 and Net99 on November 5, 2026.

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