MyMATE vs BYKKO Serv

Choose a provider you can trust like a MATE! Australia's best internet and mobile service provider now has an app! myMATE makes it simple to monitor and manage all of your MATE internet and mobile services. Features include: - See all of your active MATE plans - Check your data usage (internet and mobile) and reset dates - Update your account payment details - Request a payment extension - Add new services - Check for current outages/network status - Activate a MATE mobile SIM - Contact our support team In the coming months, we will be working hard to expand the features available within myMATE to include new and supportive features.

BYKKO Serv app is used by riders to operate their bike when the lock loses mobile signal, and by authorised BYKKO operators to service and configure the bikes. BYKKO bikes use mobile-network (GSM) smart locks. When a bike loses network coverage, the lock can't be operated the usual way. BYKKO Serv lets you connect to the bike's lock directly over Bluetooth so you can get moving again. As a rider you can: • Connect to a BYKKO bike lock over Bluetooth • View the lock and bike status • Check the bike's battery level • Reset the lock and unlock the bike when it has lost mobile signal If you're a BYKKO rider who can't unlock or return a bike, call BYKKO support and we'll help you get access and walk you through it. Additional management features (configuration, firmware updates, fleet setup) are available only to authorised BYKKO operators and are controlled by account role. Standard rider accounts cannot access them. Support: https://bykko.com.au/contact/ Contact: support@bykko.com.au