SendPulse Chatbots vs Conversations by Brevo

SendPulse ChatBots is a mobile version of chats with subscribers from WhatsApp, Telegram, Facebook Messenger and Instagram chatbots that gives you the ability to control your bots. The app helps you stay in touch with your subscribers, engage in chats after instant notifications, answer questions, and view or change subscriber information. Respond to incoming messages Chat with subscribers of any of your bots from one easy-to-use app. Receive notifications for each new message to instantly engage with new requests and respond quickly. You can include emoji in the message body to add color to your message. View message history and subscriber information to use a personalized approach for each customer. Information syncs quickly across all devices. View the number of unread messages and filter chats by status: all, open, closed. Manage chatbot subscribers Manage Subscriber Information - change variable values and assign tags as soon as you receive new data about your subscribers. View detailed information about each subscriber: their status, subscription date and time, avatar, and variables and tags. View statistics for all your bots: number of subscribers, the number of messages sent and received. You can also start and stop the bot's auto-replies for subscribers, and also remove subscribers from the list. Manage Account View information on your SendPulse chatbot subscription plan and your number of bot subscribers. Change the application language and contact SendPulse support with one click.

Seamlessly communicate with leads and customers in real time with personalized chat tools. Use our live chat, universal inbox and chatbot to convert web visitors into customers, save time with automated replies and delight customers with instant support. This mobile app is for managing Conversations on Brevo. For the full Brevo experience including campaigns, please visit brevo.com with your desktop. LIVE CHAT: Drive real-time visitor engagement, make more sales and build brand loyalty with personalized interactions. CHATBOT: Grow your contact list and boost efficiency with automated lead capture and FAQ answers. UNIVERSAL INBOX: Meet customers on their preferred communication channel and manage all conversations from one convenient spot. Connect your live chat, WhatsApp, Instagram, Facebook and email accounts. VISITOR INTELLIGENCE: Start conversations or trigger automated messages based on visitor insights like their location or what’s in their shopping cart CHAT REPORTS: Track customer satisfaction, chat volume, agent responsiveness and more. MESSAGE ALERTS: Never miss an opportunity again by enabling mobile notifications and chatting on-the-go.