Comparison

mySMARTmobile vs Unagi

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

mySMARTmobile

This app supports research study participants by managing study activities, scheduling visits, and providing access to results and surveys. It allows for secure document transfer and custom reminders, but requires registration by a study administrator.

Highlights
  • Manage study activities and timing
  • Self-schedule visits
  • Receive notifications
  • Update contact information
  • Access lab results
  • Securely transfer documents
  • Complete web-based surveys or quizzes
Features
Read full description

mySMARTmobile is a companion app for SMaRT (Study Management and Retention Toolkit), a HIPAA-compliant web-based SaaS platform that aids with conducting high-quality research studies. The mobile app allows study participants to manage expectations and timing of study activities, self-schedule visits, receive notifications, update contact information, access lab results, and securely transfer documents. Studies may also use the app to provide participants with access to web-based surveys or in-app quizzes, product ordering, custom reminders, or service locators. This app was developed to assist eligible research study participants with study activities; access is limited to registered users only. User accounts must be registered by a SMaRT-licensed research study administrator, individuals are not able to request access or register for an account directly.

About

Unagi

Enhance your electric scooter rides by configuring ride modes and monitoring battery status. Secure your scooter with app-based locking and manage your rental account details, including payments and service scheduling.

Highlights
  • Configure ride modes
  • Monitor battery status
  • Lock and unlock scooter
  • Manage All-Access account
  • View account details
  • Schedule service
Features
Read full description

Control and enhance your experience riding the Unagi Model One Voyager scooter. - Configure your ride Get at-a-glance information about the state of your scooter, control the scooter's ride mode, glance at your scooter's most recent battery charge level, and more! - Keep your scooter secure Lock and unlock your scooter through the app to keep others from riding away on it! We recommend pairing app lock with a physical lock when leaving the scooter in public. - Manage your All-Access account View & update account details, pay bills, schedule service and more for our All-Access scooter rental program!

Screenshots

mySMARTmobile4 screens
Unagi4 screens

Verdict

The call

The clearest difference is update cadence: mySMARTmobile at every 3 weeks against Unagi's every 3 months. mySMARTmobile also leads on iOS requirement (13.0 vs 15.2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

mySMARTmobile ships an update every 3 weeks, Unagi every 3 months. The most recent releases landed on October 10, 2026 and October 15, 2026 respectively.

Scorecard2 real differences · 8 level
mySMARTmobile versus Unagi: the parameters behind the verdict, then further details
ParametermySMARTmobileUnagi
PriceFreeFree
Rating3.0 (2 ratings) — better—
Positive reviews—8.9% of reviews
Number of ratings2 — better—
Update frequencyEvery 3 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS13.0 — better15.2
Further details — not scored
Size43 MB23 MB
Age rating12+4+
DeveloperEmory UniversityUnagi Incorporated

Customer experience

mySMARTmobile

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%

Unagi

Written reviews45 reviews
Positive8.9%
Neutral13.3%
Negative77.8%

Bugs and requests

mySMARTmobile

Not enough reviews yet to summarise bugs or requests.

Unagi

Reported bugs

11 issues
  • App frequently locks scooter
  • Scooter won't connect to app/Bluetooth
  • App won't let user log in
  • Firmware update limits speed to 15mph
  • App doesn't show mapping for rides
Show 6 more
  • App doesn't support older scooter models
  • App doesn't pair with scooter
  • App settings screen doesn't scroll fully
  • Scooter won't verify through app
  • Bluetooth pairing doesn't work
  • App sign up doesn't work in Australia

Requested features

5 requests
  • Fix firmware to restore 20mph speed
  • Make older scooter models compatible with the app
  • Improve app's trip recording and mapping feature
  • Increase initial acceleration for Voyager model
  • Add parallel XT60 connector for external batteries

In-app purchases

None

mySMARTmobile

No in-app purchases

None

Unagi

No in-app purchases

Questions

Is mySMARTmobile free?
mySMARTmobile is free to download, with no in-app purchases.
Is Unagi free?
Unagi is free to download, with no in-app purchases.
Do mySMARTmobile or Unagi have ads?
Neither mySMARTmobile nor Unagi shows ads.
Which is updated more often, mySMARTmobile or Unagi?
mySMARTmobile ships an update every 3 weeks, and Unagi every 3 months. Most recently, mySMARTmobile was updated on October 10, 2026 and Unagi on October 15, 2026.

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