mySMARTmobile vs Unagi
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
mySMARTmobile
This app supports research study participants by managing study activities, scheduling visits, and providing access to results and surveys. It allows for secure document transfer and custom reminders, but requires registration by a study administrator.
- Manage study activities and timing
- Self-schedule visits
- Receive notifications
- Update contact information
- Access lab results
- Securely transfer documents
- Complete web-based surveys or quizzes
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mySMARTmobile is a companion app for SMaRT (Study Management and Retention Toolkit), a HIPAA-compliant web-based SaaS platform that aids with conducting high-quality research studies. The mobile app allows study participants to manage expectations and timing of study activities, self-schedule visits, receive notifications, update contact information, access lab results, and securely transfer documents. Studies may also use the app to provide participants with access to web-based surveys or in-app quizzes, product ordering, custom reminders, or service locators. This app was developed to assist eligible research study participants with study activities; access is limited to registered users only. User accounts must be registered by a SMaRT-licensed research study administrator, individuals are not able to request access or register for an account directly.
Unagi
Enhance your electric scooter rides by configuring ride modes and monitoring battery status. Secure your scooter with app-based locking and manage your rental account details, including payments and service scheduling.
- Configure ride modes
- Monitor battery status
- Lock and unlock scooter
- Manage All-Access account
- View account details
- Schedule service
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Control and enhance your experience riding the Unagi Model One Voyager scooter. - Configure your ride Get at-a-glance information about the state of your scooter, control the scooter's ride mode, glance at your scooter's most recent battery charge level, and more! - Keep your scooter secure Lock and unlock your scooter through the app to keep others from riding away on it! We recommend pairing app lock with a physical lock when leaving the scooter in public. - Manage your All-Access account View & update account details, pay bills, schedule service and more for our All-Access scooter rental program!
Screenshots
Verdict
The clearest difference is update cadence: mySMARTmobile at every 3 weeks against Unagi's every 3 months. mySMARTmobile also leads on iOS requirement (13.0 vs 15.2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
mySMARTmobile ships an update every 3 weeks, Unagi every 3 months. The most recent releases landed on October 10, 2026 and October 15, 2026 respectively.
| Parameter | mySMARTmobile | Unagi |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) — better | — |
| Positive reviews | — | 8.9% of reviews |
| Number of ratings | 2 — better | — |
| Update frequency | Every 3 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.2 |
| Further details — not scored | ||
| Size | 43 MB | 23 MB |
| Age rating | 12+ | 4+ |
| Developer | Emory University | Unagi Incorporated |
Customer experience
mySMARTmobile
Unagi
Bugs and requests
mySMARTmobile
Not enough reviews yet to summarise bugs or requests.
Unagi
Reported bugs
11 issues- App frequently locks scooter
- Scooter won't connect to app/Bluetooth
- App won't let user log in
- Firmware update limits speed to 15mph
- App doesn't show mapping for rides
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- App doesn't support older scooter models
- App doesn't pair with scooter
- App settings screen doesn't scroll fully
- Scooter won't verify through app
- Bluetooth pairing doesn't work
- App sign up doesn't work in Australia
Requested features
5 requests- Fix firmware to restore 20mph speed
- Make older scooter models compatible with the app
- Improve app's trip recording and mapping feature
- Increase initial acceleration for Voyager model
- Add parallel XT60 connector for external batteries
In-app purchases
mySMARTmobile
No in-app purchases
Unagi
No in-app purchases









