Humanforce Work (New) vs ServiceWA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Humanforce Work (New)
This app provides a comprehensive mobile solution for managing employee schedules, shifts, and time tracking. It allows employees to view their rosters, clock in/out, and manage leave, while managers can authorize timesheets, approve leave, and offer shifts. The redesigned interface offers enhanced performance and roster management.
- View schedules, rosters, and leave
- Clock in and out, view timesheets
- Manage leave and availability
- Bid on and accept shift offers
- Authorize timesheets and approve leave
- Manage attendance and notifications
Read full descriptionHide full description
The humanforce Classic app is being retired and replaced in 2025 by the new Humanforce Work app. The new app is now live and available to download on this page. Log in credentials are the same as in the Humanforce Classic app. Humanforce Work is our newly enhanced mobile experience, covering all of your manager and employee roster and shift-driven needs. The Humanforce Work app enables employees / end-users to: • See your schedule including rosters, blackouts periods, leave and public holidays • Clock in and out, view your timesheets and payslips • Manage leave and availability • Bid on and accept Shift Offers • View and manage Notifications • View Notice boards • Update personal employment details Work enables employers / Admins and managers to: • Authorise timesheets • Approve leave • Manage attendance • Offer shifts · Share important notifications In addition to the smart new features above, Humanforce Work provides enhanced performance, a beautifully redesigned user interface (UI), improved roster management and the ultimate place to stay on top of your work schedule. Before using Humanforce Work, please check with the Humanforce Administrator at your company whether this is the app they prefer you to use. About Humanforce Humanforce is the best-in-one platform for frontline and flexible workforces, offering a truly employee centred, intelligent and compliant human capital management (HCM) suite - without compromise. Founded in 2002, Humanforce has a 2300+ customer base and over half a million users worldwide. Today, we have offices across Australia, New Zealand, and the UK. Our vision is to make work easier and life better by focusing on the needs and fulfillment of frontline workers, and the efficiency and optimisation of businesses.
ServiceWA
Access select Western Australian State Government services conveniently in one app. Designed for residents, citizens, business owners, and visitors in WA, it streamlines your interaction with government offerings.
- Access WA State Government services
- One-stop government service hub
- Digital Identity integration
- Location services integration
- Camera services integration
Read full descriptionHide full description
ServiceWA is provided by the WA Government to help people connect with WA State Government services. It is designed for Australian residents or citizens who live in WA, do business here, or are visiting WA. The ServiceWA app allows you to activate and access select WA Government services in one place. The App may require you to enable camera or location services based on the service that you enable. For more information about ServiceWA, including how to link your Digital Identity, visit https://www.wa.gov.au/organisation/government-of-western-australia/servicewa-mobile-app
Screenshots
Verdict
The clearest difference is rating: Humanforce Work (New) at 4.1 against ServiceWA's 2.4. ServiceWA's advantage is ratings volume (1K vs 16). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Humanforce Work (New) holds the better App Store score, 4.1 against 2.4. That said, the two scores are not equally well evidenced: ServiceWA has 1K ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 17% of Humanforce Work (New)'s written reviews are positive against 15% of ServiceWA's.
Humanforce Work (New) ships an update every 3 weeks, ServiceWA monthly. The most recent releases landed on October 13, 2026 and October 14, 2026 respectively.
| Parameter | Humanforce Work (New) | ServiceWA |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (16 ratings) — better | 2.4 (1K ratings) |
| Positive reviews | 16.7% of reviews — better | 15.3% of reviews |
| Number of ratings | 16 | 1K — better |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 15.6 |
| Further details — not scored | ||
| Size | 61 MB | 82 MB |
| Age rating | 4+ | 4+ |
| Developer | Timetarget Pty Ltd | Government of Western Australia |
Customer experience
Humanforce Work (New)
ServiceWA
User reviews
Humanforce Work (New)
From 16 App Store ratingsWhat we love
- 👍 User-friendly design
- 👍 Easy to use
- 👍 Good overall functionality
- 👍 Useful for truck drivers
- 👍 Great for staying on top of schedule
Room to improve
- 🐛 App crashes often
- 🐛 App freezes regularly
- 🐛 App doesn't open
- 🐛 Login issues
- 🐛 Inconsistent performance
ServiceWA
From 1K App Store ratingsWhat we love
- ✅ Centralizes multiple government services in one app
- 🚀 Fast load times and efficient performance (for some users)
- 🔒 Secure identity verification process
- 📱 Check-in functionality works well once set up
- 💉 Vaccination certificate integration
Room to improve
- 😤 Extremely complex and frustrating setup process
- 🔐 Requires multiple app downloads (MyGovID, Medicare app)
- ❌ Poor user experience for non-technical users
- 🚫 Mandatory digital ID requirement (privacy concerns)
- ⏳ Time-consuming identity verification steps
Bugs and requests
Humanforce Work (New)
Reported bugs
232 issues- App crashes constantly
- App freezes on startup screen
- App doesn't open
- Shift times not updating in calendars
- Takes long to authorize shifts
Show 227 moreShow fewer
- App logs out users, preventing access
- App freezes, unable to clock out
- Problems during clocking in/out
- App doesn't reflect shift hour updates in automated calendars
- App freezes on startup logo screen
- Cannot change hours
- Cannot finish work times if forgot to log out
- Takes long to authorize shifts, spinning on devices
- App freezes, always have to delete and reinstall
- App not working on iOS 26.2.1
- Losing work opportunities due to logging out
- Cannot get back in to view roster or get new jobs
- App freezes, unable to clock out of a shift
- App always creates problems during clocking in/out
- App only works when it wants to
- Shift hours updated but not reflected in automated calendars
- App freezes on startup
- App refuses to open regularly
- App crashes out every few weeks
- App always freezes, have to keep deleting and downloading again
- App freezes on startup regularly
- App freezes on loading screen
- App won't move from loading screen
- App crashes for third time in 5 months
- App crashes for second time in 5 months
- App not working on iPhone 15
- App doesn't stay logged in (SSO)
- Cannot see vacant shifts
- Cannot access payslips via the app
- Cannot log in
- App not working properly, cannot see shifts
- App not functional on iPhone 15
- Logged in but no data appears
- App doesn't stay logged in
- Login issues, says something went wrong
- Cannot login, tried changing password and reinstalling
- Cannot lock in
- App won't proceed past first screen
- App doesn't even open, stays on first blue screen
- Schedule section covered by calendar, hard to navigate
- Set availability section hard to use, recurring days bug
- App throws errors and glitches
- Cannot withdraw shift
- Cannot see roster from one employer
- App is slow
- Bad UX/UI
- Calendar is confusing to navigate
- Scrolling of dates takes up too much space
- Tabs at the bottom are not user-friendly
- Cannot see shift offers
- Shift offers disappear
- Cannot see vacant shifts
- App doesn't open
- Login screen freezes
- Shift times not updated in calendars
- App crashes
- App freezes
- App doesn't open
- Login issues
- Inconsistent performance
- Difficult to see roster at once
- Outdated UI/UX
- Missing essential features
- Slow performance
- Unreliable
- Confusing interface
- Tedious to use
- Poor design
- Not user-friendly
- Buggy
- Useless
- Horrendous
- Frustrating
- Disappointing
- Cannot accept shifts
- Cannot see shift offers
- Cannot see vacant shifts
- Cannot log in
- Cannot access payslips
- Annual leave and sick leave gone
- App not reliable
- Cannot log in or out for work
- Hard to see rostered dates at once
- No calendar dots
- Missing chat feature
- Old one was better
- Terrible update
- App is so slow
- No URL or integration option
- Bad UX/UI
- Confusing calendar
- Scrolling of dates is a waste of space
- Tabs at the bottom suck
- Profile tab is pointless
- Cannot see shift offered
- Cannot accept/decline shifts
- Shifts go away
- Have to ask manager one by one
- Nothing shows up
- Causing inconvenience
- SSO problem
- Cannot log in
- Work leave issues
- Cannot put down for a whole month for holidays
- Not working properly
- Awful app
- Cannot accept shifts
- Work is spamming to accept shifts
- Main purpose of app doesn't exist
- Bad UX/UI
- Yellow version is better
- Calendar is confusing
- Swiping across for next month feels unnatural
- Scrolling of dates is a waste of space
- Tabs down the bottom suck
- Schedule needs to switch places with earnings
- Messages needs to be called 'noticeboard'
- Get rid of profile tab
- Put profile tab somewhere up the top
- Inconvenient
- Cannot see shift offered
- Cannot accept/decline shift
- Shifts go away
- Have to ask manager one by one
- Nothing shows up
- Causing inconvenience
- Crashed
- SSO problem
- Cannot log in
- Cannot access payslips
- Cannot see vacant shifts
- Crashed
- Lost access to roster from one employer
- Cannot access roster for other company
- Bring back visual treatment to monthly calendar
- No calendar dots
- Terrible update
- User experience better on original yellow app
- Viewing and accepting shift offers is terrible
- Have to apply filter to see offers
- Viewing experience is terrible
- Not easy to see upcoming shifts
- Ugly user experience
- No option to sync shifts to calendar
- Calendar features are bad
- No callander dots
- Missing chat feature
- Old one was better
- Slow and worse than previous app
- Annual leave gone
- Sick leave gone
- Still waiting to log in
- Customer service can't answer questions
- App not reliable
- App does not always open
- Delete and reinstall doesn't work
- Cannot log in or out for work
- Have to do it on laptop
- Extremely frustrating
- Would like functionality that Tanda has
- Hard to see the rostered dates at once
- Very bad
- Old one was much easier to see through
- Cannot get a clean overview of shifts
- Disaster compared to old one
- Pretty hopeless
- Need to test more before releasing
- Too many glitches
- Terrible new update
- Can't see day only date available to bid
- Confusing
- All same color
- Can't withdraw shift
- Says something went wrong
- Not Working
- Cannot see anything after login
- No one taken action
- Cannot log in anymore
- Frustrating
- Pointless
- App doesn't even open
- Stays on the first blue screen
- Completely inaccessible
- Schedule section is mostly covered by the calendar
- Hard to navigate through the shifts
- No options to minimize the calendar
- Set availability section is hard to use
- Recurring days has a bug
- App not working
- Nothing comes up after logging in
- Oops something went wrong
- Not available and nothing to show
- Not impressed
- Hard not being able to access anything work related
- Logged in but does not stay
- Nothing seems to work out
- Been months trying to uninstall and install again
- Still not working
- Login
- Extremely disappointed
- Constantly getting try again message
- Can't seem to fix the issue
- Doesn't stay login - SSO login
- New enhanced mobile experience is the opposite
- Requires users to constantly re-login using SSO
- Extremely frustrating and time-consuming
- User-friendliness has taken a step back
- Current enhanced app feels clunky and unintuitive
- Need to focus on improving login process, stability, and UX
- Not recommended
- Can't login
- Was great when it used to work
- Started logging out after every session
- Now you can't login at all
- Login issues
- Logs me out all the time
- When I log back in with CORRECT login details it says something went wrong try again
- Pretty frustrating and pointless
- App
- Most of time you can't login
- Tried changing password and reinstalling app does not work
- Useless app
- Not worth it
- I can't lock in
- Suddenly can't lock in
- Not sure what happened
- Already changed password but still can't lock-in
Requested features
11 requests- Sync shifts to smartphone calendars
- Bring back visual treatment to monthly calendar (dots/circles)
- Add chat feature for critical announcements
- Improve calendar navigation (minimize calendar, type date/time for availability)
- Fix recurring days bug in set availability
Show 6 moreShow fewer
- Allow withdrawal of shifts bid by mistake
- Add dark mode option
- Improve user experience on mobile
- Make profile tab less prominent, move to banner/menu
- Switch schedule and earnings tab positions
- Rename messages tab to 'noticeboard'
ServiceWA
Reported bugs
19 issues- App crashes on launch or gets stuck on loading screen
- Login authentication fails with MyGovID
- Verification code SMS never arrives or times out
- App freezes waiting for verification code with no way to exit
- Unspecified error messages during login
Show 14 moreShow fewer
- JSON forbidden error on MyGovID authentication
- Blank screen after ID validation attempt
- App won't appear on home screen (must open from App Store)
- Incompatible with iPhone 6 and older iOS versions (OID003 error)
- G2G Pass tab has broken email confirmation field
- Fuelwatch feature not appearing despite release notes
- Vaccination certificate shows wrong valid date
- App hangs on home screen when using mobile data
- Requires phone restart to function properly
- Facial recognition scan issues
- App doesn't support 120Hz refresh rate devices
- Cannot import vaccination certificate from Safari/Chrome
- Redirect loops when sharing COVID certificate with SafeWA
- Cannot check in children through the app
Requested features
19 requests- Check-in history visibility (at least 7-14 days)
- Manual check-in capability
- Dark mode option
- Ability to hide personally identifiable information (DOB)
- Digital driver's license support
Show 14 moreShow fewer
- Online vehicle registration access
- Fuelwatch integration (actual integration, not just links)
- Emergency services integration
- Transperth integration
- License renewal reminders
- Seniors WA integration
- Back-tap app opening feature
- Searchable service list organized by life events
- Check-out functionality for time tracking
- Support for non-Australian phone numbers
- Ability to register without passport
- Multiple alert areas for bushfire alerts
- Photo ID display at venues
- Support for temporary visa holders without driver's license
In-app purchases
Humanforce Work (New)
No in-app purchases
ServiceWA
No in-app purchases
Questions
Is Humanforce Work (New) free?
Is ServiceWA free?
Which has better reviews, Humanforce Work (New) or ServiceWA?
Do Humanforce Work (New) or ServiceWA have ads?
Which is updated more often, Humanforce Work (New) or ServiceWA?
Other comparisons
