Constant “Unspecified Error” – Cannot Log In
This app has been completely useless for me. It doesn’t work on my iPhone and keeps showing “An unspecified error occurred” every time I try to log in. I’ve deleted and reinstalled the app, but the problem is still there. I also sent an email to the relevant support department and haven’t received any response. Very frustrating, especially when you need to access important government services. Please fix the app and improve customer support.
Show more
Useless Application
This application is totally useless and a waste of time in its current format. Good idea but very poorly executed by the developers. Will reject and block applications and the help line is totally ineffective in resolving as it can lock you out for multiple issues that are not readily apparent
Do better gvt
All AU government apps are abysmal.
Rubbish
This app is one of the worst constructed I have ever seen. Shame on the developers who are obviously incompetent.
Unreliable
It says “you have no claimed offers”, but I have.
It says “you have a new msg in your inbox” but I don’t.
Called helpline and automated response says they have “a higher than usual number of calls, please call back later; and it hangs up”
Bureaucratic useless app
It says “you have a new msg in your inbox” but I don’t.
Called helpline and automated response says they have “a higher than usual number of calls, please call back later; and it hangs up”
Bureaucratic useless app
