Ameelio Connect vs Device Protection+
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ameelio Connect
Easily schedule in-person visits and video calls with incarcerated loved ones. This app allows you to become verified, manage appointments, send messages, and connect face-to-face for free. It aims to make staying connected more accessible and humane.
- Schedule in-person visits
- Schedule video calls
- Facility directory
- Visitor verification
- Send messages
- Track upcoming events
- Free voice calls
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If you have an incarcerated loved one in certain US states* or Karachi, Pakistan, you can finally schedule in-person visits and face-to-face video calls in one place. With Ameelio Connect, become verified, schedule a visit or video call, receive a voice call, send messages, and connect with your loved one from anywhere — for free! How it works - Locate your loved one in seconds using our facility directory - Securely upload your ID to become verified** - Schedule free video calls and visits every week - Keep track of your upcoming events - Check your sound and video pre-call - Send live chat messages during video calls - Connect face-to-face with your loved one in real time - Receive free voice calls Is it really free? Yep! Ameelio believes that staying connected with your loved ones and paying for basic needs shouldn't be a tradeoff. You'll never have to pay for a video or voice call with us. So, what is Ameelio anyway? Ameelio is a nonprofit, and our mission is to build free-to-use communications technology to create a more humane and rehabilitative corrections system. You may recognize the name from our free mailing app 'Ameelio Mail: Photos to Prison', but we're only getting started. When will Ameelio Connect be available in my facility? If your loved one isn't incarcerated at facilities offering our service, don't worry too much. Ameelio is working hard with policymakers and correctional departments across the US and globally to make free video and voice calling a reality for everyone! * US states with facilities offering Ameelio services currently include California, Colorado, Illinois, Indiana, Iowa, and Washington. ** In order to use the service, you must first receive authorization from the facility as an approved visitor.
Device Protection+
Securely back up and restore your device's data, including photos, videos, and documents. Access live tech support, manage protection plans, and enhance cybersecurity with advanced VPN technology.
- Secure data backup and restore
- Live tech support via chat/call
- Cybersecurity with VPN
- Protection plan management
- Self-service troubleshooting
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Device Protection+ is your personal tech genius that works behind the scenes to help keep your device secure and running smoothly. It provides the tools you need to make the most of your mobile device and smart solutions to help you thrive in a connected world. Core Functionality With Device Protection+ you can securely backup and restore photos, videos, music, documents, and contacts with your allotted amount of storage. Device Protection+ provides a solution for syncing, storing, backing up, and restoring content. In addition to backing up your personal data and content, it lets you access your protection plan benefits and provides live support though call or chat. You can manage your own device with self-service troubleshooting, helpful tips, and built-in protection features. Additional Features * Cybersecurity by Avast — Block malware-infected links and fake websites commonly used in phishing attacks. Protect your identity and personal information from cybercriminals, and stay away from phishing and malicious websites with advanced VPN technology. * Coverage Dashboard — View program features and benefits, check your service fees and deductibles, review your coverage documents and full program details, and file and track a claim. * Live Tech Support — Enjoy firsthand support from tech pros via chat, call, screen share, or camera share. Access fast solutions to tech challenges. Learn how to set up, connect, and sync your smart home devices. * Self-Help Center — Access thousands of device-specific tips, tricks, and step-by-step quick fixes.
Screenshots
Verdict
The clearest difference is rating: Ameelio Connect at 4.9 against Device Protection+'s 4.1. Ameelio Connect also leads on ratings volume (2.2K vs 60). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ameelio Connect holds the better App Store score, 4.9 against 4.1. That said, the two scores are not equally well evidenced: Ameelio Connect has 2.2K ratings behind it against 60, so its average is the more settled of the two.
Ameelio Connect ships an update every 6 weeks, Device Protection+ monthly. The most recent releases landed on November 7, 2026 and October 30, 2026 respectively.
| Parameter | Ameelio Connect | Device Protection+ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (2.2K ratings) — better | 4.1 (60 ratings) |
| Positive reviews | 88.5% of reviews | — |
| Number of ratings | 2.2K — better | 60 |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 59 MB | 115 MB |
| Age rating | 12+ | 4+ |
| Developer | Ameelio Inc | Assurant, Incorporated |
Customer experience
Ameelio Connect
Device Protection+
Bugs and requests
Ameelio Connect
Reported bugs
2 issues- Frequent freezing and disconnections
- Compatibility issues on older devices
Requested features
2 requests- Longer call duration
- Improved video quality
Device Protection+
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Ameelio Connect
No in-app purchases
Device Protection+
No in-app purchases
Questions
Is Ameelio Connect free?
Is Device Protection+ free?
Which has better reviews, Ameelio Connect or Device Protection+?
Do Ameelio Connect or Device Protection+ have ads?
Which is updated more often, Ameelio Connect or Device Protection+?
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