Comparison

MediacomConnect vs Ameelio Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MediacomConnect

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

Highlights
  • View billing statements
  • Pay bills and manage payment methods
  • Check for service outages
  • Troubleshoot modem and cable box issues
  • View internet data usage
  • Manage service appointments
  • Chat with customer support
Features
Read full description

The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click, you can view your bill, check for outages, troubleshoot, and so much more! Check out all of the MediacomConnect MobileCare features below: Account & Billing • View your current billing statement • Pay your bill • Store payment method on file • Modify payment method on file • Find a payment center Internet Data Usage • View current Internet service level • View Internet Data Usage allowance • Review Internet Data Usage history Outage Check • Check for service interruptions in your area for TV, Internet & Phone Appointment Manager • View upcoming service appointment Technical Support • Automatically refresh your modem or cable box to solve Internet or TV issues • How-To's and FAQs for your TV, Internet, and Phone service Notifications • Upcoming service appointments • Account updates • Billing updates • Bill due dates Communications • Chat with a customer service agent • Enroll in Text Messaging • Submit Customer feedback • One-touch Connect-to-Agent dialing Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.

About

Ameelio Connect

Easily schedule in-person visits and video calls with incarcerated loved ones. This app allows you to become verified, manage appointments, send messages, and connect face-to-face for free. It aims to make staying connected more accessible and humane.

Highlights
  • Schedule in-person visits
  • Schedule video calls
  • Facility directory
  • Visitor verification
  • Send messages
  • Track upcoming events
  • Free voice calls
Features
Read full description

If you have an incarcerated loved one in certain US states* or Karachi, Pakistan, you can finally schedule in-person visits and face-to-face video calls in one place. With Ameelio Connect, become verified, schedule a visit or video call, receive a voice call, send messages, and connect with your loved one from anywhere — for free! How it works - Locate your loved one in seconds using our facility directory - Securely upload your ID to become verified** - Schedule free video calls and visits every week - Keep track of your upcoming events - Check your sound and video pre-call - Send live chat messages during video calls - Connect face-to-face with your loved one in real time - Receive free voice calls Is it really free? Yep! Ameelio believes that staying connected with your loved ones and paying for basic needs shouldn't be a tradeoff. You'll never have to pay for a video or voice call with us. So, what is Ameelio anyway? Ameelio is a nonprofit, and our mission is to build free-to-use communications technology to create a more humane and rehabilitative corrections system. You may recognize the name from our free mailing app 'Ameelio Mail: Photos to Prison', but we're only getting started. When will Ameelio Connect be available in my facility? If your loved one isn't incarcerated at facilities offering our service, don't worry too much. Ameelio is working hard with policymakers and correctional departments across the US and globally to make free video and voice calling a reality for everyone! * US states with facilities offering Ameelio services currently include California, Colorado, Illinois, Indiana, Iowa, and Washington. ** In order to use the service, you must first receive authorization from the facility as an approved visitor.

Screenshots

MediacomConnect4 screens
Ameelio Connect4 screens

Verdict

The call

The clearest difference is review sentiment: Ameelio Connect at 88% against MediacomConnect's 17%. Ameelio Connect also leads on rating (4.9 vs 3.3). MediacomConnect's advantage is ratings volume (7.8K vs 2.1K). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Ameelio Connect holds the better App Store score, 4.9 against 3.3. Both are backed by a comparable volume of ratings — 7.8K and 2.1K respectively. Written reviews point the same way: 17% of MediacomConnect's written reviews are positive against 88% of Ameelio Connect's.

UpkeepUpdate frequency

MediacomConnect ships an update every 2 months, Ameelio Connect every 6 weeks. The most recent releases landed on October 29, 2026 and October 27, 2026 respectively.

Scorecard3 real differences · 7 level
MediacomConnect versus Ameelio Connect: the parameters behind the verdict, then further details
ParameterMediacomConnectAmeelio Connect
PriceFreeFree
Rating3.3 (7.8K ratings)4.9 (2.1K ratings) — better
Positive reviews16.6% of reviews88.5% of reviews — better
Number of ratings7.8K — better2.1K
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.015.1 — better
Further details — not scored
Size35 MB59 MB
Age rating17+12+
DeveloperMediacom Communications CorporationAmeelio Inc

Customer experience

MediacomConnect

All ratings7,821 ratings
Positive53.8%
Neutral8.9%
Negative37.3%
Written reviews175 reviews
Positive16.6%
Neutral9.7%
Negative73.7%

Ameelio Connect

All ratings2,106 ratings
Positive98.3%
Neutral0.7%
Negative1.0%
Written reviews26 reviews
Positive88.5%
Neutral0.0%
Negative11.5%

User reviews

MediacomConnect

From 7.8K App Store ratings

What we love

  • 💳 Easy to pay bills
  • 📊 Helpful for checking usage
  • 🔍 Useful for troubleshooting
  • 🔒 Secure login options

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🤯 Confusing and unintuitive UI
  • 🔑 Issues with login/password management
  • 🕰️ Slow and unresponsive at times
  • 💰 Overpriced and poor value

Ameelio Connect

From 2.1K App Store ratings

What we love

  • 👍 Convenient and easy to use
  • 🚀 Works well with good connection
  • 💕 Allows connecting with loved ones

Room to improve

  • 🐛 Audio/video issues, freezing, and disconnections
  • 🔌 Poor connection and network problems

Bugs and requests

MediacomConnect

Reported bugs

4 issues
  • Login issues and invalid credentials
  • Inability to update payment info
  • Inconsistent data and billing information
  • Troubleshooting features not working

Requested features

4 requests
  • Improve autopay and payment options
  • Add more self-service troubleshooting tools
  • Provide better account management features
  • Enhance notifications and alerts

Ameelio Connect

Reported bugs

2 issues
  • Frequent freezing and disconnections
  • Compatibility issues on older devices

Requested features

2 requests
  • Longer call duration
  • Improved video quality

In-app purchases

None

MediacomConnect

No in-app purchases

None

Ameelio Connect

No in-app purchases

Questions

Is MediacomConnect free?
MediacomConnect is free to download, with no in-app purchases.
Is Ameelio Connect free?
Ameelio Connect is free to download, with no in-app purchases.
Which has better reviews, MediacomConnect or Ameelio Connect?
Ameelio Connect is rated higher. MediacomConnect averages 3.3 out of 5 from 7.8K ratings, while Ameelio Connect averages 4.9 from 2.1K ratings.
Do MediacomConnect or Ameelio Connect have ads?
Neither MediacomConnect nor Ameelio Connect shows ads.
Which is updated more often, MediacomConnect or Ameelio Connect?
MediacomConnect ships an update every 2 months, and Ameelio Connect every 6 weeks. Most recently, MediacomConnect was updated on October 29, 2026 and Ameelio Connect on October 27, 2026.

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