Easily schedule in-person visits and video calls with incarcerated loved ones. This app allows you to become verified, manage appointments, send messages, and connect face-to-face for free. It aims to make staying connected more accessible and humane.
Summarized from real user reviews of Ameelio Connect. Based on 1.9K reviews and a 4.9/5 average, it highlights the 3 positives and 2 negatives reviewers mention most about this Utilities app.
42.1.0
May 18, 2026
- Bug fixes and performance improvements
2 issues
Frequent freezing and disconnections
Compatibility issues on older devices
2 requests
Longer call duration
Improved video quality
Ameelio Connect is a free application designed to help you schedule in-person visits and video calls with incarcerated loved ones. It allows you to become verified, find facilities, manage your appointments, and communicate through messages and live chat during calls.
Yes, Ameelio Connect is completely free to use. As a nonprofit organization, their mission is to provide free communication technology to foster a more humane corrections system. You will not be charged for video calls, voice calls, or scheduling visits through the app.
To schedule, you first need to locate your loved one using the facility directory within the app. Then, you'll securely upload your ID to become verified as an approved visitor. Once verified, you can schedule free video calls and in-person visits each week.
Currently, Ameelio Connect supports facilities in select US states including California, Colorado, Illinois, Indiana, Iowa, and Washington, as well as in Karachi, Pakistan. The organization is actively working to expand its services to more facilities nationwide and globally.
Yes, you can send live chat messages during video calls. This feature allows for real-time communication and helps you stay connected with your loved one during your virtual visits.
