Focus Physical Therapy vs Optum
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Focus Physical Therapy
Access your personalized physical therapy exercises with HD videos and track your progress. Securely message your provider and earn awards for completing your program. Integrates with Apple Health for activity monitoring.
- Personalized Home Exercise Program
- HD Instructional Videos
- Secure Messaging with Provider
- Progress Tracking with Awards
- Apple Health Integration
- Multi-language Support
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Welcome to the Focus Physical Therapy App! Log on to access your personalized Home Exercise Program on your mobile device. Using this app, you can access your personalized Home Exercise Program with HD Instructional videos. On the 'Messages' tab, you can securely communicate with your Focus Physical Therapy provider. As you complete your exercises, we'll give you trophies and medals to celebrate your progress! On the 'Awards' tab, you can track these items. Prefer a language other than English? Go to the 'More' tab and select 'Languages' to pick another language option. If you need to book an appointment, please go to the 'Appointments' tab for more info. Make sure to select 'Mark as Complete' when doing your exercises to ensure that your provider can keep track of your progress! You must be a Focus Physical Therapy patient to gain access. This app integrates with your iPhone's Health app to read daily step count data allowing your provider to monitor your activity.
Optum
Manage your health journey with personalized support. Find providers, schedule appointments, access your health information, and connect with care professionals for guidance. Securely store your data and maximize your benefits.
- Personalized health tracking
- Provider search and scheduling
- Appointment management
- Access to health information
- Secure messaging with care team
- Benefit and program access
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Personalized for you Optum knows that no two people are alike. That you and your health goals are unique. That’s why the Optum app is designed to be your go-to resource for staying on track with your individual health needs. • Convenient scheduling: Find the providers you’re looking for, from primary care physicians (PCPs) to specialists. Depending on your eligibility, you may see provider availability and make and manage appointments to get the care you need. • At your fingertips: Enjoy easy access to all your health information, important updates, and eligible benefits and programs, right from your home screen. • Help when you need it: Message, chat or call nurses and other caring professionals who can help you navigate your health care needs and questions. • Secure access: Feel confident knowing that the Optum app stores all your personal health data safely on your device. Easy access to your eligible benefits Optum offers a variety of benefits and services, designed for what you need. You may have access to: Guided support: • A dedicated team of Care Guides, nurses, wellness coaches and specialists who can provide tailored assistance and clear, compassionate answers to your questions. • Timely help via chat or phone for finding a doctor, coordinating care, saving on prescriptions and navigating claims. • Expert guidance and personalized recommendations to help you maximize your benefits, manage your health and achieve your individual goals. Seamless health management: • Comprehensive care enabling you to easily access your electronic medical records, see test results, make and manage appointments and handle prescriptions from your device. • Secure messaging with your care team for help with scheduling, test results, refills and other health-related questions. The Optum app connects all the dots in your individual health care journey, providing you with the information you need when you need it. Enjoy peace of mind knowing that Optum is by your side, guiding you to the right care. Download the app today and take control of your health. This experience is provided at no additional cost as part of your health benefits or care you receive. This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend specific treatment and are not a substitute for your doctor’s care. Please discuss with your doctor how the information provided may be right for you. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time. © 2024 Optum, Inc. All rights reserved. Optum® is a registered trademark of Optum, Inc. in the U.S. and other jurisdictions. All other brand or product names are trademarks or registered marks of the property of their respective owners. Optum is an equal opportunity employer.
Screenshots
Verdict
The clearest difference is review sentiment: Focus Physical Therapy at 100% against Optum's 16%. Focus Physical Therapy also leads on rating (4.9 vs 4.4) and device support (3 vs 1). Optum's advantage is update cadence (every 3 weeks vs every 5 months) and ratings volume (14K vs 7). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Focus Physical Therapy holds the better App Store score, 4.9 against 4.4. That said, the two scores are not equally well evidenced: Optum has 14K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 100% of Focus Physical Therapy's written reviews are positive against 16% of Optum's.
Focus Physical Therapy ships an update every 5 months, Optum every 3 weeks. The most recent releases landed on October 8, 2026 and October 24, 2026 respectively.
| Parameter | Focus Physical Therapy | Optum |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (7 ratings) — better | 4.4 (14K ratings) |
| Positive reviews | 100.0% of reviews — better | 16.4% of reviews |
| Number of ratings | 7 | 14K — better |
| Update frequency | Every 5 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #193 — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 16.6 |
| Further details — not scored | ||
| Size | 43 MB | 187 MB |
| Age rating | 12+ | 17+ |
| Developer | Focus Physical Therapy, Inc | Optum Inc. |
Customer experience
Focus Physical Therapy
Optum
Bugs and requests
Focus Physical Therapy
Not enough reviews yet to summarise bugs or requests.
Optum
Reported bugs
20 issues- Login redirects to download app screen despite being logged in
- Buttons trigger authentication loop instead of loading content
- Loading screen stuck indefinitely with no exit option
- Internal server errors on messages, medications, and appointments
- MyChart connection failures with 'unable to connect' messages
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- App crashes on startup with WiFi proxy error
- Reply button hidden behind bottom banner
- Test results notification sent but results unavailable
- Messages not appearing despite notification received
- Blank screens when accessing appointments
- App hangs when navigating between pages
- Inconsistent login state across sessions
- Referral information not loading or displaying
- Test results partially cut off or unreadable
- Unable to log out without force closing app
- E-check-in blocked by excessive health conditions
- Messaging character count not displayed at top
- Old data pulling forward from previous app
- Provider information not migrating from old app
- Ad blocker incompatibility preventing login
Requested features
15 requests- Native MyChart app instead of embedded version
- Expanded character limit for doctor messages
- Better referral information display with contact details
- Downloadable test results and referral letters
- Improved appointment scheduling interface
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- Direct doctor contact without call center routing
- Vitals history tracking and display
- Touch ID/biometric authentication support
- Better form validation and county selection
- Printable documents from app
- Nurse or doctor chat for symptom assessment
- Insurance information update capability
- Better notification system for messages
- Improved accessibility for seniors
- Tutorial or help documentation
In-app purchases
Focus Physical Therapy
No in-app purchases
Optum
No in-app purchases
Questions
Is Focus Physical Therapy free?
Is Optum free?
Which has better reviews, Focus Physical Therapy or Optum?
Do Focus Physical Therapy or Optum have ads?
Which is updated more often, Focus Physical Therapy or Optum?
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