vtxMobile vs CTM Phone

Exclusively for all VTX IP PBX customers: Wi-Fi or data plan required. vtxMobile is part of our unified communications solution that turns your device into a business line or office phone extension on the go! - Dial and answer inter-office extension calls from worldwide for free - Make calls showing your company caller ID. - Make cheap calls from anywhere to anywhere in the world with your existing VTX service plan - Three-way calling - Transfer calls to another extension (worldwide) or another phone number - Voicemail - Call history, call waiting, transfer calls to another extension or phone number - Automatically populates interoffice directory as co-worker contacts - Integrates with your device’s contact list, for easy dialing. It allows you to make cheap international calls wherever you are, without using your wireless airtime or roaming charges. - International Coverage: Save 90% on international roaming calls, when you’re traveling outside the U.S. and Canada with free Wi-Fi access. - Team messaging and collaboration - Answering rules management Legal Notes - vtxMobile works best on WiFi. Spotty signals of data network may hinder voice quality. - Use of vtxMobile with mobile data network may result data charges from your wireless provider. - vtxMobile is not responsible for the cost of international calls made from the iPhone or iPad dialer or other applications. Therefore, if you did not use the VTX keypad to dial the international calls, then you know that the VTX VoIP app is not being used, and the call will be handled by your mobile operator at your expense.

CTM Phone is the mobile softphone for teams using CTM. It keeps agents connected to calls, texts, and voicemails on the go, with the context of every conversation captured in your CTM account. Handle conversations from anywhere: • Answer and place inbound and outbound calls using your CTM tracking numbers • Send and receive text messages with customers and leads • Get push notifications for new calls, texts, and voicemails • See which number or campaign a contact is responding to See the history behind every call: • View contact details, notes, tags, and recent activity • Quickly scan activity that started from calls, texts, forms, and website chats recorded in CTM • Add notes and tags while you’re on the call to keep the team in sync • Review recordings and voicemails so you can follow up confidently CTM Phone is a companion to the CallTrackingMetrics web app. Admin features such as configuration, reporting, routing rules, and form or chat setup are managed in the web interface. An active CallTrackingMetrics account on a supported plan is required.