Quest Lab Alert for Physicians vs mySanitas
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Quest Lab Alert for Physicians
This app provides instant notifications for Priority and STAT lab results. Users can view and acknowledge results directly within the application, streamlining the notification process. Acknowledged results electronically prevent the need for practice calls regarding urgent findings.
- Priority and STAT result notifications
- Immediate result viewing
- Electronic result acknowledgment
- Syncs with Quanum Lab Services Manager
- Prevents practice calls for acknowledged results
Read full descriptionHide full description
Quest Lab Alert for Physicians is a companion to the Quanum® Lab Services Manager application, both providing access to the same Priority and STAT results notifications. When a notification is received, you can click the notification to immediately view and acknowledge the results within the app. Results that are acknowledged via Quest Lab Alert for Physicians display the same acknowledgement message that appears when they are acknowledged within the Quanum Lab Services Manager application. Quest Diagnostics will not call your practice regarding STAT or Priority results that have been acknowledged electronically via Quest Lab Alert for Physicians, as long as the acknowledgement is received in advance of the deadline.
mySanitas
Access on-demand healthcare services including virtual visits, in-person appointments, and medical record management. Connect with doctors and care teams for 24/7 support, personalized care programs, and symptom checking.
- On-demand healthcare
- Virtual and in-person appointments
- Symptom checker
- Access health records
- Personalized care programs
- 24/7 medical support
Read full descriptionHide full description
Florida patients only, available in English and Spanish: On demand healthcare by phone, video, text or in person at your local Sanitas Medical Center. Save time and money with our free app and connect to the doctors and care teams you know and trust. Get 24/7 medical team support, manage and book televisit or in-person appointments, access to your personal health records, get visit details, medications, labs, tests, imaging, shots and more. Get real-time support from Sanitas nurses and health coaches, plus personalized care programs to manage your conditions and health goals. App features: Get Care Now • Check your symptoms and triage care with the backing of world class clinical decision tools and Sanitas care teams • Instantly connect with a Sanitas doctor or care team via chat, televisit or call a center • Chat with patient support Appointments • Book televisit or in-person appointments, manage upcoming appointments or review previous appointments MyHealth • Access your personal health records and get details about your visits, medications, labs, tests, screenings, shots and more • Maintain personal details and emergency contacts Care Programs • Get real-time support from Sanitas nurses and health coaches • Engage in personalized care programs to manage your conditions and health goals • Get alerts and notifications from the Sanitas care teams
Screenshots
Verdict
The clearest difference is review sentiment: mySanitas at 55% against Quest Lab Alert for Physicians's 0%. mySanitas also leads on rating (3.5 vs 2.6) and update cadence (monthly vs every 4 months). Quest Lab Alert for Physicians's advantage is iOS requirement (12.4 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
mySanitas holds the better App Store score, 3.5 against 2.6. That said, the two scores are not equally well evidenced: mySanitas has 355 ratings behind it against 18, so its average is the more settled of the two. Written reviews point the same way: 0% of Quest Lab Alert for Physicians's written reviews are positive against 55% of mySanitas's.
Quest Lab Alert for Physicians ships an update every 4 months, mySanitas monthly. The most recent releases landed on November 3, 2026 and November 7, 2026 respectively.
| Parameter | Quest Lab Alert for Physicians | mySanitas |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (18 ratings) | 3.5 (355 ratings) — better |
| Positive reviews | 0.0% of reviews | 54.8% of reviews — better |
| Number of ratings | 18 | 355 — better |
| Update frequency | Every 4 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.4 — better | 15.6 |
| Further details — not scored | ||
| Size | 20 MB | 80 MB |
| Age rating | 17+ | 17+ |
| Developer | Quest Diagnostics, Inc. | Keralty |
Customer experience
Quest Lab Alert for Physicians
mySanitas
Bugs and requests
Quest Lab Alert for Physicians
Not enough reviews yet to summarise bugs or requests.
mySanitas
Reported bugs
5 issues- Crashing on launch
- Missing/disappearing appointment data
- Incorrect/outdated medical information
- Inability to complete account creation
- Unreliable video/chat functionality
Requested features
5 requests- Ability to add family members
- Improved appointment scheduling
- Enhanced lab results/records access
- Seamless integration with other health apps
- Multilingual support
In-app purchases
Quest Lab Alert for Physicians
No in-app purchases
mySanitas
No in-app purchases
