Comparison

Rivian vs 1 Hotels

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Rivian

Control and manage your electric vehicle with your smartphone. Use your phone as a key, monitor charging, plan trips with charging stops, and access vehicle support and service. Keep your vehicle updated and ready for your next adventure.

Highlights
  • Phone as vehicle key
  • Remote lock/unlock
  • Remote climate control
  • Trip planning with charging stops
  • Charger and point of interest map
  • Vehicle status monitoring
  • Service and roadside assistance
Features
Read full description

The Rivian app works with your R1T and R1S to make driving and owning your Rivian simple. Use your phone as a key, manage charging sessions, tap into support and so much more: • Accept delivery of your Rivian • Make your phone a key to your R1T or R1S • Lock and unlock your vehicle remotely • Warm up or cool down your vehicle before you get in • Plan trips in the app to see recommended routes and charging stops based on your preferences • Search the map for points of interest and nearby chargers—and send any destination to your vehicle • Check your Rivian's range and current charging status • Connect with our support team to ask questions and troubleshoot • Request and track vehicle service and roadside assistance • Start available vehicle software updates from the app • Connect with your home Rivian Wall Charger Keep the World Adventurous Forever.

About

1 Hotels

Enhance your hotel experience with mobile check-in, keyless room entry, and in-room controls. Communicate directly with hotel staff, order room service, and discover local recommendations. Stay connected with hotel events and offers between visits.

Highlights
  • Mobile check-in and check-out
  • Keyless room entry
  • In-room controls
  • Direct messaging with hotel team
  • In-room dining orders
  • Concierge recommendations
  • Hotel events and offers
Features
Read full description

The 1 Hotels app allows you to tap into your personal device to seamlessly guide your journey at 1 Hotels. Check in, check out, book a stay, manage your existing reservations, experience keyless entry and in-room controls, communicate with our team¬ from in or outside of the hotel, order in-room dining and more. HERE TO HELP – 1 to 1 team messaging, to answer your questions and assist with your requests From your personal device, whether you’re near or far, communicate with our team for everything you need. Let us know if you’re on your way or arriving later than planned, request reservations at your favorite restaurant or set your wake-up call for that early morning meeting. Whatever you need, we’re just a message away. ARRIVE BEFORE YOU ARRIVE – Pre check-in for a seamless arrival We want to set the tone of your stay with us before you even arrive. With the 1 Hotels app, you can check in to your stay before you’ve landed from a flight, set any preferences we should know in advance, order in-room dining from your cab so it’s in your room waiting for you, and start chatting with the 1 Team so we are ready to welcome you home. THE KEY TO YOUR STAY – Keyless entry to get you settled faster Skip the Front Desk if you choose and head straight to your room. Once checked in on your 1 Hotels app, you’ll have your room number and everything you need to access your home away from home. No need to carry around a room key wherever you go during your stay either. With our new keyless entry, your personal device is all you need. GETTING YOU ON YOUR WAY – Check-out with the tap of a button While it’s always sad to see you go, we want to make check-out a seamless experience for you. Skip the extra stop along your way by viewing your folio and checking out of your room directly from your personal device. ROOT YOURSELF AT 1 – Stay in touch and up-to-date In-between your stays with us get the latest on programming and events at your favorite 1 Hotels properties; access sustainability information from The Field Guide, our online blog; learn about new 1 Hotels locations; take advantage of our best offers, deals and experiences; book upcoming stays; and stay up-to-date on everything we’re doing at 1. SEE, DO & EXPLORE – Recommendations from our Concierge Team Our Concierge Teams are always happy to help with recommendations and reservations face-to-face, but we have worked with them to curate suggestions for dining, shopping, theater, outdoor excursions and more so everything you need to plan your trip is right at your fingertips. Send us a 1 to 1 message to help with any reservations, before you arrive or throughout your stay, to make sure you don’t miss out on all that our local communities have to offer. WATCH & LISTEN – Smart technology to connect you to your room’s devices Remotes are over. Use the 1 Hotels app on your personal device to change the channel and adjust the volume on your in-room television.

Screenshots

Rivian4 screens
1 Hotels4 screens

Verdict

The call

The clearest difference is rating: 1 Hotels at 4.8 against Rivian's 4.4. 1 Hotels also leads on monetization model (free vs free with in-app purchases). Rivian's advantage is review sentiment (45% vs 29%). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

1 Hotels holds the better App Store score, 4.8 against 4.4. Both are backed by a comparable volume of ratings — 1.4K and 1.9K respectively. Written reviews complicate that: 45% of Rivian's written reviews are positive against 29% of 1 Hotels's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Rivian ships an update every 3 weeks, 1 Hotels every 2 weeks. The most recent releases landed on October 27, 2026 and October 25, 2026 respectively.

Scorecard3 real differences · 7 level
Rivian versus 1 Hotels: the parameters behind the verdict, then further details
ParameterRivian1 Hotels
PriceFreeFree
Rating4.4 (1.4K ratings)4.8 (1.9K ratings) — better
Positive reviews45.1% of reviews — better28.6% of reviews
Number of ratings1.4K1.9K — better
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, Apple Watch — betteriPhone
Requires iOS18.017.6 — better
Further details — not scored
Size419 MB169 MB
Age rating17+4+
DeveloperRivianSH Group Operations LLC

Customer experience

Rivian

All ratings1,343 ratings
Positive84.4%
Neutral4.4%
Negative11.2%
Written reviews224 reviews
Positive45.1%
Neutral12.1%
Negative42.9%

1 Hotels

All ratings1,879 ratings
Positive95.4%
Neutral1.1%
Negative3.6%
Written reviews35 reviews
Positive28.6%
Neutral2.9%
Negative68.6%

User reviews

Rivian

From 1.4K App Store ratings

What we love

  • 🚀 Great app design
  • 👍 Useful features like climate control and charging management
  • 💎 Continuously improving with updates
  • 🔒 Secure phone-as-a-key functionality

Room to improve

  • 🐛 Connectivity and reliability issues
  • 🔍 Limited functionality compared to Tesla app
  • 🔋 High battery drain on phone
  • 🕰️ Slow app response times

1 Hotels

From 1.9K App Store ratings

What we love

  • 💡 Mobile key functionality
  • 👍 Easy communication with hotel staff
  • 👍 Convenient for managing reservations

Room to improve

  • 🐛 Constant login issues
  • 🐛 Buggy and glitchy user experience
  • 🐛 Lack of basic functionality
  • 👎 Slow and unresponsive app
  • 👎 Poor design and user interface

Bugs and requests

Rivian

Reported bugs

3 issues
  • Widgets disappearing after app updates
  • Inconsistent phone-as-a-key performance
  • Charging status not updating correctly

Requested features

4 requests
  • Remote access to cameras and Gear Guard videos
  • Ability to control more vehicle functions like windows, frunk, and charge port
  • Integration with Apple Watch and other smart devices
  • Customizable charge scheduling and energy cost tracking

1 Hotels

Reported bugs

4 issues
  • Cannot log in or create account
  • App freezes and crashes frequently
  • Reservation and booking features do not work
  • Compatibility issues with various devices

Requested features

3 requests
  • Improve login and account management
  • Fix bugs and stability issues
  • Enhance user interface and user experience

In-app purchases

None

Rivian

No in-app purchases

None

1 Hotels

No in-app purchases

Questions

Is Rivian free?
Rivian is free to download, with no in-app purchases.
Is 1 Hotels free?
1 Hotels is free to download, with no in-app purchases.
Which has better reviews, Rivian or 1 Hotels?
1 Hotels is rated higher. Rivian averages 4.4 out of 5 from 1.4K ratings, while 1 Hotels averages 4.8 from 1.9K ratings.
Do Rivian or 1 Hotels have ads?
Neither Rivian nor 1 Hotels shows ads.
Which is updated more often, Rivian or 1 Hotels?
Rivian ships an update every 3 weeks, and 1 Hotels every 2 weeks. Most recently, Rivian was updated on October 27, 2026 and 1 Hotels on October 25, 2026.

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