Baptist Access vs Ascension One
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Baptist Access
Easily navigate healthcare facilities, find doctors, and manage appointments. Access your medical records, pay bills, and book virtual care visits all from your mobile device.
- Indoor navigation and walking directions
- Doctor search and appointment requests
- ER wait times and directions
- Access to My Baptist Chart
- Bill payment
- Virtual care appointment booking
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Navigating the healthcare system can be overwhelming - from finding your way around the hospital to figuring out how to pay your bill. When you need care, we want to make it easy. That’s why we launched Baptist Access, to help you find what you need, fast. Whether you need to find a location in the hospital or find a doctor near you, you can do it all from your phone with Baptist Access. Our app includes: Navigation & Walking Directions * Locate your doctor’s office, patient room, amenities or parking * Easily find your way inside our campuses with real-time, step-by-step, visual navigation on your phone * View indoor campus map to know exactly where you are and where you need to go * Mark where you parked and receive walking directions to get back to your car Find Your Doctor & Make Appointments * Look up your doctor and request an appointment * Browse doctors to find the right fit for your needs See ER Wait Times & Directions * Our ER wait times are listed right in the app with directions Login to My Baptist Chart * Access your secure patient portal to see your medical records, test results, and more Pay Your Bill * View and pay your bills online Book a virtual care appointment * Find and book an online doctor visit for common conditions for both adults and kids - available 24/7
Ascension One
Manage your family's healthcare needs in one convenient app. Find providers, schedule appointments, message your care team, view results, and pay bills. It offers a centralized platform for all your medical information and interactions.
- Find doctors and locations
- Schedule and manage appointments
- Message care team
- Pay bills
- View test results
- Request prescription renewals
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With Ascension One, we're connecting the dots with a new and more personalized account for managing care for you and your family. Find a doctor or location, schedule or manage appointments, message your doctor or care team, pay bills, view test results and request prescription renewals – all in one place. Note: Ascension One is only available in certain locations at this time. We look forward to continuing to expand access in the future. Ascension St. Vincent's (Jacksonville, FL) Ascension Sacred Heart (Pensacola, FL) Ascension Saint Thomas (Nashville, TN) Ascension Seton (Austin, TX) Dell Children's Medical Center (Austin, TX) Ascension St. John (Tulsa, OK) Ascension Medical Group St. Vincent (Evansville, IN) Currently only supporting outpatient services. Ascension Medical Group St. Vincent (Indianapolis, IN) Currently only supporting outpatient services. Ascension Via Christi (Wichita, KS) Ascension Alexian Brothers & Ascension Medical Group (Chicago, IL) Ready to get started? Register online at healthcare.ascension.org/ascension-one
Screenshots
Verdict
The clearest difference is rating: Ascension One at 4.8 against Baptist Access's 3.9. Ascension One also leads on ratings volume (12K vs 11) and update cadence (every 3 weeks vs every 3 months). Baptist Access's advantage is review sentiment (33% vs 15%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ascension One holds the better App Store score, 4.8 against 3.9. That said, the two scores are not equally well evidenced: Ascension One has 12K ratings behind it against 11, so its average is the more settled of the two. Written reviews complicate that: 33% of Baptist Access's written reviews are positive against 15% of Ascension One's, so the app with the better star average is not the one people write more warmly about.
Baptist Access ships an update every 3 months, Ascension One every 3 weeks. The most recent releases landed on October 24, 2026 and October 27, 2026 respectively.
| Parameter | Baptist Access | Ascension One |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (11 ratings) | 4.8 (12K ratings) — better |
| Positive reviews | 33.3% of reviews — better | 15.0% of reviews |
| Number of ratings | 11 | 12K — better |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #125 — better |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 56 MB | 158 MB |
| Age rating | 12+ | 17+ |
| Developer | Baptist Health System, Inc. | Ascension Health |
Customer experience
Baptist Access
Ascension One
Bugs and requests
Baptist Access
Not enough reviews yet to summarise bugs or requests.
Ascension One
Reported bugs
3 issues- Login and account creation process is broken
- Verification and identity confirmation is unreliable
- Frequent internal server errors and blank screens
Requested features
2 requests- Make address verification process easier and clearer
- Improve integration with provider messaging and test results
In-app purchases
Baptist Access
No in-app purchases
Ascension One
No in-app purchases
Questions
Is Baptist Access free?
Is Ascension One free?
Which has better reviews, Baptist Access or Ascension One?
Do Baptist Access or Ascension One have ads?
Which is updated more often, Baptist Access or Ascension One?
Other comparisons
