Comparison

My E vs Shellpoint

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My E

Features
Read full description

Insignia Mortgage is a California-based mortgage firm specializing in · No tax return loans · Foreign national loans · Complex and interest-only loans · Investment-property loans · Conforming Loans · Apartment & Commercial Loans · Reverse Mortgages · Bridge Loans Our team of loan experts smoothly navigate clients through the process to deliver the most highly competitive loan solutions for all types of borrowers. We’ve successfully closed some of the largest and most complex transactions in the country for high net-worth clients, many of whom are self-employed or real estate investors and have significant assets but fluctuating incomes. We also work with foreign nationals who receive income outside of the United States or are buying in the United States for the first time. We welcome first time buyers, homeowners looking to refinance, and anyone at any income level. Insignia Mortgage has access to a variety of lending sources to match clients’ unique financials with the most discerning lenders. With over $4B of transactions since 2012, and decades of experience, we’re confident we can help ease your transaction over the finish line, smoothly, and swiftly, whether it’s a straightforward loan or something more complicated. Try our mobile app to get the ball rolling. Key Features: • Simple, streamlined process. • Compare different lending scenarios. • Calculate the possible savings (or cost) of refinancing your mortgage. • Get pre-approved quickly. • Submit an application from your phone or web browser and seamlessly continue the process between devices. • Real-time status updates. • Scan required documents on your phone into password-protected PDFs and upload them easily to expedite the loan approval process. • E-sign documents during the loan process. • Direct access to one of our specialists. • Real-time mortgage rate alerts. • Up-to-date status on your application. For more personalized insights, get in touch with your Insignia Mortgage loan officer. We can customize the solution for your needs and match you with a competitive lender. Your loan officer will guide you through every step of the process.

About

Shellpoint

Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.

Highlights
  • View loan account details
  • Make one-time payments
  • Schedule recurring payments
  • Access statements and documents
  • View recent account activity
Features
Read full description

Shellpoint: Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more! Download the Shellpoint app to: - View a snapshot of your current loan, including account details, recent activity, and payment info. - Make a one-time payment, view pending payments, or schedule recurring payments. - Access statements and documents. Who is Shellpoint Mortgage Servicing? Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.

Screenshots

My E4 screens
Shellpoint3 screens

Verdict

The call

The clearest difference is update cadence: Shellpoint at monthly against My E's every 5 months. Shellpoint also leads on device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

My E ships an update every 5 months, Shellpoint monthly. The most recent releases landed on October 17, 2026 and October 18, 2026 respectively.

Scorecard2 real differences · 8 level
My E versus Shellpoint: the parameters behind the verdict, then further details
ParameterMy EShellpoint
PriceFreeFree
Rating—4.9 (17K ratings) — better
Positive reviews—54.5% of reviews
Number of ratings—17K — better
Update frequencyEvery 5 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
Monetization—Free
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size84 MB73 MB
Age rating4+4+
DeveloperInsignia Mortgage, Inc.Newrez LLC

Bugs and requests

My E

Not enough reviews yet to summarise bugs or requests.

Shellpoint

Reported bugs

3 issues
  • Unable to access loan information
  • Keyboard not working in app
  • Login issues, unable to log in

Requested features

4 requests
  • Ability to set up and save multiple accounts
  • Push notifications for due dates
  • Clearer payment history breakdown
  • Partial payment option

In-app purchases

None

My E

No in-app purchases

None

Shellpoint

No in-app purchases

Questions

Is My E free?
My E is free to download, with no in-app purchases.
Is Shellpoint free?
Shellpoint is free to download, with no in-app purchases.
Do My E or Shellpoint have ads?
Neither My E nor Shellpoint shows ads.
Which is updated more often, My E or Shellpoint?
My E ships an update every 5 months, and Shellpoint monthly. Most recently, My E was updated on October 17, 2026 and Shellpoint on October 18, 2026.

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