Sage Systems vs My JEA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sage Systems
Manage residential access control with ease. Create recurring or one-time guest entries, grant day passes, and receive video calls directly from your gate. Streamline entry for guests and service providers through a single registration.
- Guest access management
- Recurring and one-time keys
- Day passes
- Video calls from gate
- Single registration for guests
- Secure community entry
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Discover SAGE - Unveiling a new realm where simplicity and security converge in residential access control. Residents, effortlessly curate guest access: create recurring entries for friends, grant day passes, or one-time keys for deliveries, all while having the power to receive video calls directly from your gate, ensuring you’re always connected, and always secure. Guests and service providers, your single SAGE registration transforms every visit into a swift, secure, and simple entry through any SAGE-enabled community.SAGE isn’t just access—it’s a portal to interconnected secure environments, beautifully simple and secure. Your key to seamless, secure experiences awaits.
My JEA
Manage your JEA utility account with ease. View and pay bills, track energy consumption, report outages, and update your information. Get quick assistance and sign up for paperless billing.
- View and pay bills
- Track utility consumption
- Report electric and water outages
- Update account information
- Request payment assistance
- Sign up for eBill paperless billing
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If you’re a JEA MyWay customer and want to manage your prepaid utilities account, search for “JEA MyWay” in your app store to download that app. My JEA makes it easier to do business with JEA and so much more. Whether you need to view and pay your bill, check your utility consumption, report electric and water outages, update your account information, or get help from our Customer Solutions team, My JEA helps you get it done so you can get on with your day. Easy Login: Sign in with the same credentials you use for your jea.com account. Don’t have an account? It’s easy to set one up, right on the app. View and Pay Your Bill: View your actual PDF bill and download if you need it. Pay your way with a bank account, debit/credit card, or mobile wallet. Check Your Consumption: View a graph of your electric and water usage with a temperature overlay. View full screen in landscape mode for even more detail. Sign Up for eBill Paperless Billing: You’re already going paperless with My JEA. Take the next step by signing up for eBill, right from your account profile. Request Payment Assistance: Need a little extra time to make a payment? Request a payment extension or payment arrangement and get an instant answer. Report Outages: View our Electric Outage Map in full screen mode. Report electric and water outages and get updates on restoration progress. Get Assistance: A single click will connect you by phone to JEA support. You can also get directions to our Customer Solutions Center and make an appointment online for faster service when you arrive. Update Your Contact Info: Need to update your billing address, email or phone number? Easily update your account profile inside the app. Future Enhancements: Be on the lookout for new features with your convenience in mind.
Screenshots
Verdict
The clearest difference is review sentiment: My JEA at 59% against Sage Systems's 15%. My JEA also leads on rating (4.9 vs 3.6) and ratings volume (7.5K vs 589). Sage Systems's advantage is update cadence (fortnightly vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My JEA holds the better App Store score, 4.9 against 3.6. That said, the two scores are not equally well evidenced: My JEA has 7.5K ratings behind it against 589, so its average is the more settled of the two. Written reviews point the same way: 15% of Sage Systems's written reviews are positive against 59% of My JEA's.
Sage Systems ships an update fortnightly, My JEA every 4 months. Both last shipped on October 30, 2026.
| Parameter | Sage Systems | My JEA |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (589 ratings) | 4.9 (7.5K ratings) — better |
| Positive reviews | 15.2% of reviews | 58.8% of reviews — better |
| Number of ratings | 589 | 7.5K — better |
| Update frequency | Fortnightly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 42 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | Ramco Protective | KUBRA Data Transfer |
Customer experience
Sage Systems
My JEA
User reviews
Sage Systems
From 589 App Store ratingsWhat we love
- 👍 Support team resolved issues
- 🚀 Pretty seamless onboarding
- 👍 Works well for granting access
- 👍 Freedom to control guest list
- 👍 Responsive and timely support
Room to improve
- 👎 Not user friendly
- 👎 Complicated personal information required
- 👎 Requires guests to download app
- 👎 Difficult to add/modify guest access
- 👎 Cannot change existing guest dates/times
My JEA
From 7.5K App Store ratingsWhat we love
- 👍 User-friendly interface
- 🚀 Seamless bill payment
- 💡 Outage map and usage reporting
- 👍 Convenient mobile experience
Room to improve
- 🐛 Login/payment issues
- 🤔 Unnecessary reminders for paid bills
- 🐛 App not working for some users
Bugs and requests
Sage Systems
Reported bugs
23 issues- App stuck in update loop
- Guest data lost on update
- Cannot send codes to foreign country numbers
- Not all days visible for selection in add guest screen
- ID photo capture issues
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- Update process is frustrating
- Login issues from China
- App crashes after signing in
- Cannot scroll up to press enter
- Cannot signup due to photo issue
- Signing up is almost impossible due to quirks
- ID photo upload issues
- App freezes when granting access
- QR code for gate doesn't work
- App doesn't work on smaller iPhones
- Buttons cut off on smaller iPhones
- Loading screen of death
- App doesn't allow signing up
- Cannot add vendors to guest list
- Gate arms do not work properly
- Not receiving email to load vehicles
- App jams up phone
- App doesn't work, doesn't let me scroll
Requested features
8 requests- Provide instructions, FAQ, or tutorials
- Remove expired guests automatically
- Allow sending access codes instead of app downloads
- Make time entry optional for one-time visitors
- Allow uploading existing ID photos
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- Generate codes from homeowner app for guests
- Support for gatherings and parties
- More features to make app more usable for residents
My JEA
Reported bugs
2 issues- Login screen errors
- Compatibility problems with older devices
Requested features
2 requests- Dark mode option
- Improved customer support for app issues
In-app purchases
Sage Systems
No in-app purchases
My JEA
No in-app purchases









