Diamond Residential vs Shellpoint
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Diamond Residential
Manage your mortgage conveniently from your smartphone. Monitor payments, view property values, and gain control over your home loan anytime, anywhere.
- Mortgage management
- Payment monitoring
- Property value trends
- Loan control
- Anytime, anywhere access
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- View and manage your mortgage anytime, anywhere with the Diamond Residential servicing app - Download the Diamond Residential servicing app to safely monitor your payments, view property values and trends, and gain complete control over your mortgage from the convenience of your smartphone
Shellpoint
Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.
- View loan account details
- Make one-time payments
- Schedule recurring payments
- Access statements and documents
- View recent account activity
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Shellpoint: Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more! Download the Shellpoint app to: - View a snapshot of your current loan, including account details, recent activity, and payment info. - Make a one-time payment, view pending payments, or schedule recurring payments. - Access statements and documents. Who is Shellpoint Mortgage Servicing? Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.
Screenshots
Verdict
The clearest difference is update cadence: Shellpoint at every 5 weeks against Diamond Residential's every 11 months. Shellpoint also leads on ratings volume (17K vs 31) and device support (3 vs 1). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Diamond Residential against 4.9 for Shellpoint. That said, the two scores are not equally well evidenced: Shellpoint has 17K ratings behind it against 31, so its average is the more settled of the two.
Diamond Residential ships an update every 11 months, Shellpoint every 5 weeks. The most recent releases landed on October 24, 2026 and October 26, 2026 respectively.
| Parameter | Diamond Residential | Shellpoint |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (31 ratings) | 4.9 (17K ratings) — better |
| Positive reviews | — | 54.5% of reviews |
| Number of ratings | 31 | 17K — better |
| Update frequency | Every 11 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 40 MB | 73 MB |
| Age rating | 17+ | 4+ |
| Developer | Diamond Residential Mortgage Corporation | Newrez LLC |
Customer experience
Diamond Residential
Shellpoint
Bugs and requests
Diamond Residential
Not enough reviews yet to summarise bugs or requests.
Shellpoint
Reported bugs
3 issues- Unable to access loan information
- Keyboard not working in app
- Login issues, unable to log in
Requested features
4 requests- Ability to set up and save multiple accounts
- Push notifications for due dates
- Clearer payment history breakdown
- Partial payment option
In-app purchases
Diamond Residential
No in-app purchases
Shellpoint
No in-app purchases
Questions
Is Diamond Residential free?
Is Shellpoint free?
Which has better reviews, Diamond Residential or Shellpoint?
Do Diamond Residential or Shellpoint have ads?
Which is updated more often, Diamond Residential or Shellpoint?
Other comparisons
