Van311 vs NorthMail
Price, ratings, monetisation and update history for both apps, side by side โ with what reviewers say about each.
Van311
Easily connect with the City of Vancouver for services and updates. Report maintenance issues like potholes or graffiti with location and photo details. Access online services and get emergency information conveniently.
- Request city services
- Report maintenance issues
- Geo-locate issues
- Add photos to reports
- Get emergency updates
- Access online services
Read full descriptionHide full description
Connect with the City of Vancouver anywhere, any time! Van311 lets you request a service, get emergency updates, or get quick access to our online services. Using this official City of Vancouver app, you can report City maintenance issues, such as potholes, graffiti, or burnt out street lights. It will geo-locate your location and give you the option to add a picture to help describe the issue. Have questions, a problem, or feedback? Reach out to us at van311.ca/contact-us.
NorthMail
This app offers secure and fast email access for existing users, featuring real-time notifications, easy email management, and integrated calendar and contacts. It prioritizes privacy with Canadian-hosted, encrypted data.
- Real-time email notifications
- Easy email reading and composing
- Integrated calendar management
- Synchronized contacts
- Canadian-hosted encrypted data
Read full descriptionHide full description
NorthMail โ Simple, Secure Email Access NorthMail provides fast, secure, and reliable email access exclusively for NorthMail users. Designed for simplicity and privacy, our app lets you effortlessly manage your emails, calendar, and contacts directly from your iPhone. Key Features: Real-time Notifications: Never miss an important email with instant push notifications. Easy Email Management: Quickly read, reply, and compose emails. Integrated Calendar: Effortlessly manage your schedule and appointments. Contacts Management: Keep your contacts synchronized and easily accessible. Privacy First: Your data is encrypted and secure, hosted exclusively in Canada. Please Note: To use this app, you must already have an account. Account creation is not available within the app.
Screenshots
Verdict
The clearest difference is review sentiment: NorthMail at 100% against Van311's 9%. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price ยท Rating ยท Positive reviews ยท Number of ratings ยท Update frequency ยท Ads ยท In-app purchases ยท Monetization ยท Best chart rank ยท Devices ยท Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Van311 ships an update every 7 months, NorthMail every 5 months. The most recent releases landed on October 2, 2026 and October 7, 2026 respectively.
| Parameter | Van311 | NorthMail |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 9.4% of reviews | 100.0% of reviews โ better |
| Update frequency | Every 7 months | Every 5 months โ better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod โ better | iPhone, iPad |
| Requires iOS | 15.1 โ better | 16.6 |
| Further details โ not scored | ||
| Size | 44 MB | 6 MB |
| Age rating | 4+ | 17+ |
| Developer | City of Vancouver | 9387-6084 Quebec Inc |
Customer experience
Van311
NorthMail
In-app purchases
Van311
No in-app purchases
NorthMail
No in-app purchases









