SuperOps vs WIP

The SuperOps mobile app has everything you need to manage IT operations on the go. Stay in control of your clients' and users' devices from anywhere — whether you're commuting, working onsite, or simply AFK. Here's what MSPs and IT teams can do with the SuperOps mobile app: Create, view, update, reply to, and close tickets Manage and create projects, tasks, and milestones Initiate remote sessions to troubleshoot issues, run scripts for remediation, and resolve alerts Log time accurately on the fly when working onsite View granular asset, client, and user details [:mav: 1.5.2]

WIP (Workforce Intelligence Platform) is the complete workforce management solution for companies that deploy personnel across projects, job sites, and client locations. Whether you manage field crews, construction teams, healthcare staff, hospitality workers, security officers, or any distributed workforce — WIP gives you full control from your phone. KEY FEATURES: Personnel Management • Complete personnel profiles with qualifications, credentials, and availability • AI-powered resume parsing and credential extraction • Qualification engine to match personnel to positions • Compliance tracking with automatic expiration alerts Assignments & Scheduling • Create and manage assignments with rotation schedules • Calendar view of all deployments • Client and site management • Daily logs and job reports Timesheets & Expenses • Hourly and day-rate timesheet entry • Monthly or weekly timesheet periods • AI-powered receipt scanning for expense reports • Multi-step approval workflows • Export for payroll processing Invoicing & Financial • Generate invoices from approved timesheets • PDF invoice generation and email delivery • Revenue tracking and margin analysis • Multiple currency and exchange rate support Credentials & Compliance • Track certifications, licenses, and training records • Automatic expiration alerts (30, 14, 7 days) • Bulk credential import with AI extraction • Industry-specific compliance requirements Communication • In-app messaging between staff and personnel • Group conversations • Push notifications for assignments, approvals, and alerts • Email notifications with branded templates Works Offline • Continue working without internet connection • Timesheets, expenses, and daily logs sync when you reconnect • Cached data available for viewing offline • Automatic background sync Multi-Tenant & Multi-Industry • Supports any industry — construction, healthcare, hospitality, aviation, security, education, maritime, industrial, staffing, and more • Customizable terminology per organization • Role-based access control • Division-level data isolation • Reseller white-labeling Enterprise Security • Microsoft Azure AD & Google Workspace SSO • Biometric authentication (Face ID / Fingerprint) • Bank-grade encryption for sensitive data (AWS KMS) • SOC 2 compliant infrastructure • Complete audit trail Built by TEAM IT Services for organizations that need reliable workforce deployment, credential management, and operational intelligence — from the office or the field.