Comparison

Narwal vs PetSnowy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Narwal

Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.

Highlights
  • Remote control and monitoring
  • Multiple cleaning modes
  • Customized cleaning plans
  • Spot cleaning functionality
  • Map management with no-go zones
  • Customized cleaning reports
Features
Read full description

The Narwal app allows you to control the Narwal robots remotely, view its working status anytime you want, from anywhere you are. Using this app, you can unlock the more advanced functions of Narwal! [Multiple Cleaning Modes] Narwal is equipped with 5 cleaning modes, including Freo Mode, Vacuum and Mop, Vacuum then Mop, so that you can choose the one that suits your floor the best. [Customized Cleaning Plans] Long story short, you can customize in any way you want! You get to decide the cleaning sequence, frequency, even the mopping pressure and moisture of the robot via this app, so that you can get the most flawless floor in just one click! [Spot Cleaning] Only one specific area is dirty? You can select that one place on the app, and Freo will head out to clean! [Map Management] Merge and divide rooms as you want! You can even set no-go zones to make sure Freo doesn't intrude! [Customized Cleaning Reports] At the end of each cleaning plan, you can see how Freo made your floor spotless through a customized and engaging short video!

About

PetSnowy

Manage your smart pet devices with this app. It allows you to add, monitor, and adjust settings for your connected pet products, offering a streamlined daily experience. You can also browse and buy new items from the integrated shop.

Highlights
  • Add and manage smart pet devices
  • Check device status
  • Adjust common device settings
  • Browse and purchase PetSnowy products
  • Remote feeding feature
  • Child lock feature
Features
Read full description

PetSnowy helps you manage your PetSnowy smart pet devices. You can add and manage devices, check device status, adjust common settings, and enjoy a smoother daily experience. The app also includes a shop where you can browse and purchase PetSnowy products.

Screenshots

Narwal4 screens
PetSnowy4 screens

Verdict

The call

The clearest difference is rating: Narwal at 3.7 against PetSnowy's 3.0. Narwal also leads on review sentiment (42% vs 13%) and ratings volume (635 vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Narwal holds the better App Store score, 3.7 against 3.0. That said, the two scores are not equally well evidenced: Narwal has 635 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 42% of Narwal's written reviews are positive against 13% of PetSnowy's.

UpkeepUpdate frequency

Narwal ships an update every 2 weeks, PetSnowy monthly. Both last shipped on November 7, 2026.

Scorecard3 real differences · 7 level
Narwal versus PetSnowy: the parameters behind the verdict, then further details
ParameterNarwalPetSnowy
PriceFreeFree
Rating3.7 (635 ratings) — better3.0 (5 ratings)
Positive reviews41.7% of reviews — better13.3% of reviews
Number of ratings635 — better5
Update frequencyEvery 2 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod, Apple WatchiPhone, iPad, iPod
Requires iOS15.115.0 — better
Further details — not scored
Size323 MB181 MB
Age rating4+4+
DeveloperYunjing Intelligence Innovation (Shenzhen) Co., Ltd.Petsnowy Inc.

Customer experience

Narwal

All ratings632 ratings
Positive64.7%
Neutral5.5%
Negative29.7%
Written reviews386 reviews
Positive41.7%
Neutral9.6%
Negative48.7%

PetSnowy

Written reviews143 reviews
Positive13.3%
Neutral11.2%
Negative75.5%

User reviews

Narwal

From 635 App Store ratings

What we love

  • 🚀 Great machine, easy to operate
  • 👍 Dependable and helps with allergies
  • 💡 Excellent app and device
  • 👍 Fantastic cleaning performance
  • 👍 Seamless on hardwood and carpets

Room to improve

  • 🐛 Mapping and room splitting issues
  • 🐛 Connectivity problems with app
  • 🐛 Buggy and unstable app
  • 🐛 Difficult to use app interface
  • 🐛 Lack of push notifications and status updates

PetSnowy

From 5 App Store ratings

What we love

  • 🚀 Easy setup
  • 👍 Helpful customer service
  • 🚀 Remote feeding feature
  • 👍 Child lock feature

Room to improve

  • 🐛 Connectivity issues
  • 🐛 Unreliable app performance
  • 🐛 Buggy and glitchy app
  • 🐛 Confusing user interface
  • 🐛 Inconsistent data tracking

Bugs and requests

Narwal

Reported bugs

6 issues
  • App crashes and freezes
  • Connectivity issues between app and robot
  • Mapping errors and inability to edit maps
  • Unreliable scheduling and cleaning tasks
  • Unexpected robot behavior and getting stuck
Show 1 more
  • Compatibility issues with newer iOS versions

Requested features

7 requests
  • Ability to split rooms and create custom zones
  • Improved mapping and room editing features
  • More scheduling options (e.g., every 2 weeks, monthly)
  • Integration with voice assistants
  • Ability to order replacement parts directly from the app
Show 2 more
  • Improved notification system and status updates
  • Easier access to maintenance information and reminders

PetSnowy

Reported bugs

5 issues
  • App frequently disconnects from devices
  • App fails to add or recognize devices
  • App displays incorrect or outdated information
  • App has login and authentication issues
  • App has network connectivity problems

Requested features

6 requests
  • Allow 12-hour clock format
  • Add more customization options for notifications
  • Improve app stability and reliability
  • Provide better data visualization and reporting
  • Add option to reset litter level
Show 1 more
  • Improve app responsiveness and load times

In-app purchases

None

Narwal

No in-app purchases

None

PetSnowy

No in-app purchases

Questions

Is Narwal free?
Narwal is free to download, with no in-app purchases.
Is PetSnowy free?
PetSnowy is free to download, with no in-app purchases.
Which has better reviews, Narwal or PetSnowy?
Narwal is rated higher. Narwal averages 3.7 out of 5 from 635 ratings, while PetSnowy averages 3.0 from 5 ratings.
Do Narwal or PetSnowy have ads?
Neither Narwal nor PetSnowy shows ads.
Which is updated more often, Narwal or PetSnowy?
Narwal ships an update every 2 weeks, and PetSnowy monthly. Most recently, Narwal was updated on November 7, 2026 and PetSnowy on November 7, 2026.

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