Maqsam vs J‎awda‎

Maqsam is the customer service software built for the Arab world. We help Arabia’s most loved businesses transform everyday customer service into meaningful, delightful experiences that drive loyalty and trust. At the heart of Maqsam is our Arabic-first AI agent, designed to understand the nuances of the region’s dialects, cultures, and customers. Integrated seamlessly into our customer service software, it empowers teams to connect, listen, and deliver support 24/7, combining the reliability of automation with the clarity and reassurance of human understanding. Maqsam was built to be easy to adopt and effortless to grow with, backed by a support that listens first and responds with clarity. By pairing proven technologies with a deep understanding of the Arab market, we help businesses evolve from manual work to fully automated service and outreach, scaling with confidence while keeping every customer interaction personal and memorable.

Jawda is a digital platform for managing elevator inspection services. It allows customers to request elevator inspections, track their requests, and access inspection reports and certificates electronically. With Jawda, you can: • Create a new elevator inspection request. • Add building and elevator information. • Select the building location using an interactive map. • Choose the requested inspection date. • Track the status of your inspection requests. • View request details and associated elevators. • View inspection results and reports. • Access issued inspection certificates electronically. • Manage your personal information and addresses. • Receive notifications related to your inspection requests. Jawda aims to simplify the process of requesting and following up on elevator inspections while providing an organized digital experience for accessing inspection results, reports, and certificates.