TernioF9 vs CTM Phone
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TernioF9
This app provides users with comprehensive control over their Five9 contact center operations directly from their mobile devices. It offers a convenient way to manage communications and connectivity on the go.
- Contact center control
- Communications management
- Connectivity features
- Mobile accessibility
- Five9 integration
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The TSFive9 gives users complete Five9 contact center control at their fingertips.
CTM Phone
This business communication tool enables teams to manage calls, texts, and voicemails on the go. It provides conversation context and history, allowing users to add notes and tags during interactions. Requires an active CallTrackingMetrics account.
- Handle inbound/outbound calls
- Send/receive text messages
- Push notifications for new communications
- View contact details and activity history
- Add notes and tags during calls
- Review call recordings and voicemails
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CTM Phone is the mobile softphone for teams using CTM. It keeps agents connected to calls, texts, and voicemails on the go, with the context of every conversation captured in your CTM account. Handle conversations from anywhere: • Answer and place inbound and outbound calls using your CTM tracking numbers • Send and receive text messages with customers and leads • Get push notifications for new calls, texts, and voicemails • See which number or campaign a contact is responding to See the history behind every call: • View contact details, notes, tags, and recent activity • Quickly scan activity that started from calls, texts, forms, and website chats recorded in CTM • Add notes and tags while you’re on the call to keep the team in sync • Review recordings and voicemails so you can follow up confidently CTM Phone is a companion to the CallTrackingMetrics web app. Admin features such as configuration, reporting, routing rules, and form or chat setup are managed in the web interface. An active CallTrackingMetrics account on a supported plan is required.
Screenshots
Verdict
The clearest difference is review sentiment: CTM Phone at 33% against TernioF9's 0%. CTM Phone also leads on rating (3.7 vs 3.3) and update cadence (weekly vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CTM Phone holds the better App Store score, 3.7 against 3.3. That said, the two scores are not equally well evidenced: CTM Phone has 31 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 0% of TernioF9's written reviews are positive against 33% of CTM Phone's.
TernioF9 ships an update monthly, CTM Phone weekly. The most recent releases landed on October 13, 2026 and October 14, 2026 respectively.
| Parameter | TernioF9 | CTM Phone |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (6 ratings) | 3.7 (31 ratings) — better |
| Positive reviews | 0.0% of reviews | 33.3% of reviews — better |
| Number of ratings | 6 | 31 — better |
| Update frequency | Monthly | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 39 MB | 62 MB |
| Age rating | 4+ | 4+ |
| Developer | Ternio | CallTrackingMetrics |
Customer experience
TernioF9
CTM Phone
In-app purchases
TernioF9
No in-app purchases
CTM Phone
No in-app purchases
