Comparison

Close CRM vs BackUnbroken

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Close CRM

Manage your sales pipeline and communicate with leads on the go. This app allows you to make calls, send texts, and emails directly from your device, with AI-powered call transcription and summarization. Stay organized with quick note-taking and task management.

Highlights
  • Direct communication with leads
  • AI-powered call transcription
  • Lead and contact detail access
  • Activity feed for context
  • Quick data entry and task management
  • Push notifications for updates
Features
Read full description

See why the world's fastest scaling sales teams trust Close as their CRM. With lightning-fast onboarding, free migrations, and a remarkable Support team––sales reps and leaders alike love using Close. What you'll experience with Close's mobile app: Easily communicate with prospects and customers Keep your Leads warm when you stay in touch––even while away from your desk. Increase the effectiveness of your sales cadences when you take + place calls, reply to texts, and email directly from the Close mobile app. Close will even send you push notifications of new texts, missed calls, and voicemails. Never take notes again Close’s AI-powered Call Assistant add-on automatically transcribes and summarizes every phone call––whether you’re talking to prospects on the desktop or mobile apps. Focus on the conversation at hand while Close generates an accurate, searchable summary of your call. Get context quickly on the go Easily see Lead and Contact details like addresses, Custom Fields, and Contact info. Freshen up on recent communications on the Lead Activity Feed before you meet with a prospect. Quickly add new data or Tasks Add Notes, update Opportunities, and manage your Tasks from your mobile device. A Close account is required to use Close CRM for iOS. About Close: We're a bootstrapped, profitable, 100% remote team of thoughtful humans who value autonomy and impact. We're eager to make a product our customers fall in love with over and over again. Today, we have 90+ team members from around the world—supporting and coaching thousands of customers to grow every single day.

About

BackUnbroken

This app offers a comprehensive solution for back pain rehabilitation and performance enhancement, accessible directly from your mobile device. It provides tools and guidance to help users manage and improve their back health.

Highlights
  • Back pain rehabilitation programs
  • Performance enhancement exercises
  • Mobile accessibility
  • Guided workouts
  • Health tracking
Read full description

Inside the BackUnbroken App, you can: Access all of your videos in one easy to use app Receive push notifications with the latest news and updates Access to all of your videos without having to remember your password Save your favorite posts so you can quickly find them later END USER LICENSE AGREEMENT https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Screenshots

Close CRM4 screens
BackUnbroken4 screens

Verdict

The call

The clearest difference is review sentiment: BackUnbroken at 100% against Close CRM's 36%. BackUnbroken also leads on rating (5.0 vs 3.5). Close CRM's advantage is ratings volume (51 vs 10). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BackUnbroken holds the better App Store score, 5.0 against 3.5. That said, the two scores are not equally well evidenced: Close CRM has 51 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 36% of Close CRM's written reviews are positive against 100% of BackUnbroken's.

UpkeepUpdate frequency

Close CRM ships an update every 4 weeks, BackUnbroken every 5 weeks. The most recent releases landed on October 12, 2026 and October 4, 2026 respectively.

Scorecard3 real differences · 7 level
Close CRM versus BackUnbroken: the parameters behind the verdict, then further details
ParameterClose CRMBackUnbroken
PriceFreeFree
Rating3.5 (51 ratings)5.0 (10 ratings) — better
Positive reviews36.4% of reviews100.0% of reviews — better
Number of ratings51 — better10
Update frequencyEvery 4 weeks — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.1 — better16.6
Further details — not scored
Size29 MB50 MB
Age rating4+4+
DeveloperElastic IncBackUnbroken Program LLC

Customer experience

Close CRM

All ratings51 ratings
Positive54.9%
Neutral9.8%
Negative35.3%
Written reviews44 reviews
Positive36.4%
Neutral9.1%
Negative54.5%

BackUnbroken

All ratings10 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews4 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Close CRM

Reported bugs

26 issues
  • App is slow and glitchy
  • App crashes
  • 30 min delays
  • App is laggy
  • No full screen capability on iPad
Show 21 more
  • App is super laggy and does not respond well
  • App is super laggy and does not function well
  • Calls glitchy, skips on outgoing calls
  • Texting feature doesn't load
  • SMS/email part of inbox doesn't work
  • Error messages when linking with chat gbt
  • App is consistently glitchy and weird
  • Infinite loop when accessing lead details
  • Search function constantly freezes and crashes
  • Search function not searching at all
  • Edit email feature does not open saved email
  • App doesn't load on iPhone 14 pro iOS 17
  • Close app won't load or open
  • App crashes every 2 min
  • Takes forever to load anything
  • Lag when scrolling
  • Creates duplicate texts
  • Returns to Inbox all the time
  • Doesn't load after search and click
  • Crashes everytime user opens a lead
  • Takes forever to lead

Requested features

15 requests
  • Invest in building proper mobile apps
  • Optimize for mobile/iPad
  • Full-size version for iPad
  • Add missing features to mobile app
  • Fix telephony usage issues
Show 10 more
  • Fix texting feature
  • Fix edit emails feature
  • Add support for chat GPT feature
  • Improve UI/UX for mobile app
  • Roll back phone calls feature until option to disable
  • Fix bugs in desktop app
  • Make app fluid and less laggy
  • Fix infinite loop bug
  • Fix search function freezing/crashing
  • Fix app not loading after search and click

BackUnbroken

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Close CRM

No in-app purchases

None

BackUnbroken

No in-app purchases

Questions

Is Close CRM free?
Close CRM is free to download, with no in-app purchases.
Is BackUnbroken free?
BackUnbroken is free to download, with no in-app purchases.
Which has better reviews, Close CRM or BackUnbroken?
BackUnbroken is rated higher. Close CRM averages 3.5 out of 5 from 51 ratings, while BackUnbroken averages 5.0 from 10 ratings.
Do Close CRM or BackUnbroken have ads?
Neither Close CRM nor BackUnbroken shows ads.
Which is updated more often, Close CRM or BackUnbroken?
Close CRM ships an update every 4 weeks, and BackUnbroken every 5 weeks. Most recently, Close CRM was updated on October 12, 2026 and BackUnbroken on October 4, 2026.

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