Comparison

Close CRM vs Volume Reach

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Close CRM

Manage your sales pipeline and communicate with leads on the go. This app allows you to make calls, send texts, and emails directly from your device, with AI-powered call transcription and summarization. Stay organized with quick note-taking and task management.

Highlights
  • Direct communication with leads
  • AI-powered call transcription
  • Lead and contact detail access
  • Activity feed for context
  • Quick data entry and task management
  • Push notifications for updates
Features
Read full description

See why the world's fastest scaling sales teams trust Close as their CRM. With lightning-fast onboarding, free migrations, and a remarkable Support team––sales reps and leaders alike love using Close. What you'll experience with Close's mobile app: Easily communicate with prospects and customers Keep your Leads warm when you stay in touch––even while away from your desk. Increase the effectiveness of your sales cadences when you take + place calls, reply to texts, and email directly from the Close mobile app. Close will even send you push notifications of new texts, missed calls, and voicemails. Never take notes again Close’s AI-powered Call Assistant add-on automatically transcribes and summarizes every phone call––whether you’re talking to prospects on the desktop or mobile apps. Focus on the conversation at hand while Close generates an accurate, searchable summary of your call. Get context quickly on the go Easily see Lead and Contact details like addresses, Custom Fields, and Contact info. Freshen up on recent communications on the Lead Activity Feed before you meet with a prospect. Quickly add new data or Tasks Add Notes, update Opportunities, and manage your Tasks from your mobile device. A Close account is required to use Close CRM for iOS. About Close: We're a bootstrapped, profitable, 100% remote team of thoughtful humans who value autonomy and impact. We're eager to make a product our customers fall in love with over and over again. Today, we have 90+ team members from around the world—supporting and coaching thousands of customers to grow every single day.

About

Volume Reach

Manage all your real estate SMS conversations in one place. Get instant notifications for replies, prioritize hot leads, and respond confidently from anywhere. Built for compliant messaging with business numbers.

Highlights
  • Unified SMS inbox
  • Real-time push notifications
  • Lead prioritization filters
  • Search conversations
  • Mark lead outcomes
  • Send photos (MMS)
  • AI auto-reply control
Read full description

Volume Reach SMS puts your real estate text conversations in your pocket. It's the mobile companion to the Volume Reach platform — every conversation with your leads, ready to triage and answer from anywhere. STAY ON TOP OF EVERY REPLY • One inbox for all your SMS conversations • Push notifications the moment a lead texts back • Filters that surface what matters: hot leads, unread, replied, and needs-attention • Search any conversation by name, address, or phone number CLOSE THE LOOP ON HOT LEADS • Mark outcomes in one tap: Opportunity, Appointment set, Not interested, or Wrong person • Hot leads flow straight into your pipeline on the web dashboard • Mark conversations unread to come back to them later REPLY WITH CONFIDENCE • Always see exactly which number you're texting — the app smart-selects whoever texted you last • Send photos (MMS) as well as texts • See when AI auto-reply is handling a conversation, and switch it on or off per conversation BUILT FOR COMPLIANT MESSAGING Volume Reach messages through carrier-registered business numbers (A2P 10DLC and verified toll-free), automatically honors opt-out requests, and respects quiet hours in each contact's local time zone.

Screenshots

Close CRM4 screens
Volume Reach4 screens

Verdict

The call

The clearest difference is review sentiment: Volume Reach at 100% against Close CRM's 36%. Volume Reach also leads on rating (5.0 vs 3.5) and update cadence (every 4 days vs every 4 weeks). Close CRM's advantage is ratings volume (52 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Volume Reach holds the better App Store score, 5.0 against 3.5. That said, the two scores are not equally well evidenced: Close CRM has 52 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 36% of Close CRM's written reviews are positive against 100% of Volume Reach's.

UpkeepUpdate frequency

Close CRM ships an update every 4 weeks, Volume Reach every 4 days. The most recent releases landed on October 21, 2026 and October 25, 2026 respectively.

Scorecard4 real differences · 6 level
Close CRM versus Volume Reach: the parameters behind the verdict, then further details
ParameterClose CRMVolume Reach
PriceFreeFree
Rating3.5 (52 ratings)5.0 (3 ratings) — better
Positive reviews36.4% of reviews100.0% of reviews — better
Number of ratings52 — better3
Update frequencyEvery 4 weeksEvery 4 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod — betteriPhone
Requires iOS15.1 — better16.4
Further details — not scored
Size28 MB58 MB
Age rating4+4+
DeveloperElastic IncSun City Systems LLC

Customer experience

Close CRM

All ratings52 ratings
Positive53.8%
Neutral9.6%
Negative36.5%
Written reviews44 reviews
Positive36.4%
Neutral9.1%
Negative54.5%

Volume Reach

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Close CRM

Reported bugs

26 issues
  • App is slow and glitchy
  • App crashes
  • 30 min delays
  • App is laggy
  • No full screen capability on iPad
Show 21 more
  • App is super laggy and does not respond well
  • App is super laggy and does not function well
  • Calls glitchy, skips on outgoing calls
  • Texting feature doesn't load
  • SMS/email part of inbox doesn't work
  • Error messages when linking with chat gbt
  • App is consistently glitchy and weird
  • Infinite loop when accessing lead details
  • Search function constantly freezes and crashes
  • Search function not searching at all
  • Edit email feature does not open saved email
  • App doesn't load on iPhone 14 pro iOS 17
  • Close app won't load or open
  • App crashes every 2 min
  • Takes forever to load anything
  • Lag when scrolling
  • Creates duplicate texts
  • Returns to Inbox all the time
  • Doesn't load after search and click
  • Crashes everytime user opens a lead
  • Takes forever to lead

Requested features

15 requests
  • Invest in building proper mobile apps
  • Optimize for mobile/iPad
  • Full-size version for iPad
  • Add missing features to mobile app
  • Fix telephony usage issues
Show 10 more
  • Fix texting feature
  • Fix edit emails feature
  • Add support for chat GPT feature
  • Improve UI/UX for mobile app
  • Roll back phone calls feature until option to disable
  • Fix bugs in desktop app
  • Make app fluid and less laggy
  • Fix infinite loop bug
  • Fix search function freezing/crashing
  • Fix app not loading after search and click

Volume Reach

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Close CRM

No in-app purchases

None

Volume Reach

No in-app purchases

Questions

Is Close CRM free?
Close CRM is free to download, with no in-app purchases.
Is Volume Reach free?
Volume Reach is free to download, with no in-app purchases.
Which has better reviews, Close CRM or Volume Reach?
Volume Reach is rated higher. Close CRM averages 3.5 out of 5 from 52 ratings, while Volume Reach averages 5.0 from 3 ratings.
Do Close CRM or Volume Reach have ads?
Neither Close CRM nor Volume Reach shows ads.
Which is updated more often, Close CRM or Volume Reach?
Close CRM ships an update every 4 weeks, and Volume Reach every 4 days. Most recently, Close CRM was updated on October 21, 2026 and Volume Reach on October 25, 2026.

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