R vs ConnectWise Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
R
Monitor your network health and manage IT systems on the go. Access alarms, agent status, and tickets instantly from your mobile device. Ideal for small businesses and managed service providers.
- Access Alarms, Agents, and Tickets
- Push Notifications
- Landscape and Portrait Mode Support
- Toggle Grouping for Records
- Network Health Overview
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The R-U-ON application gives you quick access to your R-U-ON Alarms, Agent Status and Tickets. Get an instant overview of your network health directly from your iPhone or iPod Touch. R-U-ON is a SaaS IT management platform delivering a complete and very cool monitoring solution for Small Business and MSPs. FEATURES - Access to Alarms, Agents and Tickets - Push Notification - Support for both landscape and portrait modes. - Toggle grouping for each record type individually (System Preferences). Pleasant Monitoring!
ConnectWise Mobile
This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.
- View agenda at a glance
- Update ticket status
- Add ticket notes
- Submit expenses
- User-friendly interface
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The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.
Screenshots
Verdict
The clearest difference is review sentiment: R at 100% against ConnectWise Mobile's 7%. ConnectWise Mobile's advantage is rating (3.9 vs 3.2) and update cadence (every 2 months vs every 14 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ConnectWise Mobile holds the better App Store score, 3.9 against 3.2. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 38, so its average is the more settled of the two. Written reviews complicate that: 100% of R's written reviews are positive against 7% of ConnectWise Mobile's, so the app with the better star average is not the one people write more warmly about.
R ships an update every 14 months, ConnectWise Mobile every 2 months. The most recent releases landed on October 7, 2026 and October 15, 2026 respectively.
| Parameter | R | ConnectWise Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (38 ratings) | 3.9 (3.3K ratings) — better |
| Positive reviews | 100.0% of reviews — better | 7.4% of reviews |
| Number of ratings | 38 | 3.3K — better |
| Update frequency | Every 14 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 7 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | R-U-ON | ConnectWise |
Customer experience
R
ConnectWise Mobile
Bugs and requests
R
Not enough reviews yet to summarise bugs or requests.
ConnectWise Mobile
Reported bugs
4 issues- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently
Requested features
6 requests- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets
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- Add ability to assign self to tickets
In-app purchases
R
No in-app purchases
ConnectWise Mobile
No in-app purchases
