Comparison

Westpac vs Hostplus

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Westpac

Manage your finances with a secure and smart banking application. It offers tools for everyday banking, money management, and insights to boost your financial confidence. Seamlessly switch between personal and business accounts.

Highlights
  • Secure banking
  • Smart tools
  • Money management
  • Financial insights
  • Personal and business banking
  • Easy payments
Features
Read full description

Make the most of your money with the Westpac App. Secure, smart, and packed with handy tools for everyday banking. With the latest security features and payments made simple, you can bank with confidence. You'll also have access to money management tools and insights, designed to make it easier to plan, keep track of things and increase your money confidence. Business banking? Switch seamlessly from personal to business banking in the App, so you can manage your money in one place. Things you should know: Read the Westpac Online Banking Terms and Conditions at westpac.com.au/westpacliveterms before making a decision and consider whether the product is right for you. Apple, the Apple logo, Apple Pay, Apple Watch and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. ©Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.

About

Hostplus

Manage your superannuation and insurance on the go. Check your balance, track contributions, and access useful features securely. Designed for existing members, it offers a simple and intuitive experience.

Highlights
  • Check account balance
  • Track contributions
  • View insurance details
  • Secure login (PIN, Touch ID, Face ID)
  • Simple and easy to understand
Features
Read full description

At Hostplus, we pride ourselves on being uncomplicated. We make sure everything we do is simple to understand and full of only useful things. Our app is no exception. Check your balance, track your contributions, view your insurance and more with the Hostplus app. Getting started - This app is for Hostplus super members. If you don’t have an account with us, you can join online at hostplus.com.au - To make sure you’re using the latest features, please make sure your automatic updates are switched on. Logging in - Login easily with a PIN, Touch ID, or Face ID for secure access to your information on the go.

Screenshots

Westpac4 screens
Hostplus4 screens

Verdict

The call

The clearest difference is ads: Hostplus at none against Westpac's shown. Hostplus also leads on monetization model (free vs free with in-app purchases) and rating (4.9 vs 4.6). Westpac's advantage is update cadence (fortnightly vs every 2 months) and ratings volume (355 vs 80). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Hostplus holds the better App Store score, 4.9 against 4.6. Both are backed by a comparable volume of ratings — 355 and 80 respectively. Written reviews point the same way: 33% of Westpac's written reviews are positive against 49% of Hostplus's.

UpkeepUpdate frequency

Westpac ships an update fortnightly, Hostplus every 2 months. Both last shipped on October 1, 2026.

Scorecard6 real differences · 4 level
Westpac versus Hostplus: the parameters behind the verdict, then further details
ParameterWestpacHostplus
PriceFreeFree
Rating4.6 (355 ratings)4.9 (80 ratings) — better
Positive reviews33.4% of reviews49.2% of reviews — better
Number of ratings355 — better80
Update frequencyFortnightly — betterEvery 2 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size265 MB30 MB
Age rating4+4+
DeveloperWestpac Banking CorporationHOSTPLUS Super

Customer experience

Westpac

All ratings355 ratings
Positive91.0%
Neutral3.1%
Negative5.9%
Written reviews656 reviews
Positive33.4%
Neutral10.8%
Negative55.8%

Hostplus

All ratings80 ratings
Positive98.8%
Neutral0.0%
Negative1.3%
Written reviews181 reviews
Positive49.2%
Neutral8.8%
Negative42.0%

User reviews

Westpac

From 355 App Store ratings

What we love

  • 🚀 Quick and efficient
  • 🔒 Secure banking
  • 👍 User-friendly interface
  • 💡 Convenient features like cardless cash withdrawals

Room to improve

  • 🐛 Crashes and freezes
  • 🔑 Login issues due to customer ID format limitations
  • 🕰️ Slow performance and loading times
  • 🤖 Unreliable chatbot/virtual assistant
  • 💤 Frequent log-outs and loss of saved login details

Hostplus

From 80 App Store ratings

What we love

  • 👍 Easy to use and navigate interface
  • 📱 Clean, modern, and intuitive design
  • ⚡ Quick access to balance and account information
  • 📊 Helpful graphs and visual balance tracking
  • 🔔 Real-time balance update notifications

Room to improve

  • 🐛 Frequent app crashes and errors
  • ⏱️ Slow loading times and laggy performance
  • 🔄 Frequent maintenance windows and downtime
  • ❌ Login failures and authentication issues
  • 📉 Real-time balance updates degraded to 1-2 days

Bugs and requests

Westpac

Reported bugs

4 issues
  • Inability to log in due to customer ID format issues
  • Transactions not displaying correctly or in the right order
  • Repeated crashes and freezes, especially after updates
  • Quick balance feature not working reliably

Requested features

5 requests
  • Dark mode option
  • Improved transaction history and budgeting tools
  • Support for Apple Pay and other mobile payment options
  • Better notification system for account activity
  • Ability to customize app layout and features

Hostplus

Reported bugs

14 issues
  • App stuck on loading screen after PIN entry
  • Login button unresponsive after recent updates
  • Error 122: Minimum security requirements violation
  • Unexpected error messages preventing app access
  • Session timeout during password recovery
Show 9 more
  • App forgets login details after updates
  • Error 115: Cannot connect to ChoicePlus
  • Blue screen with no content displayed
  • Facial recognition reverting to PIN without reason
  • App requires update but no update available
  • Push notifications with test messages appearing
  • Continue button not responding during login
  • Extended maintenance periods (14+ hours)
  • App crashes after new updates

Requested features

13 requests
  • Historical balance tracking by specific dates
  • Financial year earnings breakdown (not just 12 months)
  • Better graphs and detailed performance analysis
  • Investment switching capability on app
  • Two-factor authentication via authenticator app
Show 8 more
  • More detailed asset allocation information
  • Download statements functionality
  • Advanced calculators and financial tools
  • Swap function for investments
  • Better iPad optimization and landscape mode
  • Ability to view investment returns and drill-down analysis
  • Performance reports accessible on app
  • Larger margin options for trading orders

In-app purchases

None

Westpac

No in-app purchases

None

Hostplus

No in-app purchases

Questions

Is Westpac free?
Westpac is free to download, with no in-app purchases.
Is Hostplus free?
Hostplus is free to download, with no in-app purchases.
Which has better reviews, Westpac or Hostplus?
Hostplus is rated higher. Westpac averages 4.6 out of 5 from 355 ratings, while Hostplus averages 4.9 from 80 ratings.
Do Westpac or Hostplus have ads?
Westpac shows ads; Hostplus does not.
Which is updated more often, Westpac or Hostplus?
Westpac ships an update fortnightly, and Hostplus every 2 months. Most recently, Westpac was updated on October 1, 2026 and Hostplus on October 1, 2026.

Other comparisons