Westpac vs HUB24
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Westpac
Manage your finances with a secure and smart banking application. It offers tools for everyday banking, money management, and insights to boost your financial confidence. Seamlessly switch between personal and business accounts.
- Secure banking
- Smart tools
- Money management
- Financial insights
- Personal and business banking
- Easy payments
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Are you banking with the best app in town? Australia’s Best Banking App three years running* - secure, smart, and packed with handy tools for everyday banking. With the latest security features and payments made simple, you can bank with confidence. You'll also have access to money management tools and insights, designed to make it easier to plan, keep track of things and increase your money confidence. Business banking? Switch seamlessly from personal to business banking in the App, so you can manage your money in one place. Things you should know: *This claim is based on The Forrester Digital Experience Review™ of 4 Australian mobile banking apps in Q3 2025. Read the Westpac Online Banking Terms and Conditions at westpac.com.au/westpacliveterms before making a decision and consider whether the product is right for you. Apple, the Apple logo, Apple Pay, Apple Watch and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. ©Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.
HUB24
This app provides on-the-go access to your financial accounts. Advisers can manage client portfolios, transact, and download reports. Clients can view account snapshots, performance, and download statements.
- Full platform functionality for advisers
- Transact on client accounts
- Download reports and statements
- Check FUM and performance
- View asset valuations
- Account snapshot for clients
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Welcome to HUB24 your mobile app connecting you to your account on the go. Simply login with your ID and password. HUB24 for advisers: • Access full platform functionality, including the ability to transact on your clients’ accounts • Download reports (including client statements) • Check FUM, fee inflows, managed portfolio performance, important notifications, up to date asset values, client contact details and much more HUB24 for clients: • Access a snapshot of your account • Check portfolio performance and asset valuations • Download your statements • Stay up to date with important notifications
Screenshots
Verdict
The clearest difference is ads: HUB24 at none against Westpac's shown. HUB24 also leads on monetization model (free vs free with in-app purchases) and iOS requirement (10.0 vs 16.0). Westpac's advantage is review sentiment (33% vs 2%) and update cadence (fortnightly vs every 6 months). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Westpac ships an update fortnightly, HUB24 every 6 months. Both last shipped on September 23, 2026.
| Parameter | Westpac | HUB24 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (343 ratings) — better | — |
| Positive reviews | 33.2% of reviews — better | 1.9% of reviews |
| Number of ratings | 343 — better | — |
| Update frequency | Fortnightly — better | Every 6 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 247 MB | 0 MB |
| Age rating | 4+ | 4+ |
| Developer | Westpac Banking Corporation | Hub24 Pty Ltd |
Customer experience
Westpac
HUB24
User reviews
Westpac
From 343 App Store ratingsWhat we love
- 🚀 Quick and efficient
- 🔒 Secure banking
- 👍 User-friendly interface
- 💡 Convenient features like cardless cash withdrawals
Room to improve
- 🐛 Crashes and freezes
- 🔑 Login issues due to customer ID format limitations
- 🕰️ Slow performance and loading times
- 🤖 Unreliable chatbot/virtual assistant
- 💤 Frequent log-outs and loss of saved login details
HUB24
From App Store reviewsRoom to improve
- ❌ Difficult login process
- ❌ App crashes frequently
- ❌ Outdated user interface
- ❌ Poor navigation
- ❌ Lacks basic features
Bugs and requests
Westpac
Reported bugs
4 issues- Inability to log in due to customer ID format issues
- Transactions not displaying correctly or in the right order
- Repeated crashes and freezes, especially after updates
- Quick balance feature not working reliably
Requested features
5 requests- Dark mode option
- Improved transaction history and budgeting tools
- Support for Apple Pay and other mobile payment options
- Better notification system for account activity
- Ability to customize app layout and features
HUB24
Reported bugs
19 issues- Login fields shift focus
- Buttons are disabled
- App freezes
- UI glitches
- App crashes on startup
Show 14 moreShow fewer
- App crashes when trying to activate 2FA
- App crashes when selecting account
- App crashes when opening documents
- Mobile site poorly rendered in app
- Thick grey line at top of screen
- Cursor goes to bottom of screen
- Password fields time out quickly
- App logs out frequently
- App does not update for current OS
- App does not work with latest iOS updates
- App does not save login details
- App does not allow copy/paste of passwords
- App does not integrate with Apple passwords/keychain
- App not optimized for specific devices (e.g., iPhone XS Max)
Requested features
11 requests- Support for password managers (autofill, copy-paste)
- Face ID/Touch ID/Biometric login
- Persistent login sessions
- PIN login option
- Native app development
Show 6 moreShow fewer
- Improved UI/UX design
- Faster response times
- Integration with other banking apps
- Apple Watch support
- Graphs and calculators for retirement planning
- Dark mode option
In-app purchases
Westpac
No in-app purchases
HUB24
No in-app purchases
