Comparison

Lufthansa vs United Airlines

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lufthansa

Manage your entire travel experience with this award-winning airline app. Book flights, check-in, access your digital boarding pass, track baggage, and receive real-time flight updates. Your personal travel assistant for a smooth journey before, during, and after your flight.

Highlights
  • Book flights and reserve seats
  • Online check-in with digital boarding pass
  • Store payment methods in Travel ID
  • Real-time flight status and notifications
  • Access onboard services offline
  • Track checked-in baggage
Features
Currently charting
Read full description

The Lufthansa app has been awarded the prize for the world's best airline app 2024 at the World Aviation Festival (WAF). Recognized for it's exceptional user experience, seamless booking management, and easy access to personalized extra services, the Lufthansa app is your reliable digital travel companion and keeps you informed with real-time information and ensures smooth travel, even during disruptions. The key features of the Lufthansa app: Before the flight • Book flights, reserve seats and add baggage: Book your desired flight and rent a car if you need to. You can also reserve or change your seat and add extra baggage. • Online check-in: Use the Lufthansa app to check in for all flights operated by Lufthansa Group Network Airlines. You will receive your digital flight ticket on your smartphone and can conveniently access your mobile boarding pass from the app. • Travel ID and Lufthansa Miles and More: With the new digital wallet, you can store multiple payment methods in your Travel ID account, allowing for seamless and easy payment any time and from anywhere. Use your Travel ID or Lufthansa Miles & More login for personalized services. For a greater level of convenience, you can save your personal information in the Lufthansa app. • Real-time information and flight status: Your personal travel assistant provides you with important flight details and updates about your trip starting 24 hours before your flight departure. You’ll receive push notifications for check-in and the flight status and any gate changes will be displayed clearly on your home screen. This way you are able to keep track of your flights and prepare for them accordingly so you can start your trip feeling as relaxed as possible. During the flight • Flight ticket and onboard services: With the Lufthansa app, you always have your mobile boarding pass and onboard services at your fingertips – even when you’re offline. Access all relevant flight information as needed and always stay informed about any changes, without having to ask the flight crew. After the flight • Track baggage: Your digital travel companion is still there to support you even after you’ve landed. Conveniently track your checked-in baggage in the smartphone app and stay informed about the next parts of your journey. The Lufthansa app is the complete solution for a smooth travel experience. Conveniently book your flights and rental cars via the app, receive automatic notifications and updates about upcoming flights, and manage your personal data conveniently on the go. Download the Lufthansa app now and enjoy your trip! Your personal travel assistant is there for you before, during and after your flight. Find out about our flight offers at lufthansa.com and follow us on Instagram, Facebook, YouTube and X to stay up to date with the latest news. If you have any questions or need support, please do not hesitate to contact us. You can get in touch with us at lufthansa.com/xx/en/help-and-contact.

About

United Airlines

Manage your entire travel experience from flight booking and check-in to real-time updates and in-flight entertainment. Navigate airports with ease, track bags, and access support, all within one application.

Highlights
  • Book flights
  • Check-in and boarding pass
  • Change flights/seats
  • Travel-Ready Center
  • Bag tracking
  • Real-time flight updates
  • Airport maps and terminal guide
  • In-flight entertainment and purchases
  • MileagePlus management
  • In-flight Wi-Fi access
Features
Read full description

Meet the United app From planning, to booking, to day of travel, we’ve got you covered.    On our app you can:   • look for flights across our global network and book them easily  • check in for your flight and get your boarding pass before you get to the airport  • change seats, or flights, if something better becomes available  • make sure you’re prepared for your trip with our Travel-Ready Center  • add your bags, drop them at bag drop shortcut and track them along your journey  • get real-time updates on boarding progression so you know when it's your turn to board  • view flight updates, transfer time and gate info all in one place to feel prepared for your connection  • see live updates on your lock screen and Apple Watch  • use our built-in Terminal guide and airport maps to find your gate and navigate the airport with ease  • watch movies, play games and pay for inflight snacks and drinks while you’re in the air  • enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app  • use high-speed inflight Wi-Fi enabled by Starlink which is now available on select flights, free for MileagePlus members  • talk, text or video chat with an agent if you have any questions  • figure out your next move if your flight is delayed or canceled

Screenshots

Lufthansa4 screens
United Airlines4 screens

Verdict

The call

The clearest difference is ratings volume: United Airlines at 8.4M against Lufthansa's 95K. United Airlines also leads on chart position (#8 vs #85). Lufthansa's advantage is review sentiment (56% vs 41%) and iOS requirement (16.0 vs 18.0). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Lufthansa against 4.8 for United Airlines. That said, the two scores are not equally well evidenced: United Airlines has 8.4M ratings behind it against 95K, so its average is the more settled of the two. Written reviews are what separate them: 56% of Lufthansa's written reviews are positive against 41% of United Airlines's.

UpkeepUpdate frequency

Lufthansa ships an update fortnightly, United Airlines weekly. Both last shipped on October 29, 2026.

Scorecard4 real differences · 7 level
Lufthansa versus United Airlines: the parameters behind the verdict, then further details
ParameterLufthansaUnited Airlines
PriceFreeFree
Rating4.8 (95K ratings)4.8 (8.4M ratings) — better
Positive reviews56.3% of reviews — better40.9% of reviews
Number of ratings95K8.4M — better
Update frequencyFortnightlyWeekly — better
AdsYesYes
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#85#8 — better
DevicesiPhone, iPad, Apple WatchiPhone, iPad, Apple Watch
Requires iOS16.0 — better18.0
Further details — not scored
Size404 MB385 MB
Age rating4+4+
DeveloperLufthansa Group Digital Hangar GmbHUnited Airlines

Customer experience

Lufthansa

All ratings94,599 ratings
Positive95.2%
Neutral1.6%
Negative3.2%
Written reviews2,066 reviews
Positive56.3%
Neutral5.3%
Negative38.4%

United Airlines

All ratings8,440,201 ratings
Positive95.4%
Neutral2.0%
Negative2.6%
Written reviews5,449 reviews
Positive40.9%
Neutral8.0%
Negative51.1%

User reviews

Lufthansa

From 95K App Store ratings

What we love

  • 🚀 Smooth and efficient app
  • 📋 Detailed flight information
  • 🔍 Helpful airport maps and navigation
  • 💻 Seamless check-in and boarding pass access
  • 🗓️ Reliable flight status updates

Room to improve

  • 🐛 Buggy and unreliable functionality
  • 🤖 Poor customer service and unresponsive chatbots
  • 🕰️ Slow and laggy performance
  • 🔄 Inconsistent and confusing user experience
  • 🔍 Lack of clear information and instructions

United Airlines

From 8.4M App Store ratings

What we love

  • 🚀 Easy check-in process
  • 💡 Detailed flight information
  • 👍 Convenient boarding pass access
  • 🚀 Efficient baggage tracking

Room to improve

  • 🐛 Buggy and unreliable app performance
  • 👎 Difficult to navigate and find information
  • 👎 Lack of support for non-US credit cards and addresses
  • 👎 Poor customer service experience

Bugs and requests

Lufthansa

Reported bugs

5 issues
  • Boarding pass not displaying correctly
  • Inability to update or change flight details
  • Frequent app crashes and freezes
  • Inaccurate flight status and gate information
  • Difficulty logging in and accessing account

Requested features

5 requests
  • Improved family/group booking and management
  • Integration with loyalty programs and miles tracking
  • Enhanced baggage tracking and status updates
  • Personalized flight recommendations and alerts
  • Offline access and functionality

United Airlines

Reported bugs

4 issues
  • Inconsistent app behavior across devices
  • Issues with passport and vaccination document scanning
  • Inability to update flight details and reservations
  • Delayed or inaccurate flight status updates

Requested features

4 requests
  • Streamlined check-in and boarding pass access
  • Improved support for international travelers
  • Enhanced in-flight entertainment options
  • Better integration with airline loyalty programs

In-app purchases

None

Lufthansa

No in-app purchases

None

United Airlines

No in-app purchases

Questions

Is Lufthansa free?
Lufthansa is free to download, with no in-app purchases.
Is United Airlines free?
United Airlines is free to download, with no in-app purchases.
Which has better reviews, Lufthansa or United Airlines?
United Airlines is rated higher. Lufthansa averages 4.8 out of 5 from 95K ratings, while United Airlines averages 4.8 from 8.4M ratings.
Do Lufthansa or United Airlines have ads?
Both Lufthansa and United Airlines show ads.
Which is updated more often, Lufthansa or United Airlines?
Lufthansa ships an update fortnightly, and United Airlines weekly. Most recently, Lufthansa was updated on October 29, 2026 and United Airlines on October 29, 2026.
Which is more popular, Lufthansa or United Airlines?
Lufthansa currently peaks at #85 in the App Store charts, and United Airlines at #8. Chart position reflects recent download velocity rather than total install base.

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